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WorksheetsWindows OS Certification Review
Total questions: 95
Worksheet time: 48mins
The owner of a bookstore asks you to help her set up a printer in exchange for a discount on purchases. She has three Windows 10 computers networked through a wireless router and connected through a HomeGroup. She also has a new USB printer and wants to be able to print from any of the three computers.
First, you install the printer on one of the three computers.
What should you do next to share this printer with the HomeGroup?
Connect the printer directly to the network and share it with the HomeGroup.
From Control Panel, select the HomeGroup feature. Make sure that the Printers checkbox is enabled.
Connect to the printer over TCP/IP and then share it with the HomeGroup
Configure each computer's firewall to allow port 631 because HomeGroup's printer sharing feature uses the IPP protocol.
You want to change the default printer used by the Quick Print feature in some applications.
Where should you change the Windows default printer?
In the printer’s Properties window
In the print queue
Within the Print Setup page
Within the Devices and Printers user interface
Which file system is designed for transfer of large files between a personal computer and flash devices?
FAT16 file system
FAT32 file system
exFAT file system
NTFS file system
You need to secure the contents of your entire hard disk drive even if an unauthorized user steals your computer. Which method should you use?
Rights Management Services
File-level share permissions
Password-protection
BitLocker encryption
You are an intern at a small company. You are learning how to run some of the system management tools from a command line. You want to access Device Manager from a command prompt.
Which command should you enter?
devmgmt.cpl
devmgmt.dll
devmgmt.exe
devmgmt.msc
You need to print a paper to give to your professor. A classmate says you can print to a USB printer, which is connected to another computer. You try to add to your printer list and get prompted for a password that you do not know.
Why does adding the printer to your computer require a password?
Your User ID is not part of the local Administrators group.
Your computer is not part of a domain
Your computer is not on the same network as the printer.
Password Protected Sharing is enabled.
You move into your own apartment. To save money, you use a VOIP solution with your Windows 10 computer to stay connected to your family and friends.
What is the default audio setting when Windows detect communications activity?
Redirect audio to the headset
Mute all other sounds
Reduce the volume of other sounds by 80%
Do Nothing
Two students in your class want to work together on a project over the summer break. One student is staying on campus and the other is taking an internship in Japan. they want to know how to share files in order to work remotely.
You suggest Microsoft OneDrive.
Which three features of OneDrive can help these two students? Choose Three.
When the OneDrive desktop application is installed on a Windows 10 computer, Microsoft Office applications can save directly to OneDrive folders
OneDrive allows access to files from any networked device by using OneDrive.com or a oneDrive application on their mobile device.
OneDrive provides the ability to view and control someone's computer desktop to allow for easier collaboration.
OneDrive provides automatic BitLocker encryption of the files stored in the local OneDrive folder and the OneDrive.com folders
OneDrive allows you to restore a previous version of a document
You need to install Windows 10 on a computer using a USB drive. You need to use __________ to create that drive.
Select the correct answer if the underlined text does not make the statement correct. Select "No change is needed" if the underlined text makes the statement correct.
An ISO
A PXE
A ZTI
a ZIP
You install Windows 10. When you restart your computer, Windows 10 fails to start. Which tool should you use to diagnose the problem?
Last Known Good Configuration
Windows Recovery Environment
Windows Update
Windows Easy Transfer
You need to read log entries of an application that your Windows 10 computer is running. What should you do?
From Hardware and Sound, select Devices and Printers
From System and Security, select System
From Administrative Tools, select Services
From Administrative Tools, select Event Viewer
What happens when a kernel mode process terminates abnormally in Windows 10?
The process must be restarted manually
The operating system crashes
Windows runs the debug utility
Windows restarts the process
You can perform an in-place upgrade to Windows 10 from both Microsoft Vista and Windows 7
yes
no
Upgrading to a 32-bit version of Windows 10 is only possible from a previous 32 bit version of Windows
yes
no
All upgrades to Windows 10 must be performed as clean installs.
yes
no
You want to configure Windows to periodically and automatically check for the most recent driver for your video card.
Which Windows feature should you use?
Windows Update
Windows Installer
Device Manager
Programs and Features
Which Windows feature should you use to find patches for Internet Explorer?
Sync Center
System Information
Internet Properties
Windows Update
Use MSINFO32.exe to obtain information about your computer system
yes
no
Use system Information to obtain details about a computer's hardware resources.
yes
no
Use system Information to obtain details about a computer's software environment
yes
no
You need to return your Windows system files and settings to an earlier point in time without affecting personal files. What should you do?
Restore a system image to the drive.
Restart the computer, press F8, and select Last Known Good Configuration
Use the System Restore Wizard
Restart the computer in Safe Mode.
What happens when a service fails three times in one day?
No Action
The service restarts
The service stays in the failed state.
What happens when a service fails twice one day and once the next day?
No Action
The service restarts
The service stays in the failed state.
An application that is installed by using Group Policy may be uninstalled by Using Group Policy
yes
no
An application that is installed by using Group Policy may be uninstalled by using a script.
yes
no
An application that is installed by using Group Policy may be uninstalled manually.
yes
no
You want to be able to access your home computer from your laptop while you are in class. Which two actions should you perform before connecting the computers? Choose two.
Obtain the private IP address of the laptop computer
Obtain the public IP address of the home computer
Obtain the MAC address of the laptop computer
Allow remote Desktop on the home computer
Obtain the MAC address of the home computer
You store your school projects in various folders on your Windows 10 device. You need to configure the Quick Access section of the File Explorer to fit you specific needs.
Which two types of folders can you configure to always appear in the Quick access section? Choose two.
Control Panel Folders
user pinned folders
recently deleted folders
recently accessed folders
Enabling Remote Desktop on a Windows 10 computer prevents it from going to sleep
yes
no
You must be a member of the Power Users group on the remote computer in order to make a remote desktop connection.
yes
no
A computer can be accessed by using Remote Desktop from a variety of non-Microsoft devices.
yes
no
You want to view a folder of pictures from an external hard disk drive in your Windows 7 Pictures library.
What should you do?
Use the Include in Library menu to add the folder in Windows Explorer.
Create a connection to the folders by using the Network and Sharing Center.
Access the pictures by using a shared folder.
Enable password-protected sharing.
BitLocker prevents:
The operating system from overwriting protected sectors on the hard disk drive
Unauthorized users from accessing the Internet
Unauthorized access to files
Programs from accessing the memory of other programs.
What is the preferred file system for Windows 10 computers?
FAT32 file system
FAT file system
CDFS
NTFS file system
The Encrypting File System (EFS) is a:
digital document that verifies the identity of a user
sequence of characters used to encrypt and decrypt information stored in a folder
feature that enables files to be stored in a secure format
specially made hard disk drive that requires a password
How can you create a connection to a network share without having to type its network address each time you need to connect?
Add the computer to the shared workgroup
Add a Network Location
Map a network drive
Create a HomeGroup.
You need to upgrade your computer from the FAT file system to an NTFS file system.
What should you do?
Use the Convert C:fs:ntfs command
Clear the hard disk drive by using the Format tool
Run the Windows Easy Transfer tool
Use the Backup and Restore tool.
Which feature ensures that the latest device drivers are installed on your computer?
Windows Update
Task Scheduler
System Configuration Utility
Reliability and Performance Monitor
You want to enable or disable the programs that automatically start when Windows starts. Which Windows feature should you use?
System Configuration Utility
Performance Information and Tools
Computer Management Console
Reliability and Performance Monitor
When you attempt to update your video driver, your screen stops responding. you need to be able to restore the previous video driver. Which Windows feature should you use?
Disk Defragmenter
Disk Cleanup
Safe Mode
Check Disk
The computer you use is infected by a virus that destroyed most of the computers critical software. You need to recover the computer to its previous state. What should you do?
Restart the computer to the last known good configuration
perform a system restore
run the windows 10 upgrade
restore a system image to the drive
You want to configure Windows to periodically and automatically check for the most recent driver for your video card. Which Windows feature should you use?
Device Manager
Windows installer
Programs and Features
Windows Update
Which three of these may be included in a service pack? Choose three.
all previously released important and recommended Windows updates
re-installation of the operating system
new functionality
fixes for security issues
remote servicing of the operating system
You need to find out the speed of hte processor that your windows 10 computer is running. What should you do?
From Administrative Tools, select Services
From System and Security, select system
From Administrative Tools, select event viewer
From Hardware and Sound, select Devices and Printers
You attempt to install Windows 10 on your personal computer. you receive an error message stating that your product key is not valid. What is causing the error?
The product key you are using has expired
you reformatted your hard drive before you installed Windows
Your product key does not match the version of Windows that you are installing
You accidentally entered the product key in lower case.
Which file system is designed for transfer of large files between a personal computer and flash devices?
FAT16 file system
FAT32 file system
exFAT file system
NTFS file system
Two students in your class want to work together on a project over the summer break. One student is staying on campus and the other is taking an internship in Japan. they want to know how to share files in order to work remotely.
You suggest Microsoft OneDrive.
Which three features of OneDrive can help these two students? Choose Three.
When the OneDrive desktop application is installed on a Windows 10 computer, Microsoft Office applications can save directly to OneDrive folders
OneDrive allows access to files from any networked device by using OneDrive.com or a oneDrive application on their mobile device.
OneDrive provides the ability to view and control someone's computer desktop to allow for easier collaboration.
OneDrive provides automatic BitLocker encryption of the files stored in the local OneDrive folder and the OneDrive.com folders
OneDrive allows you to restore a previous version of a document
What happens when a kernel mode process terminates abnormally in Windows 10?
The process must be restarted manually
The operating system crashes
Windows runs the debug utility
Windows restarts the process
You can perform an in-place upgrade to Windows 10 from both Microsoft Vista and Windows 7
yes
no
An application that is installed by using Group Policy may be uninstalled by using a script.
yes
no
You are setting up accounts on your computer so your roommates can log on to your computer and browse the web. You decide to use the graphical Local Users and Groups tool to configure the user accounts on your computer.
What does the Action pane display when you select a user name?
all pending actions the computer will execute on that user
buttons to record the action you take on that user
available actions based on that user
a history of all actions you have performed on that user
Which three tasks can you perform using Microsoft Management Console (MMC). Choose three.
Run the remote server application to perform a function
Create taskpads to provide a custom view of available options
Add new snap-ins to Windows administrative tools
Create custom consoles containing assortments of administrative tools
View a remote user's desktop to troubleshoot and resolve problems
Do you use the Launch Action Center from the System Tray to troubleshoot the system problems
yes
no
Do you use the System option in the control panel system and security area to defragment a disk drive.
yes
no
Can you Use the folder options selection in the control panel appearance and personalization area to have file extensions appear in Windows Explorer?
yes
no
After you remove malicious software from an infected computer, the user still experiences problems. When the user opens the browser, it redirects to compromised websites. You need to troubleshoot the problem. Which three areas should you investigate? Choose three.
the proxy settings
the Windows Action Center
the system's hosts file
the browser's home page setting
the browser's security zone settings
To protect yourself from phishing attacks, enable _____________ in Internet Explorer.
Pop-Up Blocker
InPrivate Browsing
SmartScreen Filtering
None of the above
Are users logged in to Windows 10 as administrators are given a standard user token in addition to their administrator token.
yes
no
Is a standard user account able to make changes to services or drivers that affect other users of the computer?
yes
no
To make changes to how UAC operates, you must be logged in as an administrator.
Yes
No
Your roommate needs your help to install Windows 10 on his computer. He wants to remove all previous data because he plans to use all the hard drive space. Which Windows 10 installation type should you use?
clean
removable media
upgrade
network
You are an IT intern for Contoso, Ltd. You are responsible for deploying Windows 10 to a staff of more than 100 users. The IT department plans to execute the upgrades by using the network. You start the deployment on each computer. You guide the installs through the initial steps. Which deployment method are you using?
MSI
LTI
WMI
ZTI
Your friend asks for your help with upgrading his computer to Windows 10. You plan to perform a clean install of Windows 10 on his computer, which has Windows 8.1 installed. What should you tell your friend he will be able to find on the computer's hard drive after the installation is complete?
previous Windows 8.1 installation
Windows 10 installation files
user profiles migrated to Windows 10
backup copy of all personal files
What happens when a kernel mode process terminates abnormally in Windows 10?
The operating system crashes.
Windows restarts the process.
Windows runs the debug utility.
The process must be restarted manually.
You need to find out the speed of the processor that your Windows 10 computer is running. What should you do?
From System and Security, select System.
From Administrative tools, select Event Viewer
From Administrative Tools, Select Services
From Hardware and Sound, select Devices and Printers
You are an intern at a large company that has various versions of Windows installed on desktops throughout the company. The Chief Information Officer (CIO) asks you to upgrade as many desktops as possible to Windows 10 Enterprise. Which two versions of Windows can be upgraded to Windows 10 Enterprise? Choose two.
Windows 8 Core
Windows 7 Ultimate
Windows 8 .1 RT
Windows 8.1 Professional Windows Media Center edition
Windows 8.1 Connected
Your roommate has a Windows 8.1 32-bit laptop and wants to upgrade it to Windows 10 64-bit. What should you tell her about such an upgrade?
You need to upgrade the existing operating system, preserving the files, applications, and settings.
You need to upgrade to Windows 8.1 64-bit and then upgrade to Windows 10 64-bit.
You cannot upgrade Windows 8.1 32-bit to Windows 10 64-bit.
You need to perform a new installation. Files, applications, and settings will be deleted.
You are preparing to install Windows 10 on a new computer. You need to enable Bitlocker for encryption. What is required in order to enable Bitlocker?
Trusted Platform Module (TPM)
FAT32 system drive
smart card
NTFS system drive
What is a reason to use FAT32 as the file system for Windows 10?
to dual boot with an older version of Windows
to recover disk errors automatically
to have support for files larger than 4GB
to set file permissions
To change a file system from FAT32 to NTFS, you should run the ______________ command at the command prompt.
convert
diskpart
change
none of the above
Only an administrator can install a Plug and Play device
yes
no
If a plug and play device driver is placed in the driver store, non-administrative accounts can install the device.
yes
no
A network printer installs automatically on Windows
yes
no
Where should you configure settings to allow workgroup users to use a printer connected to your computer?
in the System Configuration Utility
in the Network and Sharing Center
in the Local Security Policy editor
in the Computer Management Console
Which file system is designed for transfer of large files between a personal computer and flash devices?
FAT16 file system
FAT32 file system
exFAT file system
NTFS file system
Which feature should you use to install the most recent definitions for Windows Defender?
Windows Update
Programs and Features
Sync Center
Windows Installer
You need to return your Windows system files and settings to an earlier point in time without affecting personal files. What should you do?
Use the System Restore Wizard
Restart the computer in Safe Mode
Restore a system image to the drive
Restart the computer, press F8 and select Last Known Good Configuration
The Disk Cleanup tool:
rearranges the files on the hard disk to speed up performance.
examines the surface of the disk for errors.
moves files so they are logically stored on the hard disk drive.
allows free space by deleting temporary files from the hard disk drive.
Which Windows feature should you use to find patches for Internet Explorer?
Internet Explorer
Windows Update
System Information
Sync Center
Which three of these may be included in a service pack? Choose three.
All previously released important and recommended Windows updates
fixes for security issues
remote servicing of the operating system
reinstallation of the operating system
new functionality
Which feature ensures that the latest device drivers are installed on your computer?
Windows Update
Task Scheduler
System Configuration Utility
Reliability and Performance Monitor
The Windows Action Center in Windows 10 allows you to :
view alerts and take appropriate actions to keep Windows running smoothly
manage the documents in the print queue
choose options during system startup
view and modify the setting of installed programs
To protect yourself from phishing attacks, enable __________________ in Internet Explorer.
Pop-Up Blocker
InPrivate Browsing
SmartScreen Filtering
Tracking Protection
To actively scan for spyware and viruses on a Windows 10 device, you should ensure ________________is installed and running.
Windows Defender
the Malicious Software Removal tool
Microsoft Security Essentials
Action Center
In which section of Control Panel will you find the shortcut to manage the services on your Windows 10 computer?
The programs group under the Programs and Features
the hardware and sound group under Devices and Printers
The computer management group under Administrative tools
the Network and Internet group under Network and sharing center
What is the primary function of Windows Defender?
protects your computer against viruses and other malicious software
ensures that all files on your computer are encrypted
protects your computer against unauthorized access
protects your computer by installing a firewall
Which windows feature allows you to confirm that a program should run with elevated permissions?
User Account Control
Group Policy
Device Manager
Parental Controls
When a location is added to an existing Windows 10 library, the contents of the added location are automatically copied to the library.
yes
no
You have a Windows 10 Enterprise workstation that is used by multiple users. You need to allow each of them to encrypt their own files on this workstation. Which tool should you use?
EFS
Convert
ZIP
BitLocker
You move into your own apartment. To save money, you use a VOIP solution with your Windows 10 computer to stay connected to your family and friends.
What is the default audio setting when Windows detect communications activity?
Do nothing
Redirect audio to the headset
Reduce the volume of other sounds by 80%
Mute all other sounds
Running Windows Update will automatically download and install device drivers for Bluetooth devices.
If the underlined word needs replaced to make the statement correct, select the correct word. Otherwise, select "no change is needed"
Device Manager
Hardware Wizard
Bluetooth Support Service
No change is needed
can you use the Ease of Access selection in the control panel appearance and personalization area to turn high contrast mode on.
yes
no
Can you use hardware and sound option in the control panel system and security area to defragment a disk drive
yes
no
Can you launch Action Center from the system tray to scan for viruses?
yes
no
You want to use your home computer to access your work computer. Which two actions should you perform before connecting the computers. Choose two.
Obtain the MAC address of the work computer
Obtain the IP address of the work computer
Allow remote desktop on the work computer
Obtain the IP address of the home computer
Allow Remote Desktop on the home computer
