WorksheetsTypes of Hospitality
Total questions: 33
Worksheet time: 16mins
Seated service means?
Customers sit in and eat their food
customers sit at the counter on stools and are served their food. Used in places like sushi bars
Customers order from a menu and it is brought to the table
Customers order online and go and collect their delivery
Examples of non-commercial establishments are?
Schools, prisons and hospitals
Schools and starbucks
Schools, Peri-peri and KFC
Schools, McDonalds and Burger King
Contract caterers are?
They provide a service but you must sign a contract
A catering company that is hired by a company or organisation to provide catering services every day or on a very regular basis.
A company who provide outdoor catering only
A company who supply food to your home
Advantages of buffet service are?
Wide variety of food
Quick service
Can help yourself to different types of food
Food can go cold and be sat for a long time
Disadvantages of home delivery services are?
Can take a long time to arrive
Is convenient
Food can be cold on arrival
You do not see food being made or area
Which type of hotel does this picture refer to?
Resort
City
Guest House
Villa
Which of the following provides accommodation for long term guests?
residential hotel
casino hotel
resort hotel
airport hotel
What is a commercial hotel?
Primarily serve tourists and people traveling on business trips
Long term lodging that usually offers kitchen amenities
Located in vacation and tourist areas and feature recreational activities, extensive food & beverage options, valet, and room service
Which describes an Airport Hotel?
Industry owned apartments that are located in resort areas in which guests typically stay for 1-2 weeks every year
Located at an airport, close to major travel centers, business clientele, airline passengers, and airline personnel
Meeting facilities and rooms to house meetings and participants which provides large and flexible facilities to suit guest needs
Which describes an All-Suite Hotel?
Located in vacation and tourist areas and feature recreational activities, extensive food & beverage options, valet, and room service
Gambling facilities that attract guests by promoting gambling and headliner entertainment
Larger rooms with living room, kitchenette and bedroom; for a guest looking for a "homelike" stay.
What is an Extended Stay Hotel?
Long term lodging that usually offers kitchen and laundromat amenities
Primarily serve tourists and people traveling on business trips
Long term or permanent accommodations with apartment style sleeping rooms for fixed periods of time with food, meals, or kitchen, and maid service
Which describes a Resort Hotel?
Long term lodging that usually offers kitchen amenities
Family homes in which the host lives on the property which offer only lodging and breakfast services
Located in vacation and tourist areas and feature recreational activities, extensive food & beverage options and spa facilities
What is a Bed and Breakfast Hotel?
Family homes in which the host lives on the property which offer only lodging and breakfast services
Gambling facilities that attract guests by promoting gambling and headliner entertainment
National, regional, and international associations, RV parks, campgrounds, mobile home parks, rental space of overnight accommodations for 6+ months, and cruise ships
Which describes a Conference/Convention Centers?
Long term lodging that usually offers kitchen amenities
Located at an airport, close to major travel centers, business clientele, airline passengers, and airline personnel
Meeting facilities and rooms to house meetings and participants which provides large and flexible facilities to suit guest needs
What type of accommodation is ideal for a group of friends who are excited to visit the spa, concerts, restaurants, and wellness center all at the same place.
Cabin
Hotel
Hostel
Resort
Convention, luxury, resort, extended-stay, and condo are all examples of what type of hotel?
specialty accommodation
limited-service
full-service
bed-and-breakfast
Accommodation is another word often used to mean a place to sleep.
True
False
Choose the one that matches to Youth hostels!
Backpackers
stylish
childcare
internal corridor
What is chalet?
dormitory
luxury room
wooden house
motel
What is true for the camping?
All the bathrooms are private there
It aimed at motorists.
It is furnished in a themed, stylished manner.
Many parks have pitches that have connections to water, drainage and perhaps a Tv aerial.
person in charge of cleaning the rooms of a hotel.
ordinance
waiter
maintenance
Housekeeper
action taken by the guest before arriving at the hotel.
room
tip
reservation
laundry
The brain of a hotel is?
the housekeepers department.
public areas
the laundry department
reception
What should you do if a guest approaches while you are filing paperwork?
Ask the guest to wait until you are available.
Ask a coworker to help the guest.
Stop filing and assist the guest.
Assist the guest after you have finished filing.
Any activity that people do for rest, relaxation, and enjoyment.
franchise
hospitality
recreation
independent business
Business that is not connected legally or by contract to any other business.
independent business
franchise
Business that has more than one establishment under the same name and the same ownership.
chain
independent business
A name, logo, tagline, or any combination of these that distinguishes a product from its competitors.
brand
host
The hospitality industry has a tremendous impact on the economy by ____.
allowing professional associations to organize and direct employees
creating complex options for businesses
encouraging employees to meet customer needs
providing jobs for millions of people
Which of the following words means the same as lodging and may be used to mean a place to sleep?
Accommodation
Bed-and-breakfast
Campground
Lodging industry
The primary factor for caterings are
Hygiene and sanitation
Cleanliness and safe work environment
Following safety regulations
Well menu planning
If careful consideration is given to certain small details and the people concerned take active participation
It will increase productivity of the business or catering
It will increase turnover and Improve profits.
Generally enhance the reputation of the caterer.
All of the above.
