Font size
WorksheetsHMPE 2 - Trends & Issues in Hospitality Final Examination
Total questions: 50
Worksheet time: 49mins
This is a collection of components that work together to provide information help in the operations and management of a hospitality organization.
Hospitality Fidelio Systems
Hospitality Industry Systems (HIS)
Amadeus Systems
Global Distribution Systems
Tourism can be categorized by the following factors, EXCEPT:
industry
ownership
geography
tourist
This is the movement of people and goods over time and space.
(USE CAPITAL LETTERS ONLY IN YOUR ANSWER)
(a)
The Philippines is recognized as having highly skilled medical professionals specially in medical tourism
True
False
People will view travel as a right rather than a luxury and consider it an increasingly important part of their:
self
lives
bucket list
nature
These are the new tourist destinations that are increasingly drawing crowds.
tourist attractions
tourism destination
emerging markets
tourism products
This is the hub of information processing for hospitality industry.
Global Distribution System (GDS)
Fidelio System
Sabre System
Property Management System (PMS)
Target percentage rate of reduction in carbon emissions by 2030, compared to
2008 by the cruise industry.
50%
40%
60%
30%
This comprises the activities of people traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business, and other purposes.
(USE CAPITAL LETTERS ONLY IN YOUR ANSWER)
(a)
The automobile was predominant over other travel modes from:
1920-1945
1945-1980
1930-1950
1910-1930
This is an adventure sport activities of running down the white water river characterized by swift currents and rapids using a river raft or a kayak which can withstand hitting against rocks and other obstacles on the river
kayaking
white water rafting
surfing
jet skiing
Traveler motivations will decreasingly fragmented and diverse and harder to segment into clearly definable customer groupings.
True
False
They will become the core customers within the hospitality and travel industries over the next five to ten years.
Gen Z
millenials
baby boomers
Gen X
This are new technologies in the cruise industry in which it is virtually zero sulfur emissions and up to a 20% reduction in greenhouse gas emissions
exhause gas cleaning systems (EGCS)
advanced water treatment systems
liquified natural gas (LNG)
shore side electricity
Other hospitality industry system includes the following, EXCEPT:
security
guest comfort and convenience
video games and internet
casinos
This enables passengers to travel from one smaller city via another smaller city via a hub.
Global Distribution System
Property Management System
Hub and Spoke System
Data Analysis System
This Era made railways expand their operations by running hotels and providing other travel related services.
Express-Travel System Era
Early Industrial Travel System Era
Mature-Railway System Era
Pre-Industrial Travel System Era
A very active form of tourism that is basically outdoor recreation where tourists face nature to experience risks.
(USE CAPITAL LETTERS ONLY IN YOUR ANSWER)
(a)
Technology is helping to bring about personalization of travel experience.
True
False
This is when travelers are progressively seeking value for their money.
technology impact
money and quality impact
experience impact
From early July through mid-December 2020, there were more than sailings of cruise ship around the world.
150 sailings
100 sailings
200 sailings
300 sailings
The back of the house systems includes the following, EXCEPT:
financial reporting
reservations
labor management
inventory and food costing
New money spent by tourists is then re-spent by hotels and restaurants in the community for:
housing
goods and services
automobile
daily expenses
The car ownership continued to grow at a fast rate at this era.
Modern-Tourism Travel System Era
Post-Mobility Adjustment Era
Express-Travel System Era
Automobile-Based Travel System Era
Dolphin and Whale Watching season is during the:
summer months
4rth quarter of the year
1st quarter of the year
Christmas season
As people travel more and become more experienced tourists, they are increasingly looking for diverse experiences on their trips.
money and quality impact
experience impact
technology impact
This removes 98% of sulfur content from exhaust and significantly reduces particulate matterin cruise ships.
shore side electricity
liquified natural gas
exhaust gas cleaning systems
advanced water treatment systems
Hospitality information processing includes the following:
information sharing
data
information
all of the above
One of the benefit of the hub and spoke system in airlines is it can maximize passenger loads from small cities, thereby saving fuel.
True
False
This year marks an airplane with the speed of 400 miles an hour which was made possible nonstop coast to coast flights of less than eight hours.
1958
1938
1948
1968
This is a travel geared towards the experience and appreciation of nature.
(USE CAPITAL LETTERS ONLY IN YOUR ANSWER)
(a)
Guests will have unprecedented customization at their fingertips, with the ability to shop based on the elements they value the most
the rise of tech-augmented hospitality
the beginning of the end for room types
achieving cult status at scale
The global impact of COVID-19 pandemic resulted to the loss of jobs in the cruise industry with an estimated number of:
418,000
128,000
518,000
624,000
The front of the house systems in restaurants includes the following, EXCEPT:
kitchen display system
point of sale
guest services solution
reservations
Serve as a middle person and charge client a fee for their services.
(USE CAPITAL LETTERS ONLY IN YOUR ANSWER)
(a)
The following are ways we transport on the planet earth.
land
air
water
all of the above
Dolphin and whale watching is an example of:
adventure tourism
nature-based tourism
medical tourism
heritage tourism
Concerns over environmental impacts of tourism, and greenhouse gas emissions from transport in particular, are discouraging travellers to think more carefully about their ecological footprint.
True
False
This is the third most-visited country around the world, and the number of Chinese travelling to other countries increasingly developing.
Canada
China
Europe
Korea
This new cruise experience is like a private destinations that become an extension of the ship, offering cruisers a seamless island getaway, featuring additional entertainment, elevated dining, and a mix of relaxed and thrilling experiences – all just steps from their stateroom.
smart homes at sea
on island time
more thatn a bracelet
going with the flow
This is like an on-goin trend, real-time inventory control in the beverage management.
(USE CAPITAL LETTERS ONLY IN YOUR ANSWER)
(a)
The reasons why people travel includes:
to visit friends and family
To experience other cultures
To view, or participate in, sporting/recreational activities
All of the above
People like automobiles because it suggest that you are at a higher level of society.
True
False
This is the longest and widest river in the Philippines.
Cagayan River
Chico River
Jordan River
Nile River
This tourists are more demanding and aware, hence they desire for more engagement.
adventure tourists
sophisticated tourists
nature-based tourist
pilgrimage tourist
This are wearable technology allows cruisers to unlock their stateroom, swipe and pay, and even order food and drinks to their lido lounger.
going with the flow
more than a bracelet
smart homes at sea
there's an app for that
The factors in choosing a CRS includes the following, EXCEPT:
size and design of database
web reservation system
point of sale
application service provider
This leakage occurs when money must be spent outside the community for goods unavailable within the community
tourism demand
multiplier effect
tourism flow
tourism products
This era ncrease the speed of travel and encouraged more travel than before.
Mature-Railway System Era
Express-Travel System Era
Early Industrial Travel System Era
Pre-Industrial Travel System Era
This travelers are looking for an overall gourmet experience for a reasonable price, that will cause the industry to revamp their lobby bars, restaurants and food service
baby boomers
GenY
GenX
GenZ
