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Worksheets

on the phone

Total questions: 24

Worksheet time: 47mins

Name
Class
Date
1.

Someone calls and wants to speak to your father, but your father is out now. What do you say?

a)

Let me try to connect you.

b)

Can you please tell him that Nick called?

c)

Do you want to leave a message?

2.

KEEP IN TOUCH WITH

a)

DOKUNMAK

b)

NOT ALMAK

c)

GÖRÜNTÜLÜ SOHBET

d)

İLETİŞİMDE BULUNMAK,BİRİYLE GÖRÜŞMEK

3.

WHICH OF THE FOLLOWINGS IS NOT A WAY OF COMMUNICATION?

a)

VIDEO CHAT

b)

PHONE CALL

c)

E -MAİL

d)

APPLICATION

4.

Busy, talking to someone else.

a)

appointment

b)

available

c)

engaged

d)

ridiculous

5.

I'm afraid he is not _________ at the moment. He has gone out.

a)

communication

b)

available

c)

sorry

d)

purpose

6.

_________ on a moment. I'll get him.

a)

Answer

b)

Hear

c)

Hold

d)

Call

7.

Could you put me through to Melis?

a)

Melis orada mı?

b)

Melis'le konuşabilir miyim?

c)

Beni Melis'e bağlar mısınız ?

d)

Melis müsait mi?

8.

response & reply & answer

a)

soru

b)

tekrar

c)

iletişim

d)

cevap

9.

hold on / hang on

a)

wait

b)

communicate

10.

repeat

a)

keep in touch

b)

say again

11.

Book

a)

reserve

b)

read

12.

REPEAT

a)

ARAMAK

b)

DENEMEK

c)

BAĞLAMAK

d)

TEKRAR ETMEK

13.

SHE WORKS IN A ...............

a)

LIBRARY

b)

EXHIBITION

c)

CALL CENTER

d)

FAIR

14.

A: Can you .............. your surname?

B:It is Ç-O-T

a)

CALL

b)

REPEAT

c)

SPELL

d)

SHARE

15.

What kind of communication is this?

a)

texting messages

b)

face to face

c)

sending an e-mail

d)

writing a letter

16.

Pamela: Hello, Pamela speaking.

Sam: Hello Pamela. Is your brother in?

Pamela: ______. I’ll get him.

Sam: Thanks

a)

A) Hang on a minute

b)

B) He’s gone out

c)

C) I’m afraid he’s not available

d)

D) I hope to see him soon

17.

Someone calls and wants to speak to your sister, but she isn'at home now. What do you say?

a)

I'll ring back later.

b)

I can't hear you well.

c)

I'm afraid she's gone out now.

18.

You are talking to friend on the phone but you can't understand his last sentence. What do you say?

a)

Could you say that again, I don't understand.

b)

Hang up the phone now.

c)

She is at the meeting now.

19.

CALL BACK LATER

a)

DAHA SONRA BULUŞMAK

b)

DAHA SONRA MESAJ BIRAKMAK

c)

DAHA SONRA ARAMAK

d)

DAHA SONRA GELMEK

20.

numara çevirmek, tuşlamak

(a)  

21.

embarassed

a)

sinirli

b)

utanmış

c)

acıkmış

d)

havalı

22.

geri aramak

(a)  

23.

Improve

a)

gelişim

b)

geliştirmek

c)

gelişmiş

24.

acil durum

a)

emergency

b)

ambulance

c)

police

d)

help