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2º SMR: Units 7 - 8 REVIEW

Total questions: 20

Worksheet time: 18mins

Name
Class
Date
1.

If you have an order inquiry, you should go to...

a)

Curstomer Service

b)

IT Maintenance Department

c)

Sales and Marketing Department

d)

Accounts and Marketing Department

2.

An ENQUIRY is...

a)

A request for information

b)

The estimated cost for a job service

c)

A complaint

d)

A big problem

3.

"We've received our order of 30 headsets, but 5 are not working" - Which department could help?

a)

None. We just throw them away.

b)

IT Maintenance Dep.

c)

Accounts Dep.

d)

Customer Relations Dep.

4.

How much do you ________ for technical support?

a)

COST

b)

CHARGE

c)

PAY

d)

DO

5.

"Presentar una queja" in ENGLISH:

a)

Cry

b)

Do a complaint

c)

Lodge a complaint

d)

Give a complaint

6.

Try to draw a HEADSET

7.

In English, adjectives ending in -ing describe the thing that causes the feeling. Provide TWO examples:

4 lines
8.

How do you say in English the following sentence: "Disculpa por las molestias causadas"?

a)

I apologise for the inconvenience.

b)

I apologize for the inconvenience.

c)

Sorry for the molesties caused.

d)

Sorry not sorry.

9.

I don't know what to do. What do yo (a)   ?

10.

This part (a)   where it's supposed to.

11.

We can meet up at 7:30pm if that's __________for you.

a)

Works

b)

Available

c)

Worse

d)

Convenient

12.

What a *******! They only gave us a simple apple as __________.

a)

Light refresh.

b)

Snack.

c)

Light refreshments.

d)

a gift.

13.

Draw a couple of SPEAKERS:

14.

What time is it?

a)

Quarter to six.

b)

Quarter past seven.

c)

Half past six.

d)

Quarter to seven.

15.

What time is it?

a)

It's twelve fifteen.

b)

It's quarter past twelve.

c)

It's quarter to one.

d)

It's quarter past one.

16.

I can't make the web designers' meeting on Tuesday. Can we (a)   the meeting, please?

17.

What's a proper translation for "SHARP"?

a)

Agudo

b)

En punto

c)

Afilado

d)

Listo

18.

How can you translate the word "CITA" into English?

a)

Date

b)

Cite

c)

Appointment

d)

Quote

19.

Translate this sentence into English: "El miércoles estoy muy ocupado, ¿podemos cambiar la fecha?"

4 lines
20.

Translate this sentence into Spanish: "I'm held up in a traffic jam and I'm running late"

4 lines