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Organisational Design & Org Structures (Tall/Flat)

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is meant by Job Design?

a)

The process of determining what a job comprises, how it is carried out & how it relates to other jobs

b)

The process of creating a list of qualities required for a new job role

c)

A diagram detailing the design of a specific job role

d)

How a firm delegates tasks to others in the organisation

2.

Which one of the following is NOT an example of human resources data?

a)

Labour productivity

b)

Employees costs as a percentage of turnover

c)

The rate of inflation

d)

Retention Rates

3.

Which of the following is NOT an organisational influence on Job Design

a)

Ergonomics

b)

Quality Standards

c)

The way work is organised, e.g. remote/home working

d)

Employees' Health

4.

Which of the following IS an example an influence on job design that is employee related

a)

Speed and timeliness of tasks

b)

Technological developments

c)

Social changes i.e. expectation of 24/7 service availability

d)

Their skills and capabilities

5.

A firm employs a total of 6,300 workers, 2,700 of whom have been with the firm for more than one year. Calculate the retention rate.

a)

45 units

b)

42.86%

c)

58.14%

d)

33.45 units

6.

If sales turnover in a firm is £1,800,000 per annum and the firm employs 15 workers at a cost of £12,000 per worker per annum, what are the employee costs as a percentage of turnover?

a)

10%

b)

12.5%

c)

8%

d)

90%

7.

Which organisational structure is likely to have the highest wage bill?

a)

Tall

b)

Flat

8.

Which of these is most likely to result in improved labour productivity at a pizza factory?

a)

A reduction in the training budget

b)

greater investment in automation

c)

more quality control inspections

d)

allowing customers to personalise their pizzas

9.

Which statement below about labour turnover is true? Labour turnover....

a)

has to calculated on an annual basis

b)

has no effect on business costs

c)

cannot be affected by changes in pay

d)

can help measure morale and motivation

10.

The Key features of a tall structure include....

a)

narrow span of control and many levels in the hierarchy

b)

narrow span of control and few levels in the hierarchy

c)

wide span of control and few levels in the hierarchy

d)

wide span of control and many levels in the hierarch