WorksheetsCinch HS Winback
Total questions: 21
Worksheet time: 12mins
When calling FL Customer we must mandatory offer?
Premier Upgrade Plan add onn
Built inn Systems Plan only
Complete plan only
Pool and Spa Add onn
[Mr. /Ms. Last Name], your [Product Name] welcome kit should arrive (a) . It will include your service plan agreement, contract number
When talking about PTC, which states do we need to use during the greeting?
OR, IL, MD, KY and SD
SD, SC, NC and KY
OR, IL, KY and SD
OR, KY, NY and IL
When offering the US$100.00 Offer does it applies for
Complete Home, Built inn Systems and Appliances Plan
Built inn Systems
Appliances
None of the anwers are correct
When talking about Non Rebuttals states, which states are consider on that rule?
NB, Ne, AK And ID
SC, PI, TX And MA
NC, NY, IA And OR
NC, SC, AK And ID
When talking about rebuttals, how many rebuttals on a same objection can we use?
as many as I can
As many as the customer lets
None and leave the customer go
Two maximun and then let the customer go
And remember, you can cancel at any time for any reason, if you already placed a claim, (a) of the annual premium or the amount of the claim, whichever is less. that's our guarantee.
CINCH HS Used to be Cross country Home Services
True
False
Complete Home plan Contains Coverage for:
5 Garage Dor Opener
2 Refrigerators w/ice maker
Unlimited Sump Pumps
1 Dorbell
5 Heating system
Unlimited Garbage Disposals
5 Celing Fans
2 Central Vacuums
Unlimited Dishwasher Built inn
1 Instant Hot/Cold Water Dispenser
5 Smoke Detectors
Unlimited Air Conditioner Systems
We're going to leave a Voice mail message when answer machine response
ONLY
at the 4th and 6th
ONLY
at the 4th & 7th
ONLY
at the 4th and 9th
None of the answers are correct
Who's the one that made 6 sales in a day since Benjamin became TL?
Sagastume
Rene
Javier
Cañenguez
The first agent that made a Hat trick on a single call at Cicnh WB?
Javier
Rene
Daniel
Nely
Cinch Home Services plans covers for normal wear and tare repairs and replacements
True
False
Who's the agent who's always asking for EA?
Alejandro
Eduardo
Aristides
Alexander
Who's the agent, who likes the most for Rock and Roll?
Livan
Said
Rene
Abi
Who's the agent with best record on QA for a month?
Alejandro
Ahuath
Livan
Salvador
When customer doesn't grant PTR we can continue with the call
True
False
The Up to US$500.00 Home Insurance Reimbursment works every time the customer submits a claim with his/her insurance company
TRUE
FALSE
Which states we should omit for all products?
MA,IA,AK,HI
MA,AK,NE, RI
RI, WA,KY,IL
None is correct
When covering a repair/replacement, we also cover the costo of the dismantle/removal of the deffective equipment?
TRUE
FALSE
Which is the best team ever?
CINCH RNWLS
CINCH CHAT
CICNH WB
CINCH WB AND CHAT
