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THC1- Module for Week 14-15: Risk Management in Tourism

Total questions: 15

Worksheet time: 15mins

Name
Class
Date
1.

It refers to the planning and implementation of processes directed towards managing the adverse effects of crises and disasters on tourism. It also addresses tourism’s potential opportunities for the improvement in systems and procedures?

a)

RISK MANAGEMENT

b)

RISK MANAGEMENT FOR TOURISM CRISES

c)

RISK MANAGEMENT IN THE TOURISM

d)

RISK MANAGEMENT FOR TOURISM DISASTER

2.

(a)   is: ‘the culture, processes and structures that are directed towards realizing potential opportunities whilst managing adverse effects’ (Australian Standards Association/New Zealand Standards Association, 1995).

3.

It refers to the serious disruption to community life which threatens or causes death or injury in that community and/or damage to property which is beyond the day-to-day capacity of the prescribed statutory authorities and which requires special mobilization and organization of resources other than those normally available to those authorities’?

a)

Risk

b)

Disaster

c)

Crisis

d)

Hazard

4.

Any occurrence that causes damage, economic disruption, loss of human life and deterioration in health and health services on a scale sufficient to warrant an extraordinary response from outside the affected area or community’.

(a)  

5.

The tourism industry is not responsible for the development or implementation of disaster management plans and arrangements: rather community disaster management agencies are responsible for them. What is the meaning of this?

a)

Tourism industry must need inevitably overwhelm the capacity of the community and the resources and facilities available for management of the immediate response

b)

Tourism industry should participate in disaster planning and management activities through appropriate local, regional or national

    committees.

c)

Both A and B are correct

d)

None of the above

6.

This used in this guide as the term which applies to the means by which a tourism business/organization or destination prepares for, responds to, and recovers from, a crisis.

4 lines
7.

Any situation that has the potential to affect long-term confidence in an organization or a product, or which may interfere with its ability to continue operating normally

(a)  

8.

One of the fundamental role for tourism in risk management that helps to maximize the potential for continuity of normal business and to protect the safety and security of visitors and staff in the event of a disaster or crisis?

(a)  

9.

In tourism Industry, development of effective plans and procedures in the disaster management context is dependent upon, except?

a)

implementation of a disaster risk management process

b)

community consultation

c)

training of personnel

d)

None of the above

10.

(a)   is a source of potential harm (to a community or an organization); while risk is defined as the chance of something happening that will have an impact upon objectives?

11.

Spread of disease amongst people or animals, pests, and contamination are the samples of ___________ hazard?

a)

Civil/political hazards

b)

Biological hazards

c)

Technological hazards

d)

Natural hazards

12.

Give one example of Natural Hazard that happened in the Philippines recently or in the previous years that really affected the Tourism and Hospitality Operations/Industry?

4 lines
13.

GIVE ATLEAST ONE OF THE SOURCES OF RISKS THAT HAS IMPACT ON THE THE SAFETY AND SECURITY OF VISITORS, HOST COMMUNITIES AND TOURISM EMPLOYEES?

(a)  

14.

Refers to the Tourism Risk Management Process on ongoing process with regular monitoring and review of hazards, elements at risk, and the progress, outcomes and efficacy of risk treatment measures tourism management process

a)

IDENTIFY RISKS

b)

   COMMUNICATE AND CONSULT

c)

MONITOR AND REVIEW

d)

ANALYZE RISK

15.

Is the term given to the risk remaining after the implementation of risk treatment measures. The treatment of residual risk is to develop plans to respond to and recover from crises and disasters?

(a)