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Understanding Email, Contacts and Calendaring

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is an example of a domain category?

a)

.com

b)

.edu

c)

.org

d)

All of the above

2.

What is an example of an email program?

a)

Google

b)

Gmail

c)

Bing

d)

All of the above

3.

You were copied in on an email, however the CEO received a copy without you knowing. The copy you don't know about is known as a _____?

a)

Recipient

b)

CC

c)

BCC

d)

All of the above

4.

The department supervisor sent an email to the team in the department and it requires a reply from everyone on the team. Which option would be appropriate?

a)

Reply

b)

Reply to all

c)

Forward

d)

All of the above

5.

How can you keep your inbox organized?

a)

Create labels/folders

b)

Delete all messages

c)

Star important messages

d)

All of the above

6.

If you're on vacation, how would persons sending an email know?

a)

You will tell them so

b)

Email from auto reply

c)

They will hear it on your voice mail

d)

All of the above

7.

How will your colleague receive the report you completed in MS Excel via email?

a)

CC the report

b)

Forward the report

c)

Send the report as an attachment

d)

All of the above

8.

Junk mail is considered as_____?

a)

Trash

b)

Spam

c)

Incoming emails

d)

All of the above

9.

Where does deleted message go?

a)

Trash

b)

Spam

c)

Inbox

d)

All of the above

10.

The best way to record a person's phone number and email is to______?

a)

Create a contact

b)

Write it on a post it

c)

Make a note

d)

All of the above