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Total questions: 126

Worksheet time: 1hrs 5mins

Name
Class
Date
1.

Find a suitable option for this sentence: "Hello, is that Motor Systems UK?"

a)

Yes, it is. Can I help you?

b)

I'm afraid he's in a meeting at the moment

c)

I'll out you through to order Enquiries

d)

I'll have to check with the factory supervisor

e)

I'm phoning about our order for some special plugs

2.

What would you call someone from the Netherlands?

a)

Dutch

b)

Swiss

c)

France

d)

German

e)

Japan

3.

Find a suitable option for this sentence: "Do you know what time he will be free?"

a)

From about three this afternoon

b)

Later this afternoon if that's convenient

c)

I'll put you through to Order Enquiries

d)

Can you give me the order number?

e)

I'll have to check with the factory supervisor

4.

What would you call someone from the Sweden?

a)

Swiss

b)

German

c)

Dutch

d)

France

e)

Japan

5.

Find a suitable option for this sentence: "Could you call me back today?"

a)

Later this afternoon if that's convenient

b)

From about three this afternoon

c)

I'll have to check with the factory supervisor

d)

Can you give me the order number?

6.

Find the antonym of disorganized:

a)

efficient

b)

dynamic

c)

inefficient

d)

mixed up

7.

Find the synonym of access:

a)

enter

b)

implement

c)

transform

d)

put in

8.

Find the word for this definition: “The medium, method, or instrument used to obtain a result or achieve an end”.

a)

means

b)

procedure

c)

purpose

d)

facility

9.

Fill the gap: We like to give all staff the…….to come back to us with any comments.

a)

opportunity

b)

procedure

c)

purpose

d)

facility

10.

Find the odd word

a)

implement

b)

switch

c)

transform

d)

change

11.

Definition of severance package

a)

money paid to an employee whose job the employer has had to bring to an end

b)

things that you get because of your job which are not in the form of money

c)

chances or situations which make it possible for you to do something you want to do, usually means getting a better job or a promotion at work

d)

an increase in the fixed amount of money you earn for doing your job

12.

Synonym of Delegate (n)

a)

representative

b)

give

c)

authority

d)

reconstruction

13.

Find an abbreviation for a given word: about, approximately

a)

c

b)

asap

c)

a.m.

d)

p.m.

14.

What does the abbreviation mean "i.e."?

a)

that is, like

b)

as soon as possible

c)

against

d)

information

15.

Find an abbreviation for a given word: compare with

a)

cf.

b)

eve

c)

p.a.

d)

sb

16.

Find the shortened version of the given words: Headquarters and information

a)

HQ and info

b)

Hqr and INFO

c)

HQ and INF

d)

Hq and inf

17.

Meaning of the effort-reward balance

a)

make sure that employees receive the correct amount of money for the amount of work they do

b)

extra money somebody receives for a good performance

c)

a fixed amount of money that an employee receives

d)

extras to the money that an employee receives, e.g., a company car, free health care.

18.

An extra amount of money you may pay to a waiter or taxi driver to say thank you

a)

tip

b)

glass ceiling

c)

severance package

d)

bonus

19.

A barrier that stops certain groups of people getting promoted to the next level

a)

glass ceiling

b)

 flexitime

c)

fringe benefits

d)

severance package

20.

Find a phrase refers to pay and rewards

a)

commission

b)

appraisal system

c)

work-life balance

d)

open-plan office

21.

Find a word related to working conditions

a)

mentoring system

b)

tip

c)

salary

d)

bonus

22.

Find a phrase related to working conditions

a)

open-plan office

b)

tip

c)

fringe benefits

d)

salary

23.

Find a phrase related to pay and rewards

a)

severance package

b)

career opportunities

c)

appraisal system

d)

work-life balance

24.

Pay and benefits that somebody receives when they leave a job

a)

severance package

b)

glass ceiling

c)

salary

d)

tip

25.

A system of working where people work a set amount of hours in a period of time, but choose when they start and finish

a)

 flexitime

b)

bonus

c)

tip

d)

commission

26.

A fixed amount of money that an employee receives

a)

salary

b)

tip

c)

bonus

d)

commission

27.

A working space where everybody has a desk, but nobody has their own individual office

a)

open-plan office

b)

career opportunities

c)

bonus

d)

work-life balance

28.

A way of measuring how successful an employee has been

a)

appraisal system

b)

severance package

c)

commission

d)

bonus

29.

Match the sentence to meaning: She should come on time

a)

a recommendation

b)

an activity in progress at a particular time in the future

c)

an activity in progress up to a certain point in the past         

d)

something decided in the past, which did not happen

30.

Something happening around the time of speaking         

a)

They're really pushing the area for development

b)

It was made clear that I should go exploring

c)

It's going to be a bit more complicated than we anticipated

d)

I'll be writing everything up later this week

31.

A system where a new employee learns from a more experienced employee at work

a)

mentoring system

b)

appraisal system

c)

work-life balance

d)

glass ceiling

32.

An activity in progress up to a certain point in the past

a)

I had been looking around Krakow for a couple of days

b)

The client has told us that the site is likely to be around the Krakow area

c)

I had planned to spend an extra day in Krakow itself.

d)

It was made clear that I should go exploring

33.

Something which is changing, which brings us to the next reason to use present progressive

a)

Alex is getting taller every day!

b)

I’m staying with a friend in London

c)

John and Anna play tennis

d)

I’m not typing on my computer

34.

I like to visit other countries but I find the ....... of travel is too high.

a)

cost

b)

money

c)

expenses

d)

currency

35.

She is very happy because she starts her new ....... today.

a)

job

b)

post

c)

work

d)

opportunity

36.

One day I hope I shall ....... the lottery.

a)

win

b)

gain

c)

collect

d)

reach

37.

The water in the refrigerator should be ........

a)

cold

b)

warm

c)

hot

d)

hotter

38.

Bob: Do you ....... if I use your phone to call my wife?

a)

mind

b)

value

c)

worry

d)

allow

39.

In order for you to buy a house in the United States, it is important that you have a good ....... report.

a)

credit

b)

school

c)

medical

d)

dental

40.

If you have pets, it is always necessary to pay for a pet ....... when you rent an apartment.

a)

deposit

b)

vaccination

c)

leash

d)

walker

41.

When you are interested in buying or renting a place you have to fill out ......., which is a type of written request for an apartment or house

a)

an application 

b)

a police report

c)

an IRS form

d)

a parking ticket

42.

..... is a person who is renting the apartment or house.

a)

Tenant

b)

Landlord

c)

Houseguest

d)

Host

43.

.... is a person who owns and runs an apartment building, a house or a land.

a)

Landlord

b)

Tenant

c)

Ranger

d)

Seller

44.

If you wish to temporarily rent your apartment to someone else, that means you ....... your apartment to that person.

a)

sublet

b)

buy

c)

employ

d)

hire

45.

It is always good to provide ....... letter to the landlord to prove that you are a good character.

a)

a reference

b)

an accredited

c)

a touching

d)

an anonymous

46.

.... is a contract that determines for how long you can stay at the place you are renting and how much you have to pay.

a)

Lease

b)

Document

c)

Loan

d)

License

47.

Application fees are usually ......., which means you don't get your money back.

a)

non-refundable

b)

restituted

c)

reimbursed

d)

inexpensive

48.

I would be very interested in ....... for that job.

a)

applying

b)

entering

c)

working

d)

writing

49.

They are completely ....... up with all the noise in the centre of town.

a)

fed

b)

tired

c)

sick

d)

ill

50.

You should have ....... those shares when they were cheap.

a)

bought up

b)

taken out

c)

sold off

d)

taken over

51.

After all these years she has decided to take early ............

a)

retirement

b)

finishing

c)

leave

d)

departure

52.

In order to check all the telephone calls made during the month I want the account to be ........

a)

itemized

b)

particular

c)

detailed

d)

specialized

53.

Once you are earning money and you want to keep it safe, you can always ........... an account with a bank.

a)

open

b)

start

c)

begin

d)

commence

54.

At the end of thirty days the company will ask you to …...... the account.

a)

settle

b)

arrange

c)

finish

d)

end

55.

Before they got married, they decided to open a ............ account.

a)

joint

b)

united

c)

unified

d)

combined

56.

If you have saved some money, it is a good idea to put the money into a ............ account.

a)

deposit

b)

heap

c)

pile

d)

lump

57.

The worst thing about flying is when you take ............

a)

off

b)

over

c)

up

d)

in

58.

It is essential before starting a business to work on a plan to ......... problems later on.

a)

avoid

b)

escape

c)

endure

d)

enter

59.

The biggest ........... in business can be eliminated if you have sufficient capital to start with.

a)

risk 

b)

scene

c)

encounter

d)

harm

60.

Even when the economic situation is ..........., there is always present the need for planning in a new business.

a)

strong

b)

mighty

c)

huge

d)

hefty

61.

I heard of a new company today with which we should co-operate and .......... business with

a)

do

b)

make

c)

create

d)

have

62.

That's really not my concern at all and I'm certainly not .......... the business of telling others what to do.

a)

in

b)

on

c)

out

d)

of

63.

She was very enthusiastic about her new job and was making rapid progress ............. nobody's business.

a)

like

b)

as

c)

with

d)

similar

64.

He was very keen that we kept in touch and for that reason he handed me his business ............

a)

card

b)

ticket

c)

paper

d)

notice

65.

You can be absolutely sure I'm on your …….......

a)

side

b)

road

c)

corner

d)

route

66.

Well ..........! This is a very good piece of work.

a)

done

b)

finished

c)

taken

d)

made

67.

I must congratulate you on your efforts. ……....... it up!

a)

Keep

b)

Continue

c)

Take

d)

Hold

68.

You've clearly got ............. and it's obvious that you'll get to the top.

a)

talent

b)

control

c)

power

d)

point

69.

Never ............ up. That's a good philosophy.

a)

give

b)

do

c)

take

d)

make

70.

I would like to tell you the story from the …........ beginning.

a)

very

b)

simple

c)

same

d)

extreme

71.

After six more phone calls I ……...... succeeded in settling on a date

a)

eventually 

b)

eventfully

c)

event

d)

events

72.

Young workers should begin .......... now in preparation for retirement.

a)

investing

b)

anticipating

c)

funding

d)

spending

73.

She is very .......... in everything she does.

a)

meticulous

b)

cultivate

c)

engagement

d)

inspire

74.

She likes your .............. of writing

a)

style

b)

paper

c)

test

d)

hand

75.

My ............ went very well. I think I will get the job.

a)

interview

b)

interstate

c)

invitation

d)

application

76.

This report is ........... next week.

a)

due

b)

expect

c)

date

d)

gave

77.

We normally serve five hundred ........... every day

a)

customers

b)

customs

c)

consume

d)

commuters

78.

From time .......... time the inspector comes to make sure that everything meets health standards.

a)

to

b)

and

c)

in

d)

for

79.

Great to see you again. I haven't seen you .......... ages

a)

for

b)

by

c)

from

d)

of

80.

Welcome to our house. Come in and make yourself ...........

a)

comfortable

b)

relaxing

c)

comforting

d)

happy

81.

Thank you so much for helping me. I really ........... it.

a)

appreciate

b)

deserve

c)

accept

d)

agree

82.

My grandfather keeps all his money in a ……..... under his bed.

a)

cash box

b)

cashier

c)

cash machine

d)

cash

83.

What's the ........... of India?

a)

currency

b)

money

c)

cash

d)

coin

84.

The president stated in the press conference that the …...... situation was very serious.

a)

economic

b)

economist

c)

economy

d)

eco

85.

There's a ........... at the bank if you need some money.

a)

cash machine

b)

currency

c)

credit card

d)

cash

86.

Alan's parents must be ............ They've just bought him a new car.

a)

wealthy

b)

bankrupt

c)

millionaire

d)

penniless

87.

As my uncle's an ..........., he helps me manage my finances.

a)

accountant

b)

underwriter

c)

millionaire

d)

wealthy

88.

We choose to wear different outfits for different occasions, putting on jumpers and scarves when it is cold and ............ smartly for formal events.

a)

dressing up

b)

dressing room

c)

dressing gown

d)

put

89.

Thousands of ……..... are already signing up for this new telephone service.

a)

subscribers

b)

applicants

c)

interviewees

d)

individuals

90.

I see from your …....... form that you have had three different jobs in the last 5 years.

a)

application

b)

applied

c)

applying

d)

apply

91.

Describe how you would describe ........... in five years’ time.

a)

yourself

b)

your

c)

yours

d)

you

92.

Give us some idea of what you believe are your .......... and weaknesses.

a)

strengths

b)

strength

c)

forces

d)

 strenthes

93.

I was pleased to receive your response to my proposal but there are one or two points that need ............

a)

clarification

b)

signification

c)

certification

d)

notification

94.

The meeting went on for three hours and as a result there was no time left to discuss all the topics on the............

a)

agenda

b)

index

c)

list

d)

paper

95.

There's really no point in hoping to add important topics right at the end of the meeting under the heading of any other ……......

a)

business

b)

activity

c)

tasks

d)

work

96.

You are never too young to start .......... some money in a savings account.

a)

investing

b)

interesting

c)

infusing

d)

inputting

97.

When you go to an auction and you want to buy a particular item, you can simply make a ........... for it.

a)

bid

b)

go

c)

test

d)

challenge

98.

If you cannot get a job and remain .......... for a long period, you can claim some money from the state.

a)

unemployed

b)

unused

c)

unattached

d)

unfilled

99.

......... are people who put money into a business in the hope of making a profit.

a)

Investors

b)

Lenders

c)

Borrowers

d)

Spenders

100.

It’s important to understand how other cultures behave so you don’t cause………...

a)

offence

b)

problem

c)

disaster

d)

issue

101.

In some countries it is quite…………. to use the correct title when talking to business colleagues.

a)

tricky

b)

likely

c)

formal

d)

offensive

102.

Having good………. may help you to make deals more easily.

a)

manners

b)

entertaining

c)

demonstrations

d)

handshaking

103.

Ian has to be very organised as his work involves meeting tight…....

a)

deadlines

b)

challenges

c)

responsibilities

d)

problems

104.

Lesley doesn’t like having to wait for other people to……… work for her.

a)

generate

b)

resolve

c)

solve

d)

speak

105.

Paul enjoys working at Small World because he finds the…………. stimulating.

a)

environment

b)

application

c)

opportunity

d)

installation

106.

If someone looks me straight in the eye without……….. I tend to think they are honest.

a)

blinking

b)

sighing

c)

sniffing

d)

lying

107.

Your body…………. usually gives other people information about how you really feel.

a)

language

b)

impression

c)

relationship

d)

appearance

108.

Bob and Tony are business …………. and have arranged to meet at the sales conference.

a)

associates

b)

officers

c)

customers

d)

delegates

109.

I’ve given the latest sales……………. to Mr Allen but he hasn’t had a chance to look at them yet.

a)

figures

b)

facts

c)

worksheets

d)

systems

110.

He lives in Holland so he must be…………

a)

Dutch

b)

American

c)

French

d)

Canadian

111.

She comes from the USA so I think she’s………

a)

American

b)

Dutch

c)

French

d)

Canadian

112.

He’s……….. a but he can’t speak any Swedish

a)

Swede

b)

Dutch

c)

French

d)

Canadian

113.

I became………..a citizen when I married a woman from Hungary.

a)

Hungarian

b)

Dutch

c)

French

d)

Canadian

114.

There is always a lot of………… to attend to on a Monday morning.

a)

correspondence

b)

letters

c)

communications

d)

information

115.

Please leave a message on the answer phone if you need to contact us…………… office hours.

a)

outside

b)

over

c)

through

d)

against

116.

The annual general meeting was………… in the conference centre.

a)

held

b)

sold

c)

bought

d)

run

117.

A well laid out letter always gives a good ……...

a)

impression

b)

effect

c)

reaction

d)

idea

118.

If you are …………. in attending, please let me know as soon as possible.

a)

interested

b)

pleased

c)

sure

d)

concerned

119.

You must…………. your application by the end of the week.

a)

submit

b)

subject

c)

subscribe

d)

subcontract

120.

Managers should …………. staff to maintain the no-smoking policy throughout the building.

a)

encourage

b)

suggest

c)

support

d)

support

121.

Mrs Perez is writing to ……... the arrangements she made with you.

a)

confirm

b)

confer

c)

confine

d)

conform

122.

I’ll put you ……… to the Sales Department

a)

through

b)

over

c)

in

d)

off

123.

Oh, dear. I think I’ve …………. the wrong number

a)

dialled

b)

done

c)

put

d)

dual

124.

I’m ………… Miss Johnson’s in a meeting.

a)

afraid

b)

concerned

c)

worried

d)

scared

125.

No. This is the Finance Department. I’ll check the………... number.

a)

extension

b)

extraction

c)

external

d)

exterior

126.

Find a phrase related to working conditions

a)

open-plan office

b)

tip

c)

fringe benefits

d)

salary