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Formal Letter Writing

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following is not essential detail in letter of complaint-

a)

Product no

b)

Fault no

c)

Cash Memo no

d)

Subject

2.

2.Which of the following is not a characteristic of a letter to the editor-

a)

It should catch the reader's attention

b)

It should be brief

c)

It should be demanding and rude

d)

It should not contain unnecessary details

3.

Which of the following is a correct complimentary close for a letter of complaint-

a)

Yours affectionately

b)

Yours friendly

c)

Yours faithfully

d)

Yours lovingly

4.

Which of the following is a correct complimentary close for a letter of complaint-

a)

Salutation

b)

Enclosure

c)

Subject

d)

Reference

5.

5 A Formal Letter Should Be _________ To Have The Desired Effect On The Recipient.

a)

A- In Proper format

b)

B- Grammatically correct

c)

C- Relevant

d)

D- All these

6.

6.How To End The Main Body Of A Formal Letter?

a)

A- by telling the recipient what he should be doing next

b)

B- By showing love

c)

C- By discussing weather

d)

D- None

7.

7.At which place ‘With love’ can be used in an informal letter?

a)

(A). Closing.

b)

(B). Opening.

c)

(C). Heading.

d)

(D). Body.

e)

(E). None of these

8.

Suppose we didn’t know the recipient’s name of a letter, how we can address the recipient?

a)

(A). Dear Mr/Mrs

b)

(B). Hello.

c)

(C). My dear.

d)

(D). Dear Sir or Dear Madam.

e)

None of these

9.

A formal letter should be …… to have the desired effect on the recipient ?

a)

(A). In the proper format.

b)

(B). To the point and relevant.

c)

(C). Grammatically correct.

d)

(D). All of these.

e)

(E). None of these

10.

Suppose we didn’t know the recipient’s name, how we can close and end the letter?

With love.

a)

(A). Yours sincerely.

b)

(B). Affectionately yours.

c)

(C). Yours faithfully.

d)

(D). None of these

11.

How we can address the recipient when we are writing an informal letter?

a)

(A). Dear Mr.

b)

(B). Hello Sir/Madam.

c)

(C). Dear Sir/Madam.

d)

(D). My dear.

12.

Which of the following is the name given to the date and address at the top in a formal letter?

a)

(A). Starting.

b)

(B). Closing.

c)

(C). Body.

d)

(D). Heading.

13.

How to end the main body of a formal letter?

a)

(A). By showing your love for the recipient.

b)

(B). By discussing the weather in your city.

c)

(C). By discussing the weather in the recipient’s city.

d)

(D). By telling the recipient what he should be doing next.

14.

.What would you say in The opening part of a formal letter having which kind of information?

a)

(A). Ask how good the weather is in the recipient’s city.

b)

(B). Inform the recipient why you are writing the letter.

c)

(C). discussing the recipient if he is hale and hearty.

d)

(D). discussing how good the weather is in your city.

15.

The key point of a formal letter is written in which part of a formal letter?

a)

(A). Postscript.

b)

(B). Body.

c)

(C). Opening.

d)

(D). Closing.

16.

Which of these must be avoided in business letters?

a)

a) Polite words

b)

b) Formal words

c)

c) Abbreviations

d)

d) Clear details

17.

Which of these must not be mentioned in a business letter?

a)

a) Information of the quality of the order

b)

b) Name of the firm

c)

c) The mode of payment

d)

d) With regards

18.

Where should the name of the firm be mentioned?

a)

a) Right of the page

b)

b) Below the address of the writer

c)

c) Above the address of the writer

d)

d) On the last page of the letter

19.

Which of these is not a mode of address for any letter?

a)

a) To a tradesman

b)

b) To a child

c)

c) To a firm

d)

d) To professional men

20.

Which of these is not used to conclude a business letter?

a)

a) Yours faithfully

b)

b) Yours truly

c)

c) Yours sincerely

d)

d) With kind regards