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Managing Conflict Summative

Total questions: 20

Worksheet time: 39mins

Name
Class
Date
1.

What is the first step in problem-solving?

a)

Assess if the problem is solved.

b)

Identify the problem

2.

Your class is reviewing the homework and your teacher called on you for an answer, but you forgot to do the assignment. What should you do?

a)

Look at your classmate's paper for the answer.

b)

Admit that you forgot to do your homework.

3.

You found out a friend lied to you. Your feelings are hurt. What should you do?

a)

Stop talking to your friend and hang out with a new friend.

b)

Explain to your friend how they hurt your feelings and hope they apologize.

4.

You notice your friend's shoulders are slumped, they are looking at the ground and frowning. What could you say to them?

a)

" You look upset. Is something wrong?"

b)

"What's wrong with you anyway?"

5.

A friend invited you to hang out at the mall this weekend, but you already made plans with another friend. What should you do?

a)

See if your other friend is interested in going to the mall too.

b)

Cancel plans with your other friend and go to the mall.

6.

Which is a benefit of conflict?

a)

Stress is elevated

b)

Differences are settled

c)

Fights break out

7.

When speaking to someone about a conflict...

a)

Use profanity

b)

Use "You" statements and speak in a public location

c)

Use "I" statements and speak in a private location

8.
Which of the following is one of the most effective anger management techniques?
a)
Think before you speak
b)
Get some exercise
c)
Respond rather than react
d)
Use humor
9.
Learning better ways to communicate is a useful technique for anger management.
a)
True
b)
False
10.
Which of the following is not a tip for active listening?
a)
sending signals
b)
asking questions
c)
feedback
d)
interrupting
11.

List things you can do to get along better with friends or family:

a)

Be friendly

b)

Be kind

c)

Control your temper

d)

Talk out problems

e)

Apologize

12.

When you've hurt someone's feeling, what's the best thing you can do to make it better?

a)

blame other people

b)

apologize

c)

say you're sorry

d)

insult them

13.

People are more likely to listen to your opinions if you:

a)

scream wildly

b)

slam doors

c)

talk calmly

d)

leave nasty notes

14.
Saying bad things about people behind their backs is known as _______.
a)
a. prejudice
b)
b. tolerance
c)
c. information
d)
d. gossip
15.
Ways to deal with and overcome problems
a)
Time management
b)
Health
c)
Lifestyle factors
d)
Stress management skills
16.
Using your time wisely
a)
Stress management
b)
Wellness
c)
Prioritizing
d)
Time management
17.

What kind of response to a stressor occurs when your mind goes blank when a teacher asks you a question?

a)

Fear

b)

Freeze

c)

Flight

d)

Fright

18.

Use Mindful Listening to select the correct sound.

a)

Dripping Water

b)

Waterfall

c)

Rain

19.

A strong feeling of annoyance, displeasure, or hostility

a)

Frustration

b)

Calm

c)

Anger

20.

Which of these cars are in fortnite

a)
b)
c)
d)