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Review unit1

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Which one is correct?

09-3312-6845

a)

oh-nine-double three-one-two -six-eight-four-five

b)

oh-nine-double two -one-two -six-eight-four-five

c)

soon-nine-double three-one-two -six-eight-four-five

2.

Which one is incorrect?

07-4658-6661

a)

zero-seven-four-six-five-eight-triple six-one

b)

oh-seven-four-six-five-eight-double six-one

c)

oh-seven-four-six-five-eight-triple six-one

3.

Which one is not greeting?

a)

Who’s speaking?

b)

Hi, I’m Wha.

c)

Good evening, John.

4.

Which is asking the caller's name

a)

Who's calling, please?

b)

Can I have your address, please?

c)

May I have your telephone number, please?

5.

Which is asking telephone number?

a)

Who's calling, please?

b)

Can I have your address, please?

c)

May I have your telephone number, please?

6.

Which is asking the caller to wait?

a)

Boonma speaking.

b)

I’ll put you through.

c)

Hold the line, please.

7.

Which is not asking the caller to wait?

a)

Just a moment, please.

b)

Good afternoon, Sudaphon speaking.

c)

Wait for a moment, please.

8.

Which one is not transferring a call?

a)

Just a moment, please.

b)

I'll put you through.

c)

I'll try to transfer you.

9.

Which one is not leaving a message?

a)

Can you take a message, please?

b)

Can you tell her who's calling, please?

c)

Can you tell me your number again?

10.

Which one is not taking a message?

a)

Would you like to leave a message?

b)

Can I have your name, please?

c)

Can I tell them to call you back?