WorksheetsFront Office
Total questions: 10
Worksheet time: 5mins
One of the client of the hotel has ended his stay and he called over the phone to prepare the bill. The cashier uses this equipment to calculate the guest’s bill. This equipment may also record the said transaction which receipts for the customer.
Telephone
Fax machine
Cash Register
Currency detector
There was a burglary incident that happened in a hotel. The manager asked for a help of an investigator. Which of the following equipment can help to gather the data and possible resolve the case?
Hyper cam or Surveillance Camera
Fax Machine
Cash Register
Credit Card Imprinter
A hotel establishment with good package of its front office reflects the image of the whole company itself, therefore, front office may be considered as.
Nucleus
Nerve Center
Reflections
Showcase window
This machine intended for calculating and recording sales transactions, and an attached drawer for storing cash. Produces a printed receipt.
A personnel in front office that balance the guest account, administer safe deposit system and prepare the bills at the time of checking out.
A business term which pertains to the client-facing part of the firm and includes roles which focus at working with the guest or clients.
Manager’s Office
Front Office
Cashier’s Office
Sale’s Office
This machine is use for communications and queries purposes. A very vital especially during emergency.
Used to record information about the daily activities in the venue as they relate to the front office
Errand card
Logbook
Guest Folio form
Complaints form
A small card with name, address and contact number of the owner. It is used to attached or hang it on the bag.
