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Professional Communication

Total questions: 21

Worksheet time: 14mins

Name
Class
Date
1.

Looking down at her report card, Jasmin knew she was going to be in trouble. She spent the rest of the afternoon trying to decide how to convince her mom that she should still be allowed to go on her date Saturday night. This is an example of which communication domain?/p

a)

Group

b)

Intrapersonal

c)

Public

d)

Mass

2.

Vida, Timmy, Sandro and Ahmed waited in line for six hours to get tickets to their favorite band. Tickets in hand, they piled into a big booth at their favorite restaurant to eat a late lunch and make plans for the night of the concert. The four teens talking excitedly is an example of which communication domain?

a)

Interpersonal

b)

Mass

c)

Intrapersonal

d)

Public

e)

Group

3.

Who decides there is a need to relay information?

a)

Receiver

b)

Sender

4.

What tells the sender if the receiver understood the message as it was intended?

a)

Translator

b)

Barriers

c)

Feedback

d)

Sender

5.

(a)   is understanding the making sense of the message.

6.

The -------has responsibility to the sender to provide-------- .

(a)  

7.

How many main parts of the communication process are there?

a)

8

b)

2

c)

4

d)

6

8.

A _______ is a person who has a vision, drive, and the commitment to achieve that vision.

a)

Facilitator

b)

Boss

c)

Mediator

d)

Leader

9.

Leadership style when leaders tell their employers what they want done and how to do it.

a)

Participative

b)

None of these are correct

c)

Delegative

d)

Autoritarian

10.

Leadership style in which the leader allows the employees to make the decisions. However, the leader is still responsible for the decisions that are made.

a)

Authoritarian

b)

Delegative

c)

None of these are correct

d)

Participative

11.

Close to _____% of college class time is spent listening.

a)

90

b)

75

c)

60

d)

80

12.

What is the full name of this class? *Freebie* :-)

(a)  

13.

What company did Bill Gates and Paul Allen found?

(a)  

14.

How many main parts of the communication process are there?

a)

6

b)

8

c)

2

d)

4

15.

Nonverbal Communication is organized into how many categories?

a)

1

b)

4

c)

3

d)

2

16.

Tone of voice and laughter are examples of what type of nonverbal communication?

a)

Body Language

b)

Cultural

c)

Sounds

d)

Environmental Factors

17.

What is the correct critical thinking skill to comprehensive listening?

a)

Ability to recall facts

b)

Ability to summarize information

c)

All of these are correct

d)

Ability to distinguish main points from minor points

18.

The --------- has responsibility to the sender to provide------

(a)  

19.

The daily newspaper reported that the football game Friday night was the teams best game in history. The newspaper is an example of which communication domain?/p

a)

Public

b)

Mass

c)

Group

d)

Interpersonal

e)

Intrapersonal

20.

What company did Bill Gates and Paul Allen found?

(a)  

21.

______________ is a physiological process involving the vibration of sound waves on the eardrum.

a)

Hearing

b)

Listening