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Communication and its characteristics

Total questions: 60

Worksheet time: 32mins

Name
Class
Date
1.

It is a communication between individuals in a personal relationship which builds through time and involves their thoughts and feelings to a certain level.

a)

Intrapersonal communication

b)

Public communication

c)

Interpersonal communucation

d)

Small group communication

2.

Being informed through the television or newspaper is an example of what type of communication?

a)

Online or machine-assisted communication

b)

Mass communication

c)

Public communication

d)

Small group communication

3.

The process of exchanging thoughts and messages between two or more people is the definition of...

a)

Eye Contact

b)

Communication

c)

Conflict

d)

Communion

4.

T or F: Communication rarely goes wrong or is misunderstood.

a)

True

b)

False

5.

What a person wears (clothes) is categorized under which type of communication?

a)

Verbal

b)

Non-Verbal

6.

What a person texts is categorized under which type of communication?

a)

Verbal

b)

Non-Verbal

7.
The audience perceives 60% of the meaning of a presentation from _______________________ cues. 
a)
non-verbal
b)
written
c)
audio
d)
verbal
8.
The following are all examples of _______________________ cues: gestures, eye contact, posture, facial expressions, and physical appearance. 
a)
verbal
b)
environmental
c)
physical
d)
non-verbal
9.
Of the following which is not a nonverbal communication?
a)
Eye contact
b)
Arms Crossed
c)

E Mail

d)
Nail biting
10.
Not using any spoken or written language to communicate with another person 
a)
Non-verbal communication
b)
Verbal communication 
c)
Listening 
d)
Telepathetic 
11.
Communication is always a ___ way process.
a)
one
b)
two
c)
three
d)
four
12.
Effective listening involves:
a)
only hearing the message
b)
hearing and interpreting the message
c)
hearing and interpreting the message and focusing on body language
d)
interpreting the message and focusing on body language
13.
_______________ occurs when the receiver receives the message, interprets the message, and responds to the message.
a)
interference
b)
anger
c)
feedback
d)
joy
14.
The success of any communication begins with the ____.
a)
message
b)
method
c)
purpose
d)
sender
15.
Verbal and nonverbal responses to messages are called what?
a)
Message
b)
Feeback
c)
Communication
d)
Verbal
16.
The _______ are ideas or information being communicated
a)
Nonverbal
b)
Sender
c)
Messages
d)
Verbal
17.
Communication that uses words, either oral or written, is ____________
a)
Feedback
b)
Channel
c)
Sender
d)
Verbal
18.
______________ are the means used to send messages during communication
a)
Messages
b)
Channels
c)
Communication
d)
Nonverbals
19.
The sending and receiving of wordless messages is called _________
a)
Verbal
b)
Communication
c)
Nonverbal
d)
Texting
20.
Which of the following is an example of nonverbal communication?
a)
Thumbs Up
b)
Saying hello
c)
Calling your dog
21.
Which of the following is NOT an example of nonverbal communication? 
a)
Screaming a name
b)
Rolling eyes
c)
Clapping hands
d)
Smiling
22.

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning

a)

SENDER

b)

RECEIVER

c)

MESSAGE

d)

FEEDBACK

23.

________ is anything that interrupts or interferes with the delivery of intended communication?

a)

Noise

b)

Encoding

c)

Feedback

d)

Content

24.

The sender of a message is also called:

a)

The encoder

b)

The decoder

c)

The inceptor

d)

The receiver

25.
The location in which communication takes place. 
a)
Noise/Communication Barrier
b)
Feedback
c)
Context
d)
Channel
26.

Communication between 2 people is called:

a)

Interpersonal

b)

Intrapersonal

c)

Intereference

d)

Context

27.

Communication within oneself is called:

a)

Interpersonal

b)

Intrapersonal

c)

Group

d)

None of the above

28.
The medium (channel) in the communication process is ___________. 
a)
Person who responds to the communication 
b)
Person who started the communication 
c)
The location communication takes place
d)
The tool being used to communicate
29.

The process by which the sender organizes the ideas on his mind into message is called:

a)

Decoding

b)

Sending

c)

Encoding

d)

Receiving

30.

You deliver a speech about the importance of higher education to a group of high school students. What is the message?

a)

A. the high school students

b)

B. importance of higher education

c)

C. you

d)

D. your voice and language

31.

_____ implies eliminating wordiness

a)

Completeness

b)

Conciseness

c)

Correctness

32.

______ implies 'stepping into others' shoes'.

a)

Courtesy

b)

Consideration

c)

Correctness

33.

_______ implies there are no grammatical errors.

a)

Correctness

b)

Conciseness

c)

Concreteness

34.

_______ emphasizes on avoiding complex phrases and enhances the meaning of the message.

a)

Correctness

b)

Completeness

c)

Clarity

35.

Which is not a nature of communication?

a)

Communication is a process.

b)

Communication only involves speakers.

c)

Communication is systemic.

d)

Communication is symbolic.

36.

It is the reaction of the message.

a)

Noise

b)

Medium

c)

Receiver

d)

Feedback

37.

Interpret the meaning of a message

a)

Encode

b)

Decode

38.

What is communication?

a)

the transfer and understanding of meaning

b)

communication between two or more people

c)

all the patterns, network and system of communications within an organization

d)

talking to people

39.

Effective communication involves which of the following

a)

Effective listening

b)

Effective writing

c)

Effective reading

d)

Effective speaking

e)

All of the above

40.

Body language is not a form of communication.

a)

True

b)

False

41.
The loudness or softness of the speaker's voice
a)
rate
b)
pitch
c)
volume
d)
posture
42.
Communication achieved using facial expressions,eye contact, movements, and gestures
a)
body language
b)
eye contact
c)
tone
d)
rate
43.
Looking at the audience during a speech
a)
eye contact
b)
proxemics
c)
inflection
d)
tone
44.
Act of moving one's body parts, usually arms, hands, legs, as a means of expression
a)
gestures
b)
facial expressions
c)
vocal distractions
d)
fluency
45.
Communicating ideas and emotions non verbally by changing one's face.
a)
vocal variety
b)
gestures
c)
facial expressions
d)
eye contact
46.

Which model shows a one-way communication where the source of information does not know whether the message is understood or not?

a)

Interactive Model

b)

Linear Model

c)

Transactional Model

d)

A and B

47.

Which of the following is an example of a one-way communication?

a)

A church leader giving a homily to a crowd of people

b)

A teacher encouraging students to give their thoughts on a relevant issue

c)

Classmates talking about how to accomplish their assignments

d)

ALL of the above

48.

When is a communication considered failed?

a)

A negative feedback was given by the recipient of the message.

b)

Both sender and receiver stopped the conversation process.

c)

The persons involved fixed the problem that provoked in the process.

d)

The recipient did not decode the meaning of the message sent.

49.

which one is the importance of communication?

a)

Coordinating work activities

b)

Better decision making

c)

Acquiring knowledge into the organization and distributing it to employees

d)

All of the above

50.
What do we call drawings, graphics or signs used to express words or phrases (written language).
a)
Gestures
b)
Sounds
c)
Pictographs
d)
Symbols
51.

Select the most likely meaning of the following action: looks at watch.

a)

interested

b)

agreeing

c)

impatient

d)

patient

52.

What is one possible definition of proximity?

a)

texture

b)

space/distance

c)

absent/nonexistent

d)

opinion

53.

In David Berlo's S-M-C-R Model of Communication, S-M-C-R stands for

a)

Source-Message-Communication-Record

b)

Source-Message-Channel-Record

c)

Sender-Message-Channel-Receiver

d)

Source-Message-Channel-Receiver

54.

Communicating through TOUCH is called

a)

Artefacts

b)

Proxemics

c)

Haptics

d)

Body Language

55.

A congenial environment helps in communication, it includes color, ventilation, lighting, furniture of the working place; this is termed as:

a)

Chronemics

b)

Artefacts

c)

Posture

d)

Haptics

56.

Message should have a logical sequence and flow; this explains which principle of effective communication?

a)

Clarity

b)

Control

c)

Coherence

d)

Consideration

57.

Lengthy messages lead to confusion, hence the message should be::

a)

Courteous

b)

Concise

c)

Correct

d)

Oral

58.

Effective Communication is the __________ of a successful organisation.

a)

Brain

b)

Heart

c)

Life-Blood

d)

Arms

59.

__________ defines communication as "Communication is a process of passing information and understanding from one person to another."

a)

F.G. Meyer

b)

Keith Davis

c)

C.G. Brown

d)

Louis A Allen

60.

This picture is an example of ________ communication.

a)

Verbal

b)

Non Verbal

c)

Oral

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