If you get a _________ on items you charge, money will be subtracted from your balance.

As a consumer, or ________, you have the right to be satisfied with anything you purchase.

Try to settle complaints by phone or in person. If that doesn't work, ________.

An extended warranty __________ the term of the guarantee.

_______ give personal information to strangers who offer special deals by phone or Internet.

If your credit card is lost or stolen, notify your credit card company immediately. Otherwise you might have to pay for________.

Most consumer protection groups________.

Always say "no" to telemarketers who_____________.

Most "Free Trial" offers are made to ___________.

If you have bought the wrong size clothing or footwear, you are legally entitled to exchange for right size.

All consumers have rights when buying new goods/services from a business.

You buy an Xbox on sale, but when you get home it doesn’t work. Should you:

You buy a lamp but it stopped working after one use. You take it back to the shop and they say you have to return the lamp to the manufacturer yourself. Is this right?

A person who purchases or leases goods, services, or property primarily for personal, family, or household purposes is a(n)

Telephone sales people are formally known as _________.