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Cicnh Knowledge Quiz

Total questions: 22

Worksheet time: 11mins

Name
Class
Date
1.
a)

Moana

b)

The Lost City of Atlantis

c)

The Little Mermaid

d)

Alice in Wonderland

2.
a)

Mulan

b)

The Little Mermaid

c)

The Lost City of Atlantis

d)

Alice in Wonderland

3.

When customer ask for coverage questions what is best option?

a)

Check on T&Cs

b)

Tell the customer what they want to hear

c)

ask for time if requires, check T&Cs and or TL before providing info

d)

Avoid the question and have the customer addressed to a different topic

4.
a)

Horton Hears a Who

b)

Ghost Busters

c)

The Lorax

d)

Alice in Wonderland

5.
a)

The Lost City of Atlantis

b)

The Lion King

c)

The Lion the Witch and the Wardrobe

d)

The Jungle Book

6.
a)

The Incredibles

b)

Home Alone

c)

Meet the Robinsons

d)

The Bee Movie

7.

When talking about Premier Upgrade Plan

a)

Is mandatory to offer in FL state

b)

add up to US$1K more of coverage per claim, up to twice in a year

c)

it's added protection that pays for items usually not included with home warranties such as uncovered contractor fees, cleanup or disposal of equipment, duct/electrical/plumbing modifications, code upgrades

d)

all answers are correct

8.
a)

The Lion the Witch and the Wardrobe

b)

Aladdin

c)

The Hobbit

d)

Harry Potter

9.
a)

The Lorax

b)

The Grinch Who Stone Christmas

c)

Horton Hears a Who

d)

The Cat in the Hat

10.
a)

Pocahontas

b)

The Lost City of Atlantis

c)

The Bee Movie

d)

The Lion King

11.
a)

The Pizza Delivery Guy

b)

Honey I Shrunk the Kids

c)

Home Alone

d)

Harry and the Henderson

12.
a)

Toy Story 1

b)

Toy Story 2

c)

Toy Story 3

d)

Toy Story 4

13.
a)

Home Alone

b)

All in the Family

c)

Honey I Shrunk The Kids

d)

Meet the Robinsons

14.
a)

The Jungle Book

b)

The Lion King

c)

Mulan

d)

Aladdin

15.
a)

Chicken Little

b)

The Hamsters

c)

The Lorax

d)

Bolt

16.

Does Cinch Offers Complete HVAC Coverage?

a)

TRUE

b)

FALSE

17.
a)

Chicken Little

b)

E.T.

c)

Bolt

d)

Ghostbusters

18.
a)

Mulan

b)

The Jungle Book

c)

The Lion King

d)

Aladdin

19.

When talking about claims, Does one claim covers multiple items?

a)

True

b)

False

c)

Depends on the case

20.
a)

Meet the Robinsons

b)

Honey I Shrunk the Kids

c)

Horton Hears a Who

d)

The Bee Movie

21.
a)

Meet the Robinsons

b)

The Incredibles

c)

The Incredibles 2

d)

Honey I Shrunk the Kids

22.

What is the most common autofail in Wincback in January 2022

a)

Permission to Continue

b)

Permission to Record

c)

DNC process followed

d)

Non Sales Effort