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Shopping in Today's World

Total questions: 15

Worksheet time: 30mins

Name
Class
Date
1.

What is shopping?

a)

a building or part of a building where goods or services are sold; a store.

b)

a retail establishment selling items to the public.

c)

the action or activity of purchasing goods from stores.

2.

The expression used to buy clothes

a)

I am looking for a red pant

b)

I'll take this one

c)

I would like to buy an orange juice

3.

The expression used in an exchange?

a)

I would like to change this for a smaller size

b)

I want to return this because it is damaged

c)

I want a refund because this product is not what I want

4.

The phrase that can be used in telephone services

a)

That sounds great.

b)

Nice to meet you. So, where are you from?

c)

Hello, good morning. This is the Trainer's Shop, Lucy talking. How may I help you?

5.

Possible options when returning a product to the store

a)

The store gives back money, a coupon, the product in another model

b)

The store charges the same amount of money to your credit card

c)

The store takes the product back but do not give back the same amount of money

6.

What does this means? 50% off

a)

How much of the usual price you have to add to the item

b)

40% discount of the total price of the product

c)

How much of the usual price the discount is

7.

What does it mean "I am on a tight budget"

a)

Having a lot of money to spend

b)

Having money to spend shopping products

c)

Having an amount of money to spend on the right products by getting good offers.

8.

Most common customer's questions

a)

How much is this/that, can I try it on?

b)

Do you have this/that in a different size?

c)

Do you have those in a different color?

9.

Name of the place where people try the clothes on?

a)

Trying room

b)

Fitting room. Dressing room

c)

Customer's room

10.

What is window shopping?

a)

Shopping online

b)

Shopping through a window

c)

Watching products and buying them later inside the store

d)

Watching items in different stores without the intention of buying anything

11.

What are some common questions and asnwers when getting to the cash register?

a)

Refund policy, how much are these/those?

b)

Refund policy

c)

Exchange policy

d)

Cash or card? Do you take credit card?

12.

What does it mean "good deal, that's a bargain"

a)

that the price is too high

b)

That the price is too low

c)

That the item is less than the usual price

13.

What does it mean "steal, or dirt cheap"

a)

That the price is extremely high

b)

That the price is extremely low

c)

That the price is too expensive

14.

What does this mean "pricey, overpriced"

a)

Phrases we use to talk about expensive things

b)

Phrases we use to talk about discounts

c)

Phrases we use to talk about cheap things

15.

How do you ask for someone on the phone?

a)

May I speak to Josh? I'd like to speak to Josh

b)

I want to speak to Josh. I demand to speak to Josh right now.