We can't send a wall plug to SEKO regions

We can send charging cables to Seko regions.

What country is ZA?

What country offers £15.00 for a PHP?

What country offers €19.99 for PHP?

For Singapore orders - where does it ship?

What is the pull tag if the order will migrate to 3PL?

If the tracking of an order in EU has no update within 9 business days, we can consider it as LIT already

Scenario: Order Late Address Change With Pull Tag but no tracking.

Where can we edit the address?

Scenario: Order Cancelation.

Order without pull tag. Where can I cancel the order?

EU Order - Where does it ship?

Phone number is the most important information when sending a replacement.

Germany is part of EU so we can answer these tickets as well.

Cx is from Germany and reached out in English language.

Cx emailed us in Spanish language

Why do we say 3-12 business days is the delivery time frame for EU and UK?

Which is not part of EU?

If the tracking is not showing in Kustomer, what are you going to do first?

PHPs in Seko regions are taxless

R400 is the cost of PHPs in Singapore

SG$25 is the cost of PHP in Singapore

Ireland is part of EU but ships from UK

We need to manually add the 'Germany' tag for GErmany tickets

Best practice when the verifying address is Googling it.