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Human Aspect of Management

Total questions: 25

Worksheet time: 11mins

Name
Class
Date
1.

______________is working together to achieve a goal.

a)

Competition

b)

Conflict

c)

Collaboration

2.

Effectiveness refers to the attainment of the organization's goals.

a)

TRUE

b)

FALSE

3.

What kind of management approach should be followed towards 'Y' category as per theory X and Y?

a)

Autocratic.

b)

Authoritarian.

c)

Participatory.

d)

Laissez Faire

4.
How can a leader influence an employee to work harder?
a)
Punishments
b)
Yell at them
c)
Offer rewards
5.
A good leader works with there employees and offers advice with difficult situations.
a)
True
b)
False
6.
Another name for leading is...
a)
Directing
b)
Leading
c)
Planning
d)
Controlling
7.

Supervisors and team leaders may both be considered first-line managers.

a)

TRUE

b)

FALSE

8.

______ is the process of choosing the most suitable candidate for the vacant position in the organisation.

a)

Recruitment

b)

Training

c)

Selection

d)

Performance Appraisal

9.

Which term refers to the process of verifying certain information provided by a job applicant?

a)

Background check

b)

Compensation

c)

Family support

d)

Performance appraisal

10.
Which one of the four below are not included in the four key methods of human behavioral studies?
a)
Training 
b)
Communication
c)
Leadership
d)
motivation
11.
What aspect of management bridges together the operational needs and human requirements of its employees?
a)
Financing
b)
Organizing
c)
Staffing
d)
Leading
12.

_________________can be defined as an ongoing, open, two-way communication which facilitates individuals to interact with one another for individual as well as organizational benefit.

a)

Interpersonal Communication

b)

Feedback

c)

Intrapersonal Communication

13.

Many employees are motivated by rewards and incentives to comply with orders given by a superior. This motivation is an example of;

a)

Coercive Power

b)

Reward Power

c)

Referent Power

d)

Expert Power

14.

Bribery,Refusal to be transferred,Borrowing money from other employees and Conflict of Interest are forms of:

a)

Counselling

b)

Misconduct

c)

Discipline

15.

This is the probability of one’s health being harmed by a hazard that can cause injury, disease, or death.

a)

risk

b)

risk assessment

c)

risk management

16.

What are the 5 things everyone needs in the workplace according to Maslow's hierarchy of needs?

a)

Physiological

b)

Safety

c)

Belonging/Love

d)

Self-Esteem & Sell-Actualization

e)

All the above

17.

Deciding who will be assigned to which job is a part of the leading function of management.

a)

TRUE

b)

FALSE

18.

Efficiency is described as "doing things right."

a)

TRUE

b)

FALSE

19.

Technical skills become less important as a manager moves into higher levels of management.

a)

TRUE

b)

FALSE

20.

Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.

a)

TRUE

b)

FALSE

21.

Leading involves motivating employees, directing the activities of others and selecting the most effective communication channel.

a)

TRUE

b)

FALSE

22.

Feeling a sense of purpose in your work often stems from _____.

a)

Earned rewards, a great personality, and an understanding boss

b)

Personality, a great boss, and kind colleagues

c)

High autonomy, a strong boss, and great compensation

d)

A good job fit, positive work relationships, solid recognition and rewards, and connecting to the outcomes.

23.

What is an effective way to establish your authority?

a)

Quickly call out bad behavior, model the way, and monitor closely.

b)

Start small resist input from the team, and carefully follow their progress.

c)

Write up the first infraction you see and discuss it with the team.

d)

Start small, co-opt employees, and provide autonomy.

24.

Being fair means you treat people the same by creating a positive and transparent workplace, but you also treat them differently based on ___.

a)

their performance and the opportunities that exist in the group

b)

their performance and their needs

c)

their performance relative to the stated work standards

d)

work standards and your budget

25.

The most important part of diversity is creating a diversity ___.

a)

of ideas

b)

none of these answers

c)

accountability statement

d)

long-term goal