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Email Etiquette

Total questions: 14

Worksheet time: 5mins

Name
Class
Date
1.

Choose the best way to rewrite this email: Did I miss anything?

a)

Did I miss anything important?

b)

What did I miss?

c)

What did I miss during 2nd block on January 19th?

d)

Ms. Horgan, what did I miss?

2.

How long should you wait for a response after sending a professional email?

a)

24 hours

b)

2 business days

c)

1 hour

d)

Send an email every day until you receive a response

3.

What's the BEST way to rewrite this email?

Dear Ms. Lopez,

You didn't enter my grade yet. Can you do it?

Sincerely,

Sally Student

a)

Dear Ms. Lopez,

My grade is not updated yet. Can you update it?

Sincerely,

Sally Student

b)

Dear Ms. Lopez,

My grade is not updated yet. I am getting in trouble at home. Can you fix it?

Sincerely,

Sally Student

c)

Dear Ms. Lopez,

My grade is not updated yet. When possible, can my grade be updated? Thank you for your time.

Sincerely,

Sally Student

4.

Which of the following is a good example of a subject line?

a)

Sally Student

b)

Sally Student, 3rd block, absence

c)

HI!

d)

I have a question.

5.

Which choice is an appropriate greeting?

a)

HI!

b)

What's up?

c)

How are you?

d)

Good morning,

6.

Select ALL that apply: Which of the following is an appropriate closing for a professional email?

a)

Warm regards,

b)

Respectfully,

c)

Bye.

d)

Sincerely,

7.

What should be included in the signature line of an email?

a)

First name

b)

My nickname

c)

First and last name and contact information

8.

Select all that apply: What is not appropriate to include in a professional email?

a)

Emojis

b)

A greeting/ salutation

c)

?!?!?!!?!

d)

Words in ALL CAPS

9.

What is the best way to ask for extra time on an assignment?

a)

I was wondering if I could have extra time to complete this assignment.

b)

I was wondering if I could get extra time.

c)

May I please have extra time?

d)

Could I get more time?

10.

Which of the following is an example of an email that is concise and to-the-point?

a)

I would like to turn in my essay on Tuesday because I will be absent on Monday.

b)

My aunt and uncle came over for dinner so I didn't have time to do homework.

c)

I had a basketball game last night at Salem. I got home late. Can I have extra time?

d)

I need help! I cried for an hour last night. I'm so frustrated. Can I have extra time?

11.

What does BCC mean?

a)

Bring colored copies

b)

Bring cool clothes

c)

Blink carbon copy

d)

Blind carbon copy

12.

If you want to include many people on an email and you want everyone to see who is included, which icon would you click?

a)

BCC

b)

CC

c)

Signature line

d)

Subject line

13.

TRUE or FALSE: Email is forever, so I should be careful what I write and send through email.

a)

FALSE

b)

TRUE

14.

TRUE or FALSE: I should skip lines between each paragraph of an email.

a)

TRUE

b)

FALSE