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Practice Review Domain 7- Admin Procedures and Logistics

Total questions: 60

Worksheet time: 31mins

Name
Class
Date
1.

A document used to collect data about elements of a patient visit that can become part of a patient record or may be used for management purposes

a)

Invoice

b)

Accounts receivable ledger

c)

Encounter form

d)

Deductible

2.
Which is the best way to greet an established patient entering the office?
a)
"Hello"
b)
"Your name please"
c)
"Good afternoon, Mrs. Johnson"
d)
"You must be the 9:30 appointment"
3.
Which of the following is the purpose of an encounter form?
a)
To save time and improve accuracy in data entry
b)
To establish financial responsibility
c)
To update the status of a Workers' Compensation case
d)
To verify patient demographics
4.
Which of the following is is the party who is financially responsible for payment?
a)
Beneficiary
b)
Adjudicator
c)
Fiscal Agent
d)
Guarantor
5.
Prior to patient leaving the office, the CMAA asks patient to pay 10% of a $100 office visit. Which best describes this fee?
a)
Coinsurance
b)
Deductible
c)
Copayment
d)
Allowed Charge
6.
Which of the following types of referrals is used in an emergent situation?
a)
Routine
b)
Urgent
c)
Stat
d)
Soon as possible
7.
Which of the following prefixes means abnormal?
a)
Ad-
b)
Dia-
c)
Dys-
d)
Ab-
8.
all the pages of a patient's medical record must include which of the following information?
a)
insurance ID number
b)
patient address
c)
patient name
d)
soc security number
9.

The amount a patient must pay before insurance pays anything

a)

Co-insurance

b)

Deductible

c)

Co-payment

d)

Encounter

10.

Part of the office's accounting functions, to include recording, classifying, and summarizing financial transactions

a)

Subsidiary journal

b)

Cross-reference

c)

Deductible

d)

Bookkeeping

11.

Reference to corresponding information in a separate location

a)

Direct filing

b)

Bookkeeping

c)

Cross-reference

d)

Encounter form

12.

A document where transactions are summarized and later recorded in a general ledger

a)

Encounter form

b)

General ledger

c)

Subsidiary journal

d)

Cross-reference

13.

Document of bits of information that identify the person or provider enough information so that the person could be identified

a)

Invoice

b)

Individually identifiable information

c)

Accounts receivable ledger

d)

End-of-day summary

e)

Allowable amounts

14.

Document consisting of proof of posting sections, month-to-date accounts receivable proof, and year-to-date accounts receivable proof

a)

Invoice

b)

Individually identifiable information

c)

Accounts receivable ledger

d)

End-of-day summary

e)

Allowable amounts

15.

The limit that most insurance plans put on the amount that will be allowed for reimbursement for a service or procedure

a)

Invoice

b)

Individually identifiable information

c)

Accounts receivable ledger

d)

End-of-day summary

e)

Allowable amounts

16.

A document that provides detailed information about charges, payment, and remaining amounts owed to a provider

a)

Invoice

b)

Individually identifiable information

c)

Accounts receivable ledger

d)

End-of-day summary

e)

Allowable amounts

17.

A small amount of cash available for expenses such as postage, emergency supplies, and miscellaneous small items

a)

Petty cash fund

b)

Encounter forms

c)

Daily Journal

d)

Allowable amounts

18.

The model in which providers set the fees for procedures and services

a)

Disbursement

b)

Fee-for-service

c)

Cross-reference

d)

Coinsurance

19.

(Physician work + Malpractice expenses + Practice expenses) X conversion factors = fee schedule

a)

Calculation for RBRVS

b)

Encounter forms

c)

Subsidiary calculations

d)

Double entry system calculation

20.

The record of the funds that are distributed to specific expense accounts

a)

Day sheet

b)

Cross-reference

c)

Deductible

d)

Disbursement

21.

A request for payment

a)

Day sheet

b)

Statement

c)

Co-payment

d)

Disbursement

22.

A system that provides national uniform payments after adjustments across all practices throughout the country is called the Accounts receivable ledger

a)

True

b)

False

23.

A system that provides national uniform payments after adjustments across all practices throughout the country is called the Resource-based Relative Value Scale (RBRVS)

a)

True

b)

False

24.

A list of items contained within a package is called a Packing Slip

a)

True

b)

False

25.

A daily record of financial transactions and services rendered is known as a Day Sheet

a)

True

b)

False

26.

A system in which every entry to an account requires an opposite entry to a different account is known as the direct filing system

a)

True

b)

False

27.

A system in which every entry to an account requires an opposite entry to a different account is known as the double entry bookkeeping

a)

True

b)

False

28.

The system in which the only information needed for filing and retrieval is a patient's name is known as the Double-entry system

a)

True

b)

False

29.

The system in which the only information needed for filing and retrieval is a patient's name is known as the direct filing system

a)

True

b)

False

30.

A document that provides information about charges, payments, and remaining amounts owed to a provider

a)

Tickler file

b)

Packing slip

c)

Day sheet

d)

Accounts Receivable Ledger

31.

A daily record of financial transactions, including services rendered, charges and receipts. Every transaction must be recorded on the day sheet to show that the accounts have balanced for the day.

a)

What is the difference between a co-payment and co-insurance?

b)

What is a day sheet?

c)

What is the difference between and EHR and an EMR?

32.

The co-payment is a fee collected at the time of service. Coinsurance is the percentage of the health care costs the patient is responsible for after the deductible has been met

a)

What is the difference between a co-payment and co-insurance?

b)

What is a day sheet?

c)

What is the difference between and EHR and an EMR?

33.

The EHR is an electronic record of health related information that can be created, managed and reviewed by authorized providers and staff of more than one health care organization; The EMR is an electronic record of health information that is created, managed and reviewed by authorized providers and staff within a single health care organization

a)

What is the difference between a co-payment and co-insurance?

b)

What is a day sheet?

c)

What is the difference between and EHR and an EMR?

34.

Cross reference sheets are needed for numeric filing systems because the patient is not identified by name

a)

True

b)

False

35.

The allowable amount is not taken into account when determining how much the patient owes

a)

True

b)

False

36.

The allowable amount is addressed by either having the provider write it off of billing the patient for the difference between the provider's fee and what amount he or she is allowed to charge

a)

True

b)

False

37.

A form of cost-sharing that kicks in after the deductible has been met

a)

Disbursement

b)

Coinsurance

c)

Daily Journal

d)

Co-payment

38.

A document that describes items purchased or services rendered and shows the amount due

a)

Subsidiary journals

b)

Invoice

c)

Coinsurance

d)

Encounter form

39.

The properties that are owned by a business are known as liabilities

a)

True

b)

False

40.

The properties that are owned by a business are known as assets

a)

True

b)

False

41.

The equity of those to whom money is owed (creditors) are known as guarantors

a)

True

b)

False

42.

The equity of those to whom money is owed (creditors) are known as liabilities

a)

True

b)

False

43.

Generally medical practices use three basic filing systems: Alphabetic, Numeric and Subject

a)

True

b)

False

44.

The oldest, simplest and most commonly used system of filing

a)

Numeric by number

b)

Color-coding by color

c)

Alphabetic by name

d)

Subject by subject

45.

The alphabetic filing by name system is also know as the direct filing system because the only information needed for filing or retrieval is a patients name

a)

True

b)

False

46.

This type of filing allows for unlimited expansion without the need for periodic shifting of folders, or shelves; it also provides additional confidentiality to the patients chart

a)

Alphabetic by name

b)

Alphabetic Color Coding

c)

Numeric Filing

d)

Direct filing

47.

There is only one way to file patient charts numerically, and that is the consecutive numeric system

a)

True

b)

False

48.

Patients may be assigned consecutive numbers but the digits are separated into groups of two or threes, and they are then read Right to Left

a)

Consecutive numeric system

b)

Terminal digit system

c)

Middle digit filing system

49.

This system of filing begins with the middle digits, followed by the fist digit and then by the terminal digits

a)

Consecutive numeric system

b)

Terminal digit system

c)

Middle digit filing

50.

This type of filing is typically reserved for general correspondence; can be alphabetic or alphanumeric

a)

Alphabetic by name

b)

Numeric Color coding

c)

Subject filing

d)

Terminal digit system

51.

What is the most commonly used service for the delivery of mail?

a)

USPS

b)

UPS

c)

FedEx

d)

Amazon

52.

The USPS is a branch of the US Government

a)

True

b)

False

53.

Can be: sealed or unsealed, typed or handwritten, a letter, post card or business mail, weighing 13 ounces or less, price for use changes regularly

a)

First-class mail

b)

Priority mail

c)

Standard mail

d)

Registered mail

e)

Insured mail

54.

First-class mail that weighs more than 13 ounces is called

a)

First-class mail

b)

Priority mail

c)

Standard mail

d)

Registered mail

e)

Insured mail

55.

This mail includes advertising, promotional, directory, or editorial material - or any combination of such material

a)

First-class mail

b)

Priority mail

c)

Standard mail

d)

Registered mail

e)

Insured mail

56.

Mail that has insurance coverage against loss or damage

a)

Certified mail

b)

Registered mail

c)

Insured mail

57.

Mail of all classes protected by registering and requesting evidence of its delivery - receiver must sign for item and then a green receipt card is mailed back to the mailer to "prove" delivery

a)

Certified mail

b)

Registered mail

c)

Insured mail

58.

First class mail that also give the mail added protection by offering insurance, tracking and return receipt options

a)

Certified mail

b)

Registered mail

c)

Insured mail

59.

A provider bought a new piece of equipment for $2,000

The office put down $500 and has a balance of $1500

What part of the equation is the provider's assets?

a)

The $500 the office put down

b)

The $1500 the provider still owes

c)

The $2000 the provider paid for the new equipment

d)

None of these sums of money are considered assets

60.

What is involved in a terminal numbering system?

a)

Giving patients consecutive numbers as they join the practice

b)

Using a combination of a letter and a number

c)

Assigning colors to different numbers

d)

Assigning consecutive numbers to patients while separating the digits in the number into groups of twos or threes