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Phundamentals

Total questions: 26

Worksheet time: 20mins

Name
Class
Date
1.

Draw which Core Value you connect to most.

2.

Where would you find ERGs?

4 lines
3.

Select all of the following locations where Phenom offices are located.

a)

India

b)

Israel

c)

Netherlands

d)

Greece

4.

A (a)   is your area of particular expertise within the TXM platform.

5.

Where can I find courses and certifications to expand my product knowledge?

a)

ADP

b)

Employee Experience

c)

Phenom Explorer

d)

Namely

6.

Illustrate how the Phenom platform is powered by AI.

7.

How do I request additional equipment such as a monitor?

a)

Submit an IT ticket

b)

Namely

c)

Employee Experience

d)

Trip Actions

8.

Where can I track the effectiveness of my recruitment and marketing strategies?

a)

Campaigns

b)

Analytics

c)

Talent Community

d)

Career Site

9.

Recruiters work with a (a)   to move candidates through the hiring process.

10.

What is the difference between the CRM and an ATS?

4 lines
11.

In the CMS you are not able to personalize widgets based on the user.

a)

True

b)

False

12.

Clients can translate their career site into any language they choose.

a)

True

b)

False

13.

The CRM involves which TXM experience?

a)

CX

b)

RX

c)

MX

d)

EX

14.

Select all that apply to EX.

a)

Referrals

b)

Internal Mobility

c)

Mentoring

d)

Career Pathing

15.

_________ helps a recruiter to know how well a candidate matches the requirements for a job.

a)

CRM

b)

Hiring Manager

c)

Skills

d)

Fit Score

16.

How often does Phenom release new product features?

a)

Weekly

b)

Quarterly

c)

Monthly

d)

Yearly

17.

Select all that apply: All teams benefit from which two Confluence pages?

a)

MRP (Marketing Resource Portal)

b)

Product

c)

CS (Client Services)

d)

KM (Knowledge Management)

18.

The Knowledge Base and LMS differ in that…

a)

The LMS focuses on the why and how while the KB focuses on what.

b)

The LMS focuses on what while the KB focuses on why and how.

c)

The LMS contains user guides while the KB contains video training.

d)

They contain the same information but in different platforms.

19.

Draw one thing you learned from the "We Got the Leads" board game.

20.

Poll: Phenom Talent Analytics differs from Google Analytics in that...

a)

Phenom Analytics pulls date from all internet sources.

b)

Phenom Analytics tracks candidate data through the entire TXM lifecycle.

c)

Phenom Analytics does not provide data on jobs posted on job boards such as LinkedIn.

d)

There is no difference, both analytics softwares are identical.

21.

The product release notes can be found in (a)   .

22.

It is best practice to share the customer-facing URL when sharing a KB article, even when sharing it internally.

a)

True

b)

False

23.

Where do you submit an IT request if you have issues with One Login?

a)

From the Support Portal: support.phenompeople.com

b)

From the Help Center: help.phenompeople.com

c)

Send a direct slack message to an IT manager.

d)

Manually create a Jira Ticket containing a description of the issue.

24.

What should you do before publishing a new Knowledge Base article?

(a)  

25.

Customers have access to the knowledge base before signing their contract.

a)

True

b)

False

26.

Which Phenom Slack channel are you most excited to join?

a)

#phenom-dogs

b)

#phenom-cooks

c)

#daily_dad_jokes

d)

#phenom-adventurers