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WorksheetsMGT 1003 FINAL review 1
Total questions: 25
Worksheet time: 30mins
Mintzberg said there were 10 roles of management and split them into groups. What are the 3 types of management styles?
generosity, hospitable, patient
Interpersonal, decisional, and informational
innovative, customer service, ethical
human, technical, conceptual
Taif, the manager of Soups Kitchen, often achieves goals for her restaurant, but she doesn't use resources to help her do it, like good marketing skills or the help of her employees. What is Taif showing?
low effectiveness/low efficiency
low effectiveness/high efficiency
high effectiveness/low efficiency
high effectiveness/ high efficiency
Since you are the manager of Silk and More, you should be able to exert influence over your employees, inspire, motivate and direct their activities. What is this process known as?
(a)
At HCT, the employees and students have beliefs, expectations, values and norms that are shared among all. This influences people to work together. What is this shared set called?
(a)
Adnoc is a strong company due to their organizational culture. Which of these is NOT a factor that influences their strength?
It is a big company worth a lot of money and has a lot of employees.
It was established in 1971.
Many people work at Adnoc for many years and retire from there.
They sell oil and gas resources.
Starbucks gives a lot of benefits to their employees, including paying for their college tuition. They want to help and serve their employees. Starbucks is an example of a ______.
leadership
Arab management model
servant leader
CEO
_____ leaders reward employees for their good performance and punish them for bad performance.
informal
transformational
situational
transactional
Write 3 differences between strong and weak organizational culture.
Which of the these do you need to create an innovative culture in the organization?
Freedom and idea time
Rules and policies
Advertising in social media
Hiring more employees
What are the 4 functions of management? (PLOC)
What is the difference between a leader and a manager? (Write the definition of both)
The management function (PLOC) that includes identifying and selecting the right goals and
how to achieve them is (a) .
You have just started working at Du and employees are telling you stories about previous people who have influenced them or the company. What is this showing?
Du has a weak organizational culture
There are many heroes at Du.
Du has a lot of history.
Du has a strong organizational culture.
After being in a pandemic (Covid-19) for more than 2 years, many companies have been largely affected. What are 4 challenges companies have faced during this time?
Which of the following describes the sentence: Doing the right things, or completing activities so that organizational goals are achieved.
effectiveness
efficiency
inefficiency
ineffectiveness
Ibn Khaldun said there were 13 perfecting details that made great managers. Which of these is NOT a perfecting detail?
generosity
deception
forgiveness
patience
You have followers who do not have the skills and experience, and are not willing to take responsibilities. Which leadership approach would you apply?
selling
participating
delegating
telling
What are three ways you can create a customer service organizational culture?
Salem is the CEO (top manager) of Emirates Airlines. According to the three most important skills needed by managers, what are the TWO most important skills needed by Salem?
technical and conceptual
conceptual and human skills
human and technical skills
conceptual and competition
Bashayer sends emails across her company to tell her employees about important decisions the top management has made. Which role (according to Mintzberg) is Bashayer using?
decisional
interpersonal
entrepreneurial
informational
As a senior manager, Maryam is always finding new ideas, creating something new, and making improvements in her company. Which role is Maryam using?
interpersonal
informational
decisional
entrepreneurial
Noora needs to gather all the resources needed to create her plan. This includes financial and physical resources. Noora is using this function of management (PLOC) (a) .
According to (a) , great leaders have 13 specific qualities that make them great.
What did Ibn Khaldun call the qualities of great leaders?
perfect leaders
perfecting details
great details
great leaders
Fatema prides herself on having a strong culture at her honey company. She only uses natural honey that she gets from her own local bees. Fatema also talks to her employees, listens to them, and asks for their advice and suggestions on problems. Which 2 types of culture is Fatema showing and what could she do to show the other one?
