WorksheetsPCM Final Test
Total questions: 26
Worksheet time: 3hrs 30mins
SPN + Product Number + Product Ref. Type = Material Number
True
False
What Tool / Transaction would you use to identify a MN?
CIB
ZCRQ / ZCRS
Z_10001J
ZCS_MAT
What are all the criteria needed for the 6 months in advance concept to work?
Shipping condition S6 - Cust. Req ETA
Order reason Parts for Contract
Shipping condition S4 - Scheduled delivery
Order reason Scheduled maintenance
Delivery date in 6 months or more
What is an essential condition required for the Advance ordering concept to work:
Item Category must be TAN/ZTA2
Incoterm must be CIP/CIF/DAP
Customer with Payment term W450
Customer/Installation under Contractual agreement
When using the 6 months in advance concept, Material availability and Delivery Creation will occur (a) before the Delivery date on the order.
Which are SAP Transactions related to CR:
ZCRS
MM03
MD04
ZCRS
ZCRQ
ZCS_MAT
ZCRS
CO09
MD04
MM03
ZCRS
CS03
ZCS_MAT
ZVA02
Choose the Order Reasons to be used with Internal Stakeholders:
Breakdown
Warranty
Internal Quotation
Scheduled Maintenance
Budgetary Purposes
Public Tender
Breakdown
Parts for Contract
Budgetary purposes
Parts for Contract
Parts for Projects
Internal Quotation
If FS team is buying parts to replace something they damaged to customer, what pricing principle would apply?
GLP - 16%
GLP (Comission 16)
Cost + 12%
GLP - 5%
When doing a Third Party Delivery what fee applies?
5% of Order Value
500 EUR
100 EUR
Ask your TL
If customer requests and offer for the Main engine of the IMO 9296456, What product number would you use?
SO-3572
None, out of GLS scope
FL55013
FL55013IS
Choose all the Work flow tasks that belong to PCM: (select all that apply)
T8
W3
L2
P1
N
D10
D11
C1
T4
P2
J7
T4
V3
W3
T12
If customer says "We will send by air with our forwarder" what Incoterm, Service Level and Shipping Condition should you use:
CIP
S3
04
FCA
S2
03
CIP
S5
03
FCA
S5
25
How many Delivery Groups should you use if you have 3 different availability dates in your Sales order?
3 Delivery groups
2 Delivery groups: 1 for items available now
and 1 for back order
Complete delivery (CDI)
Ask the customer
If you encounter the following message how would you proceed:
Hint (engine number: PAAE288077 - W26)
Replace 1410007 with 9140001
Add item 9140001 and keep 1410007
Include the Item note and wait for customer approval
Send to Tech ID
According to the image, when 3 dots appear and it shows a different MN it means that Old MN is still available for sale but it is marked obsolete once old stock is sold out.
True
False
What Sales scenario is this: ZTOR - Local Sales org. - Plant GLS1
TRANSFER
ICB
NC DOCKING
CS ORDER
What sales Scenario is this: ZTTR - ZGLS - GLS1
Transfer
ICB
NC Docking
A mistake
How do you process Quantiparts Transfer quotes:
ZTQT - NL27 - NL27 plant
ZTTR - NL27 - NL27 plant
ZTQT - ZGLS - NL27 plant
ZTTR - Local sales org - NL27 plant
If we have a complete quotation (no TECH ID's) in the following scenario: ZTTR - NL27, I must release it to the workflow
Yes
No
How do you proceed in this Case:
Order 123456789
CDI checked
Item 100 in stock
Item 200 in stock
Item 300 to be in stock by June 1st
Order shows all items for June 1st
Customer request item 100 as S1.
Contact PS to ask if item 100 can be in stock to dispatch it right now
Contact the customer and inform order will be available until June 1st
Remove CDI and check if item 100 is in stock and can be delivered
Tell the customer we will do all possible to delivery by April
When you have one MN with Long availability what Steps should be Followed:
Service level to S6
Change First date
Confirm in MD04/CO09 lead time
Include comment on AOOL
Contact PS via email
Include Expertise PS
Service level to S6
Contact PS
Check Stock MMBE
Include comment on AOOL
Include comment on AOOL
Contact PS Team via email
Escalate with TL
Change First date
Include comment in AOOL
Escalet with TL
Escalate with PS Manager
Service level S6
Where do you find the PS email:
Workflow
Ask PS expertise
MM03
MD04
Power Bi PS Contact List
What is the process to follow when you have an S1?
Check availability of the order. Remove delivery block. Create manual delivery. Fill out the S1 form in Teams. Call GD S1 team (optional but mandatory outside their working hours)
Check availability of the order. Remove delivery block. Wait until the delivery is created. Send an e-mail to GD. Call GD S1 team (optional but mandatory outside their working hours)
Check availability of the order. Fill out the S1 form in Teams. Call GD S1 team (optional but mandatory outside their working hours)
Check availability of the order. Remove delivery block. Create manual delivery. Fill out the S1 form in Teams. Call GD S1 team (optional but mandatory outside their working hours). Include Urgent parts email
What Tool you should use to follow up on Orders and Offers:
Microsoft excel spread sheet
AOOL / AOQL
Monitoring Tool
PCM Reference tool
If customer request Freight Cost to be informed, how do you proceed?
Ask someone from GD on MS Teams
Fill out Forms for GD Freight quote
Send an email to GD Control Tower
Tell Customer freight costs are only advise after Delivery is created
If you get an email from a customer in Philippines, to what Email address would you forward the request:
(a)
