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Sports & Entertainment Marketing Practice Exam I

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

What type of marketing information might a business obtain by

monitoring sales invoices?

a)

service tactics

b)

profit margin

c)

sales territory

d)

customer profiles

2.

A unique characteristic of the sports industry is that it seeks to attract markets that will perform which action?

a)

Demand mostly tangible products

b)

Have consumers with artistic talent

c)

include spectators and participants

d)

Are concerned with environmental issues

3.

An advertiser spent $117,000 for 12 television spots with a total of 240 GRPs (gross rating points). What was the cost per GRP?

a)

$975.5

b)

$585.5

c)

$712.5

d)

$487.5

4.

A high school basketball team participated in the state championship game last year. It did not participate in the play-off games this year. This is an example of which sports or event product?

a)

Inconsistent

b)

Perishable

c)

Tangible

d)

Consistent

5.

What should one understand first when setting out to develop “out-of the-box” sales promotion ideas for one’s game or event?

a)

He/She needs a certain amount of experience.

b)

There is no way to be prepared for inspiration.

c)

He/She need a certain amount of education.

d)

There is no particular source or technique.

6.

A stadium designed with more female bathrooms than male ones is responding to which customer expectation?

a)

Adequate facilities

b)

Aesthetics

c)

Dedication usage

d)

Sense of safety

7.

Which persons help create the excitement and enthusiasm that make the games what they are?

a)

Team owners

b)

Coaches

c)

Trainers

d)

Spectators

8.

Which statement is true regarding sports marketing?

a)

Corporations sponsor sporting events to decrease their brand

recognition.

b)

The distribution of licensed sports apparel is an effective way to

create team and brand awareness.

c)

The use of high-profile athletes to endorse products does not

increase brand recognition.

d)

Sports marketing encompasses only the radio and television media.

9.

A person responsible for matching up corporations with events that reach his or her target market has a career in which area?

a)

Sponsorship Management

b)

sales promotion

c)

hospitality

d)

advertising sales

10.

Which of the following is a licensee?

a)

Monday Night Football

b)

The Masters Tournament

c)

Wrigley Field

d)

Nintendo

11.

What type of business strategy is licensing for a licensor?

a)

High risk

b)

Very high risk

c)

No risk

d)

Low risk

12.

One of the benefits of using celebrities to endorse products is that the celebrities

a)

are well informed.

b)

are always available.

c)

work for free.

d)

attract attention.

13.

One of the problems of using celebrity endorsers who are very well known is that they often __________ the product.

a)

reinforce

b)

overshadow

c)

lower the quality of

d)

add to the cost of

14.

A high school basketball team won the state championship last year but didn’t even make the playoffs this year. This is an example of a(n) __________ sport product.

a)

consistent

b)

inconsistent

c)

perishable

d)

tangible

15.

Which of the following is a sport good made available through a sport service:

a)

Water bottle sold at a health club pro shop

b)

Aerobics classes at a health club

c)

Tennis racket repair at a country club

d)

Workout session with a personal trainer

16.

Bo and his friends went to the State Fair. The fair itself was great, but they had trouble finding a place to park, several of the ride attendants were rude, and the bathrooms were really dirty. Overall, Bo and his friends gave the fair a “C” rating. The close link between the fair and all the product elements involved with the fair is known as

a)

perishability.

b)

separability.

c)

smoothing.

d)

consistency.

17.

Sarah goes to an exercise class twice a week at a local gym. She participates in the class to maintain a healthy lifestyle and to catch up with her friends. What motivates Sarah to attend the exercise class?

a)

The need for recognition and personal values

b)

Personal improvement and social facilitation

c)

Low membership costs and sport appreciation

d)

The thrill of competition and social status

18.

What type of sporting good are you purchasing when you buy a hat that features the logo of the Miami Dolphins?

a)

Athletic equipment

b)

Novelty items

c)

Licensed merchandise

d)

Team uniforms

19.

The National Collegiate Athletic Association and the Professional Golfers’ Association are examples of

a)

labor unions.

b)

professional societies.

c)

sanctioning bodies.

d)

trade associations

20.

To meet the needs of its customers and help it achieve its company goals, a drugstore offers a large assortment of products, known as its product

a)

width.

b)

consistency.

c)

mix.

d)

depth.

21.

Which of the following is a factor that sports and entertainment marketers consider when targeting customers for a specific event:

a)

Affiliations

b)

Expectations

c)

Personalities

d)

Demographics

22.

Males between the ages of 18-35 who are sports-minded and live in Orlando, Florida is an example of a

a)

sponsor.

b)

marketing mix.

c)

demographic characteristic.

d)

niche market.

23.

When a sport marketer considers factors such as lifestyles and interest levels in a specific sport, s/he is segmenting a market on the basis of

a)

geographics.

b)

psychographics.

c)

gender.

d)

demographics.

24.

A business wants to create or emphasize positive associations between a specific sport and itself. What type of advertising media should the business consider using?

a)

Newspaper

b)

Contest

c)

Stadium signage

d)

Opt-in e-mail

25.

The part of a print advertisement that is often noticed first by readers is the

a)

illustration.

b)

white space.

c)

copy

d)

business identification

26.

When Arm and Hammer advertises that its baking soda gets rid of odors in refrigerators, its ad copy is pointing out the product's

a)

uses.

b)

producer.

c)

price.

d)

features

27.

Advertising copy that states "Only 3 days left" is trying to

a)

identify benefits

b)

make a claim.

c)

describe features.

d)

encourage action

28.

Which of the following statements regarding direct-mail marketing campaigns is true:

a)

They should include a call to action.

b)

They should contain detailed data.

c)

They are highly cost-efficient.

d)

They are easy to track

29.

Which of the following best enables marketers to target specific groups of customers so that the marketers can focus their promotional efforts to get the best results:

a)

Publicity

b)

Sales promotion

c)

Advertising

d)

Direct marketing

30.

Which of the following is an example of online advertising:

a)

Giving away gifts

b)

Sponsoring a web site

c)

Hosting chat rooms

d)

Providing information

31.

Which of the following types of sport/event businesses would be most likely to place a banner advertisement on a ski resort's web site:

a)

Shoe manufacturer

b)

Snowboard retailer

c)

Cross-training equipment

d)

Rock-climbing boot retailer

32.

A tire producer is most likely to advertise its products on a website that interests

a)

auto racing enthusiasts.

b)

tennis fans.

c)

fitness trainers.

d)

marathon runners

33.

Which of the following is most likely to be visible to search engine spiders:

a)

Images

b)

HTML text

c)

Java applets

d)

Flash files

34.

When writing information to post on web sites, Internet businesses should

a)

consolidate information by constructing long, descriptive sentences.

b)

break the text into short, manageable sections with many headlines

c)

boost content appeal and interest with quips, stories, and humor

d)

use jargon and bulleted points to emphasis important content.

35.

Why is it important for Internet businesses to write content for their web-site home pages that is interesting as well as concise?

a)

Design is simple.

b)

Space is limited.

c)

Message is complex

d)

Access is restricted.

36.

When an advertising agency develops content for a client's web site, the writer should format the text so it is easy for the web site's visitors to

a)

translate features into benefits.

b)

order desired goods.

c)

identify the tagline.

d)

locate relevant information.

37.

One of the advantages of direct-mail advertising is that the advertiser can

a)

compete with other advertisers.

b)

avoid complying with postal regulations.

c)

aim the message to specific customers

d)

focus on mass marketing techniques.

38.

Which of the following is a disadvantage of using direct-mail letters as a form of promotion:

a)

The advertiser cannot be selective about who receives the letters

b)

Many people think of the letters as "junk mail" to be discarded without opening.

c)

The advertiser is limited to the type of letter formats that are available.

d)

People usually expect the letters to arrive at specific times.

39.

One advantage of writing direct-mail letters that include coupons or reply cards is that the result of the advertising effort is

a)

measurable.

b)

competitive.

c)

inexpensive.

d)

traditional.

40.

A business that asks customers to forward an e-mail to their friends or associates is engaged in

a)

direct advertising.

b)

viral marketing.

c)

image building.

d)

suggestion selling.

41.

Which of the following is the most common use of opt-in e-mail marketing:

a)

Attachments

b)

Confirmations

c)

Subscriptions

d)

Announcements

42.

A primary reason that sports or event marketers sell advertising space in

their programs is to obtain which goal?

a)

attract new markets

b)

generate revenue

c)

offer financial support

d)

increase fan loyalty

43.

A sports or an event organization can determine advertising reach of a

magazine by analyzing which component of the publication?

a)

Response mode

b)

Billing cycle

c)

Circulation

d)

Finances

44.

To sell advertising space in an event program, which is the first action

Kyle should do?

a)

Obtain printing supplies for the program

b)

Design the front cover of the program to show prospects

c)

Call all businesses to determine their interest

d)

Develop a list of local businesses to contact

45.

Rachel is selling program advertisements for a marching band

competition that her high school is hosting. Which sales prospect is

most likely to purchase ad space in the program?

a)

State or provincial museum director

b)

. Local music shop

c)

National piano manufacturer

d)

International symphony conductor

46.

Sports or event organizations develop and generate newsletters to

accomplish which goal?

a)

Notify the mediaPrepare for problems

b)

Obtain feedback from sponsors

c)

Communicate with the public

47.

Why might a sports or an event organization price entry fees for a

marathon below the normal rate?

a)

To meet competitors prices

b)

To establish their event as luxury

c)

To encourage maximum participation

d)

To create profits

48.

In planning to make calls, the salesperson focuses on learning more

about which component?

a)

Customer

b)

Territory

c)

Product

d)

Business

49.

Why should salespeople create favorable impressions during the initial

contact with sports or event customers?

a)

First impressions seldom last very long

b)

First impressions are difficult to change.

c)

Customer rapport is unimportant

d)

Customers want to ask for assistance

50.

Which selling option is one that sports or event marketers are most

likely to use to reach individual season ticket holders?

a)

Distribution outlets

b)

Personal selling

c)

Product demonstration

d)

Direct mail