WorksheetsProComm Final Review
Total questions: 52
Worksheet time: 31mins
The process of sending and receiving messages in order to achieve understanding
Interpersonal
Speaking
Channel
Communication
What does the sender do in a conversation?
Sends the message
Sends feedback
What does the receiver do in a conversation?
Sends the message
Sends feedback
What is the method used to send the message?
(a)
How can a receiver be on the same page as the sender?
Send feedback
Interrupting
Be aware of intrapersonal communication
Be aware of interpersonal communication
What is something that stands for an idea and is used for communication?
(a)
What is interpersonal communication?
A deliberate conversation between two or more people
Sometimes deliberate, sometimes not, conversation within yourself
What is intrapersonal communication?
A deliberate conversation between two or more people
Sometimes deliberate, sometimes not, conversation within yourself
What are the three elements of nonverbal communication?
Body language
Intrapersonal conversations
Facial expressions
Vocal tone
What gestures are considered negative body language?
Yawning
Using hand gestures while speaking
Arms crossed
Relaxed posture
What habits make you a bad listener?
Tuning out certain topics
Faking attention, then jumping to conclusions
Being distracted
Criticizing the speaker and overreacting
In speech, what does the "L" stand for in "LOSER"?
(a)
In speech, what does the "O" stand for in "LOSER"?
(a)
In speech, what does the "S" stand for in "LOSER"?
(a)
In speech, what does the "E" stand for in "LOSER"?
(a)
In speech, what does the "R" stand for in "LOSER"?
(a)
Which of these are part of active listening?
Paraphrasing
Clarifying questions
Perception checking
Body language
Summarizing
What do good interpersonal interviews ask?
Avoids yes/no questions and the passive "why?"
Creates positive options
Digs deep
Creates motion
Moves from surface to deep
Likes and dislikes
Surface
Deep
Opinions, values, and beliefs
Surface
Deep
What is the goal of an interpersonal interview?
(a)
Stopping cotton mouth during a speech?
Breathing and focusing
Drink water before
Plant feet and lock only one leg
Stopping blushing during a speech?
Breathing and focusing
Drink water before
Plant feet and lock only one leg
Stopping swaying/walking during a speech?
Breathing and focusing
Drink water before
Plant feet and lock only one leg
What does the "P" stand for in"PVLEGS"?
(a)
What does the "V" stand for in"PVLEGS"?
(a)
What does the "L" stand for in"PVLEGS"?
(a)
What does the "E" stand for in"PVLEGS"?
(a)
What does the "G" stand for in"PVLEGS"?
(a)
What does the "S" stand for in"PVLEGS"?
(a)
Where do you look during interpersonal conversation?
Directly into someone's eyes
Consistently move eyes around the room
Lock eyes into one spot
In between someone's eyebrows
Where do you look during formal speech?
Directly into someone's eyes
Consistently move eyes around the room
Lock eyes into one spot
In between someone's eyebrows
Rate
The speed at which we speak
The vocal notes you hit
The loudness or softness of your voice
The crispness in your pronunciation
Pitch
The speed at which we speak
The vocal notes you hit
The loudness or softness of your voice
The crispness in your pronunciation
Volume
The speed at which we speak
The vocal notes you hit
The loudness or softness of your voice
The crispness in your pronunciation
Articulation
The speed at which we speak
The vocal notes you hit
The loudness or softness of your voice
The crispness in your pronunciation
What is speaking from an outline, instead of writing the speech out and memorizing it, or speaking impromptu?
Informal speaking
Professional speaking
Expository speaking
Formal speaking
Which of these are the main parts of a speech
Introduction
Clincher
Body
Conclusion
Thesis
Mandatory parts of an introduction?
Attention getter
Greeting and link
Thesis
Credibility
Preview statement
Optional parts of an introduction?
Attention getter
Greeting and link
Thesis
Credibility
Preview statement
What is used to let the audience know, when you move from the introduction to the body, or from one main point to the next?
(a)
What sentence leaves the final impression?
(a)
Friendly audience, they like you and agree with what you are saying
Supportive
Uncommitted
Indifferent
Opposed
Neutral audience
Supportive
Uncommitted
Indifferent
Opposed
Bored, likely forced to attend, audience that doesn't care
Supportive
Uncommitted
Indifferent
Opposed
Hostile audience, they don't like you or what you are saying
Supportive
Uncommitted
Indifferent
Opposed
What are the 6 "C's" of communication?
(a)
What is the use of the same grammatical form to express ideas that should logically be treated equally (often involving the repetition of words or phrases)?
(a)
What is a brief written account of personal, educational, and professional qualifications and experience?
(a)
Which of these are rules for resumes?
It must be clear, concise, and consistent
Don't use a template
Correctly format
Include all necessary information
Proofread
What are the rules for formal emails?
Use formal language with no grammar mistakes
Don't try to convey tone or sarcasm. Don't use gifs or emojis
Write a detailed subject line and use courtesy titles and formal greetings
Introduce yourself first and keep the email simple and organized
Finish with a professional closing and sign your name with contact information included
What are the rules for thank you notes?
Try to find a generic card, nothing silly. Be specific why you are thanking them
Write a good sized paragraph reiterating why you want the job and why you would be a good fit
Use formal language and proofread
Sign, address, and stamp the note yourself. Send it within 24 hours
