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Hospitality English For F&B

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

I ordered Chicken Parmigiana, but the waiter ... me Chicken Piccata.

a)

Brought

b)

Brings

c)

Bought

d)

Bringed

2.

There are things that you have to prepare for interview, except...

a)

Covering letter

b)

Resume

c)

Paperwork

d)

Attitude

3.

Which one is the expression used to ask guest to clear the table?

a)

Excuse me, may I clear your table?

b)

Excuse me, clean your table please?

c)

Excuse me, can you leave the table?

d)

Excuse me, do mind cleaning your table?

4.

Where is the ball?

a)

The ball is at the table

b)

The ball is in the table

c)

The ball is under the table

d)

The ball is on the table

5.

Where is the shopping center?

a)

It is across the barbershop

b)

It is next to the high school

c)

It is across the hospital

d)

It is behind the drugstore

6.

What is the best instruction to support this picture?

a)

Do not wear your mask here.

b)

Wear mask to save life.

c)

Put off your mask.

d)

Speak while the mask on.

7.

"Thank you for bringing this issue to us" is the expression for ...

a)

Handling reservation

b)

Handling guests' order

c)

Handling complaint

d)

Handling payment

8.

Blackbeard's ship (1)... at the Atlantic ocean. Now it's a (2)... ship.

a)

Sink, sank

b)

Sank, sink

c)

Sunken, sink

d)

Sank, sunken

9.

We should not blame anyone when dealing with any complaint. The underlined word best described...

a)

To put all responsibility for a fault.

b)

To answer to a question.

c)

To throw a question to someone.

d)

To allow someone to take turn.

10.

The best description for Bar is...

a)

It is between table 1 and table 3, and next to the cashier.

b)

It is next to the toilet and in front of outdoor table.

c)

It is next to outdoor table and the toilet.

d)

It is across table 1 and next to table 2.