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ECOM-U3

Total questions: 16

Worksheet time: 9mins

Name
Class
Date
1.

................the marketing, buying and selling of products and services on the Internet

a)

e-business

b)

e-commerce

c)

e-marketing

2.

An e-commerce (a)   can be between enterprises, households, individuals, governments and other public or private organizations.

3.

- reducing management costs

- developing business relations

- providing a unique customer experience.

- increasing the number of loyal customers

- boosting the efficiency of services

- developing relevant target

- making responsive ecommerce website

- increasing sales

a)

Goals of e-marketing and sales

b)

Goals of e-business

c)

Goals of e-commerce

4.

...................allows only a limited number of authorised people to connect

a)

extranet

b)

intranet

c)

Internet

5.

...................a part of an Intranet that is accessible from the outside organization over the Internet

a)

extranet

b)

intranet

c)

Internet

6.

...... ...... ...... .....means a business have both an electronic as well as physical existence.

(a)  

7.

ICT stands for.............. ............ ............... .................

(a)  

8.

...............is a central computer that controls and provides information to other computers in a network

a)

server

b)

computer

c)

center

9.

....................means the information issued within a business.

a)

external business information

b)

international business information

c)

internal business information

10.

(a)   rules are the rules by which an organization buys the products or services it needs from other organizations

11.

.............means an arrangement in which a manufacturer sends products directly to buyers at the request of businesses who advertise and sell the products but do not stock them.

a)

Online shopping

b)

Drop shipping

c)

Online shipping

12.

Customer (a)   is the fact of a customer buying products or services from the same company over a long period of time

13.

.......................means “connecting critical business systems directly to critical constituencies – customers, vendors, and suppliers via the Internet, Extranets, and Intranets.”

a)

e-business

b)

e-commerce

14.

(a)   isolate the internal company network from other networks, limiting illegal access to the company's internal data or the leakage of the company’s important information.

15.

In e-business, three major processes are enhanced:

-....................

-.....................

-............................

a)

-Production processes

-Customer-focused processes

-Internal management processes

b)

-Production processes

-Customer-focused processes

-External management processes

c)

-Production processes

-Supplier-focused processes

-Internal management processes

16.

There are (a)   types of e-business