Your client wants to host a session which they are not sure and is not in the SoW. They are asking you to confirm that there will not be an additional charge for this one.

You are on Zoom and are not sure if the breakout rooms can be created automatically or manually.

The client has spotted a spelling error on the intro page of the VAC assessment. They have requested you to make the correction.

The client wants to rearrange the order of sessions in a journey.

The client calls you requesting to cross-check if the ongoing PO has sufficient licenses to host 2 more sessions.

The facilitator wants to have an in-depth conversation regarding a future session. They think the topics in the deck are not aligned with the client requirement.

The BD knolly is asking you to carry on with the session execution but the PO is not received.

A facilitator's contract is expiring and they have written to you for a renewal and price hike.

The client is unsure if they will receive enough participant nominations for a session. The session is 6 days away and it can get cancelled. Who do you highlight this to?