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MARKETING YEAR 11

Total questions: 55

Worksheet time: 5hrs 35mins

Name
Class
Date
1.

what is a trade union?

a)

(a) It is an organisation

b)

(b) A group of workers

c)

(c) Trade unions are independent organisations that represent workers to their employers

d)

(d) To register a trade union, you must apply to the Registrar of labour Relations

2.

What are the roles and responsibilities of Trade union?

a)

(a) Is to ensure the welfare of its members such as safeguarding the interests of its members

b)

( b) Protecting the reliability of its trade.

c)

( c) achieving higher wages by securing economic benefits.

d)

(d) All of the above

3.
A trade union is an organisation that represents...
a)
The views and interest of workers
b)
a group of people working towards a common aim
c)
the aims of managers
d)
the goals of a business
4.

7. What is the main purpose of a trade union?D


a)

A. to achieve profit maximization.

b)

B to encourage free trade

c)

C. to promote private ownership of industry

d)

D to protect the interests of its members

5.

11. What is not a function of a trade union?

a)

A to arrange promotion for its members

b)

B to discuss members' working conditions

c)

C to negotiate members'wages

d)

D to represent members in dispute

6.

17. The main aim of a trade union is to

a)

A. Gain publicity for its members

b)

B. Improve pay and working conditions for its members

c)

C. Call its members out on strike action

d)

D, Cause disruptions to employers and the economy

7.

People who work in primary sector...

a)

get raw materials from nature

b)

elaborate products

c)

provide services

8.

Livestock farmers rise animals to...

a)

get food and materials

b)

get only milk, eggs and meat

c)

catch fish and shellfish

9.

Petroleum and coal are...

a)

underground raw materials

b)

surface raw materials

c)

coastal raw materials

10.

Leather, meat, wool and cotton are related to...

a)

arable farming

b)

livestock farming

c)

fishing

11.

these are activities in the primary sector

a)

Eggs, milk and meat

b)

Farming, livestock and silviculture.

c)

Farming, mining and manufacture products.

12.

1. A Product is a______

a)

something that is produced as the primary substance that will be sold or processed and then sold.

b)

something that is made during the production or manufacture of something else. It is a secondary product

13.

3. What is one Example of a product?

a)

Leather

b)

Milk

c)

Lotion

d)

Shampoo

14.

5.Match the Product to the animal/plant.

"Steak"

a)

Dairy Cows

b)

Beef Cows

c)

Wheat

d)

Pigs

e)

Cotton

15.

It refers to all individuals and organizations in a particular market who have some level of interest in buying a particular product or service.

a)

Potential Market

b)

Available Market

c)

Target Market

d)

Penetrated Market

16.

It refers to a group of potential customers to whom a company wants to sell its products and services.

a)

Potential Market

b)

Available Market

c)

Target Market

d)

Penetrated Market

17.

Which of the following would you NOT DESCRIBE as a need?

a)

Food

b)

Electricity

c)

Water

d)

Shelter

18.

What is the best explanation of needs and wants?

a)

Needs are what we need in order to survive while wants are things we just want.

b)

Needs are essential while wants are not.

c)

There are no difference. They are synonymous.

d)

Needs are what we need to function from a physiological perspective while wants are specific ways to fulfill our needs.

19.

What is the difference between ‘customer’ and ‘consumer’?

a)

There is no difference.

b)

Customers buy products while consumers use those products.

c)

Costumers buy products on behalf of consumers.

d)

None of the above

20.
Sorting customers by their physical and social characteristics is called ______ segmentation.
a)
behavioral
b)
statistical
c)
psychographic
d)
demographic
21.
A target market can be described as the 
a)
direction the market is headed
b)
group of customers the business seeks to attract
c)
way a business draws its customers
d)
sample of the market
22.
To buy a product, customers in a market must first
a)
be willing to buy the product
b)
locate the product in a store
c)
learn the product's features
d)
make sure the product is on sale
23.
Which of the following is most likely to provide a business with primary market research?
a)
A television show
b)
A customer survey
c)
A newspaper article
d)
An Australian Bureau of Statistics Publication
24.
What is VITAL to the market research process? 
a)
getting usable information 
b)
implementing the solution 
c)
figuring out what to eat for lunch
d)
making money
25.
In which market structure is there the LEAST competition?
a)
Monopoly
b)
Oligopoly
c)
Monopolistic Competition
d)
Perfect Competition
26.

Why do businesses use market research?

a)

To identify customer needs

b)

To sell goods and services

c)

To advertise

27.
Which is an example of an internal source of finance?
a)
Owners' Funds
b)
Hire Purchase
c)
Leasing
d)
Trade credit
28.
Which is an example of an external source of finance?
a)
Owners' Funds
b)
Sale of assets
c)
Retained profits
d)
Bank loan
29.

What is the best advantage of owners' funds?

a)

There will be little or no interest

b)

You can pay in smaller installments

c)

They take a long time to arrange

d)

You don't have to pay it back

30.

What is an advantage of a bank loan?

a)

There will be little or no interest

b)

You can pay in pre-planned instalments

c)

They are quick and easy to arrange

d)

You don't have to pay it back

31.

What is the most likely of a friends & family loan?

a)

There will be little or no interest

b)

You can pay in smaller installments

c)

They take a long time to arrange

d)

You don't have to pay it back

32.
What is a disadvantage of a friends and family loan?
a)
It means you have no savings
b)
It can lead to personal conflicts
c)
It can take a long time to arrange
d)
They can be recalled immediately
33.

Items that are brought from other countries and brought IN

a)

Exports

b)

Imports

c)

Global Marketing

d)

Multinational Companies

34.

These are sold to other countries and sent OUT

a)

Exports

b)

Imports

c)

Global Marketing

d)

Multinational Companies

35.

Which of these should you consider when you decide to enter a foreign market.

a)

The country's customs and cultures

b)

Available technology

c)

Distribution

d)

All of the above

36.

OPEC controls .....

a)

Steel prices

b)

Oil prices

c)

Jewel prices

d)

Grocery prices

37.

Multinational Companies are

a)

Businesses that conduct worldwide markets

b)

Businesses that sell exports

c)

Businesses that sell imports

38.

Balance of Trace = Imports - Exports

a)

True

b)

False

39.
MARKETING is mainly about
a)
selling products
b)
selling brands
c)
satisfying human needs 
d)
promoting products
40.
The GOAL of marketing is
a)
to earn profit as much as possible
b)
to attract new customers and to keep
current customers
c)
to create new needs
d)
to create brands
41.
What does the CONSUMER-ORIENTED marketing mean?
a)
the company views and organizes its
marketing activities from the consumer's point of view 
b)
marketing is oriented only to existing customers
c)
marketing is oriented only to new customers
d)
products are directly sold to customers
42.
MARKETING PLANNING involves deciding marketing strategies that will help the company attain its ...
a)
annual plan
b)
customer satisfaction
c)
overall strategic objectives 
d)
risk management plan
43.
MARKETING MIX CONSISTS OF 4Ps - 
a)
product, people, place and promotion 
b)
product, price, place and promotion 
c)
product, price, place and premium 
d)
product, price, place and people
44.
Business buyers make DECISIONS based on...
a)
highest quality
b)
lowest price
c)
rationality
d)
emotions
45.

Why might a company benefit from international trade?

a)

It can charge import duties on foreign goods and services.

b)

It can expand its trade in the home market.

c)

It can export goods and services into a larger market.

d)

It can increase the country’s Balance of Payments.

46.

What is entrepôt trade?

a)

arranging trade between two countries

b)

exporting goods which have previously been imported

c)

importing duty-free goods only

d)

selling more cheaply abroad than at home

47.

Why does a country import raw materials from other countries?

a)

to assist home production

b)

to obtain customs revenue

c)

to improve the balance of trade

d)

to protect home industries

48.

Why are imports important to a country?

a)

A greater variety of goods are made available.

b)

More money is brought into the country.

c)

The Balance of Trade is improved.

d)

The imports compete with local industries.

49.

Which statement explains why international trade is important?

a)

Businesses can concentrate on expanding in the home market.

b)

Many countries produce surpluses of goods to sell.

c)

There are currency and language differences between countries.

d)

Trade enables workers to become more efficient and productive.

50.

Firms that provide the resources needed by the company to produce goods or offer services are

a)

the company

b)

the suppliers

c)

the competitors

51.

Firms that help the company to promote, sell, and distribute the products to the final customers or buyers.

a)

the competitors

b)

the Intermediaries

c)

the publics

52.

Firms that share similar or the same activity as our main activity in the company are

a)

the intermediaries

b)

the suppliers

c)

the competitors

53.

Laws, government agencies, and pressure groups that influence and limit various organizations and individuals in a given society.

a)

Publics

b)

Political environment

c)

Financial environment

d)

Cultural environment

54.

This is the Channel that goes from Producer to Consumer

a)

Direct

b)

Indirect

c)

Sales Agent

d)

None of the above

55.

In terms of the marketing mix, distribution is represented by which "P?"

a)

People

b)

Price

c)

Place

d)

Product