This indicates who is working in which floor and section.

The type of business organizations includes the following, EXCEPT:

These are goods kept on the premises of a business or warehouse and available for sale or distribution.

Selection includes the following activities, EXCEPT:

Non-valuable items can be claimed in a period of:

Which of the following arrangement in Waste Management Program must be followed:

Most of the hotels operate with a range of:

Under the on premise laundry, hotel has total control over the quality of laundering.

This staff directs and controls all activities concerning public area maintenance and ensures conformity to prescribed housekeeping standards and policies.

This report helps to plan and organize the work of the H.K.deptartment as we know which rooms’ needs immediate attention and where should we go later to service.

Financial statements particularly balance sheet includes the following, EXCEPT:

This is considered as the actual cost of material.

Non-technical training of employee includes the following, EXCEPT:

This classification of lost and found items includes food and beverage items which also inlcudes beverages.

This is designed to iron and dry all “flatwork” in one proces.

Guest laundry costs is calculated on each guest laundry docket.

This staff maintains the general cleanliness of the hotel specifically the entire public areas like lobby, restaurants, banquet space , etc. in accordance with the standards set by the hotel.

One of the most important roles of the control desk is maintained various important records,

Job descriptions facilitate better hiring practices which does not control costs.

This is a scientific technique which is concerned with the planning, organizing and controlling the flow of materials from their initial purchase through internal operation to the distribution to the service points

This are never used in commercial applications because they tear at the corners.

This classification of lost and found includes clothes, shoes, bags or umbrellas.

This is less purchasing, saves staff  time and reduces waste disposal bills.

This may be considered the nerve centre for to and from communication in the housekeeping department.

This is an aveerage of Total Labor Cost over Total Sales Revenue.

This deals with the cost of not having a material and it would vary according to the nature of an item.

Employee orientation includes the following, EXCEPT:

Lost and found valuable items can be claimed in a period of:

One advantage of on premise laundry (OPL) is to have large space required away from guest facilities.

This applies to housekeeping maintenance in commercial lodging establishments like hotels, resorts, inns and apartels.

If an employee is absent as per Rota the work of the section may be divided amongst the present staff if the work load is low. This is called"

This is the method of estimating demand based on time series analysis of past while anticipating the future.

This is considered as one of the largest operating costs in the hotel business.

Primary objective of material management includes the following, EXEPT:

The following are training offered to hotel staff, EXCEPT:

This is an item left behind by guest either in the rooms or in public areas.

This is cleaning of items that cannot be washed in water.

This is placed in the room and used by the guest and can be duplicate or triplicate depending on the hotel’s accounting procedures.

This refers to housekeeping maintenance in a house which covers bedrooms, kitchen, dining, receiving area, grounds and the surrounding areas within the house.

This is issued to the guest on arrival by the Front office and stored by Front office department.

This is used within the laundry and is used for summarising all guest laundry with the charges  It is used for posting to the guest account at the end of the day.