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lesson 10

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

How do you rate today's lesson?

a)
b)
c)
2.

The absence of a hygiene factor will

a)

motivate employees to do their best

b)

bring about job satisfaction

c)

result in job dis-satisfaction

d)

leave the worker neither satisfied nor dis-satisfied

3.

Which of the following is NOT a need as identified by Maslow?

a)

Esteem

b)

Social

c)

Hygiene

d)

Self-actualisation

4.

what is a trade union?

a)

(a) It is an organisation

b)

(b) A group of workers

c)

(c) Trade unions are independent organisations that represent workers to their employers

d)

(d) To register a trade union, you must apply to the Registrar of labour Relations

5.

The term collective bargaining refers to:

a)

actions aim to force employers to meet the demands of workers

b)

measures taken by the workforce to put pressure on the employees

c)

negotiations between representative of workers and employers

d)

industrial action in which workers refuse to work

6.

The purpose of the trade union is to represent workers' interests.

a)

True

b)

False

7.

Mediation is the use of a third party in industrial disputes to encourage both employer and union to discuss an acceptable solution.

a)

True

b)

False

8.

Arbitration refers to using an independent third party to resolve an industrial dispute.

a)

True

b)

False

9.

A form of industrial action in which workers keep working but at a minimum pace demanded by their contract of employment is called

a)

work-to-rule

b)

go-slow

c)

picketing

10.

Sales representatives use IS(Information System) to

a)

advertise products

b)

Communicate with customers

c)

analyses sales trends

d)

All of the above

11.
Transaction Processing Systems are used to record business meetings.  
a)
True
b)
False
12.
Automatic Teller Machines (ATMs) are good examples of online Transaction   Processing Systems.
a)
True
b)
False
13.

What is NOT a tool of Information Management

a)

Information Audit

b)

Information Mapping

c)

Communication Audit

d)

Manual Audit

14.

Which of the following are advantages of opening a new business?

a)

The owner has full control over business decisions like location, branding and signage, employees

b)

There is little if any historical data regarding finances

c)

The market for the business is already established

d)

The owner can enter a new niche market

15.

All of the following are part of the conceptualization function EXCEPT:

a)

Developing a business idea

b)

Understanding how the business will deliver what consumers want

c)

Researching all aspects of the business idea

d)

Evaluating business performance

16.

Which of the following are reasons for starting a business?

a)

The desire for financial independence

b)

Self-fulfillment

c)

Self-actualization

d)

To increase your income

e)

All of the above

17.

Ashley is the owner of her bakery. She is the person that bears all risks and combines the factors of production efficiently and effectively with hopes of making a profit. She is a/an

a)

manager

b)

supervisor

c)

counsellor

d)

entrepreneur

18.

Atomic research firm ‘GammaTech’ thinks they figured out fusion power. Setting up a test lab won’t be cheap, though. They petition the government, because they know there is some national budget for this kind of research. The government agrees and sends them $ 2M, without any expectation to get it back.


This is an example of:

a)

Grants

b)

Business Angel

c)

Venture Capital

d)

Loan Capital

19.

The owner of Jack’s Furniture Workshop, a one man company, manages to get a massive order to fit out a secondary school in Michigan. He puts $10.000 of his savings into the company so he can buy the needed raw materials, fully expecting to earn it back quickly.


This is an example of:

a)

Subsidies

b)

Trade Credit

c)

Personal Funds

d)

Share Capital

20.

Jack has a fabulous idea for an app.

A friend of his, who is also in the app business, gives him the phone number of Jakanda Operations.

Jakanda Operations is founded by a group of industry professionals who pooled their funds to invest in app concepts. He shows them the app and they decide Jakanda will participate in the development in return for 40% of the shares and an additional 20% of any profits. Jack agrees, and gets the money needed to develop the app.


This is an example of:

a)

Retained Profits

b)

Personal Funds

c)

Debt Factoring

d)

Venture Capital

21.

What does S stand for in SWOT?

a)

small

b)

strong

c)

strengths

d)

slow

22.

A new competitor (a business selling similar products) has opened nearby

a)

strengths

b)

weakness

c)

opportunity

d)

threat

23.

Press/media coverage of your company.

a)

Strength

b)

Weakness

c)

Opportunity

d)

Threat