WorksheetsInformation Systems - summary quiz
Total questions: 20
Worksheet time: 20mins
Select the technology components of information systems.
Hardware
Software
Data and information
Business processes
People and organisations
An information system for the integrated management of main business processes, often in real time, helping the organisation to collect, store, manage and interpret data from many business activities is called...
CRM system
ERP system
Accounting system
An e-commerce system
An information system which helps the organisation to plan and manage their relationships with customers and potential customers, helping the organisation to build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability is called...
ERP system
SCM system
CRM system
Social network
What is shadow IT?
Acquiring new IS without a proper tender process
Acquiring new IS without managerial approval
IT expenses (incl. systems, processes and human resources), which are not controlled by the official IT department
Paying by cash when acquiring IS
Select the correct statement.
Key Performance Indicators are not related to Critical Success Factors
Key Performance Indicators and Critical Success Factors are the same thing
Key Performance Indicators define how we will measure Critical Success Factors
Critical Success Factors define which Key Performance Indicators are the most important
Select the frameworks which can be used for building the enterprise architecture.
The Zachman framework
TOGAF
BPMN
ISO 19439
UML
What is an Enterprise Data Model (EDM)?
(Select the most correct definition)
A model of data used by every enterprise application
An integrated view of the data produced and consumed across the entire organisation
A structure of the central database of the organisation
Enterprise Data Dictionary
Select the approaches to Enterprise Application Integration (EAI).
The use of ERP systems
ITIL
Point-to-point interfaces
The enterprise service bus (ESB)
COBIT
ITIL is a framework for:
(Select the most correct answer)
IT governance
IT service management
IT infrastructure management
IT strategy
COBIT is a framework for:
(Select the relevant answers)
IT governance
IT management
IT project management
Software development
What is Business/IT alignment?
The process of improving the organisational performance
The process of buying new computers
The process of developing a new business strategy
The process in which an organisation uses IT to achieve business objectives
Select the typical advantages of procuring a new IS as COTS.
It saves time
It is cheaper than bespoke development
The system is tried and tested
We don't need to collect and define the requirements for the system
Select the forces from Michael Porter's Five Forces model.
Threat of new entrants
Threat of new customers
Threat of substitute products or services
Bargaining power of suppliers
Bargaining power of buyers
Select the correct statement.
Business Intelligence is just another name for Data Warehouse
Every enterprise uses Business Intelligence systems
Business Intelligence systems are used for transaction processing
Business Intelligence systems are used for data analysis and visualisation
Select the correct statements from the following.
Business Analytics systems can use statistical methods for data analysis
Business Analytics systems can use Artificial Intelligence (e.g. machine learning) methods for data analysis
Business Analytics systems typically provide visualisations of data analysis
Business Analytics systems are always desktop applications
Select correct examples of enterprise collaboration systems.
Intranet
Data Warehouse
MS SharePoint
Select the correct statement.
Strategic decisions are typically more structured
Strategic decisions are typically less structured
More structured decision making processes are difficult to automate
Operational decisions are less structured
Select examples of social technologies that can be used in organisational information systems.
Instant messaging
Chat
Integration with social media
Wikis
Select the relevant challenges (e.g. social, cultural, political) of the wide use of various information systems today.
Information systems are expensive
Some systems can be used to spread fake information or news
The use of some systems will lead to the loss of privacy
Automation of some jobs
Select the correct statement from the following.
Artificial Intelligence is the same as Machine Learning
Machine Learning is just one topic of Artificial Intelligence
These two concepts are totally different things
