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WorksheetsHARDWARE TROUBLESHOOTING
Total questions: 10
Worksheet time: 5mins
Which one is NOT benefits of PREVENTIVE MAINTENANCE?
Reduced computer down time and repair costs
Increased data protection
Hardware maintenance
Increased equipment stability
Preventive Maintenance can be divided into Hardware maintenance and Software maintenance. CHOOSE the best answer for Hardware Maintenance.
Review security, software, and driver updates.
Check the condition of cables, components, and peripherals
Remove unwanted programs
Defragment hard drives.
Several components are important to keep clean EXCEPT
RAM
Power supply
Motherboard
Printer
There are 6 steps of troubleshooting process. CHOOSE the second step after Identify the Problem.
Test the Theory to Determine Cause
Establish a Theory of Probable Cause
Establish a Plan of Action to Resolve the Problem and Implement the Solution
Document Findings, Actions, and Outcomes
"The computer fails to recognize an optical disc". CHOOSE the possible solutions to resolve the issue.
Reinstall the CPU
Use a known good power cord.
Replace the disc
Replace the RAM
Replace the battery is possible solution regarding ____________ issue.
The new sound card does not work.
The hard drive LED on the front of the computer does not light.
The clock on the computer is no longer keeping the correct time or the BIOS settings are changing when the computer is rebooted.
The computer displays the incorrect CPU information when the computer boots.
Install additional RAM is possible solution when the computer runs very slowly.
TRUE
FALSE
Choose the device that is not suitable to use as hardware replacement for laptop.
Keyboard
Speakers
System Board
Mouse
"Update anti-virus software"
Based on the statement, you need to schedule per _________ to help keep your laptops in good running condition.
day
week
month
quarter
Computer vacuum cleaner is the example for ___________
Information tools
Hardware tools
Repair tools
Cleaning tools
