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Unit 1 Marketing

Total questions: 35

Worksheet time: 3hrs 55mins

Name
Class
Date
1.

Marketing links producers to

a)

distributors.

b)

retailers

c)

marketers

d)

customers

2.

The purpose of communicating with customers is to

a)

gather participants for a survey

b)

befriend customers.

c)

determine prices.

d)

attract customers’ interest.

3.

Of the following, which is a durable good:

a)

Coffee mug

b)

Insect repellent

c)

Hamburger

d)

Lip balm

4.

Which of the following items cannot be marketed:

a)

Holiday

b)

Health

c)

Hopefulness

d)

Hawaii

5.

In the marketing concept, whose point of view matters most?

a)

Sellers

b)

Buyers

c)

Marketers

d)

Planners

6.

Which of the following is the most common reason for businesses to search for ways to make their products better and cheaper:

a)

Competition

b)

Publicity

c)

E-commerce

d)

Service marketing

7.

Marketing encourages people from different countries to __________ frequently.

a)

travel

b)

train

c)

think

d)

trade

8.

Making both buyers and sellers feel they are getting good value is part of the __________ function of marketing.

a)

promotion

b)

pricing

c)

financing

d)

purchasing

9.

The marketing function that is responsible for the flow of goods or services from the producer to the customer is

a)

purchasing.

b)

product/service management.

c)

selling.

d)

channel management/distribution.

10.

What's another name for the 4 P's of marketing.

a)

Market planning

b)

Forcasting

c)

Marketing mix

d)

Channel management

11.

Which of the following is an example of advertising:

a)

A chef develops a new dish for her restaurant.

b)

A commercial for a new product runs on TV.

c)

A new store opens in your town.

d)

A sporting goods store starts to get more business.

12.

At Jamilah’s job she focuses on all marketing functions, including channel management, marketing-information management, pricing, product/service management, promotion, and selling. What marketing career does Jamilah have?

a)

Digital marketing

b)

Public relations

c)

Service marketing

d)

Marketing management

13.

What type of duties do customer-service professionals often perform?

a)

Preparing ads

b)

Paying invoices

c)

Handling complaints

d)

Receiving shipments

14.

Hospitals, spas, and churches are examples of

a)

retailing.

b)

service marketing.

c)

industrial markets.

d)

non-store retailing.

15.

Which of the following is true of people who work in sales:

a)

To be successful, they need people skills.

b)

They can only find jobs in limited industries.

c)

They typically sell products door-to-door.

d)

Strong math skills are their most important trait.

16.

At Raul’s job, he is in charge of keeping up with trends, analyzing sales, negotiating with vendors, and predicting what will sell in the future. Raul likely works in

a)

public relations.

b)

merchandising/buying.

c)

market research.

d)

digital marketing.

17.

Which marketing career is usually in charge of writing press releases?

a)

Public relations

b)

Marketing research

c)

Marketing operations

d)

Customer service

18.
A firm's strategy is important because it shows
a)
how its goal will be reached
b)
how its prices will be lowered
c)
how its tactics will be organized
d)
how its marketing mix will be blended
19.
Marketers know that obstacles to their plan might arise because
a)
prices might increase
b)
technology might improve
c)
competitors might move in
d)
situations might change
20.
Getting a selected product in the right place at the right time is called the __ elements of marketing
a)
price
b)
product
c)
place
d)
promotion
21.

Geographic segmentation is dividing a market by where customers are

a)

working.

b)

born.

c)

living.

d)

educated.

22.

The community college has decided to market its evening classes to women between the ages of 18 and 30 who are high school graduates. What type of segmentation is the college using?

a)

Geographic

b)

Demographic

c)

Behavioral

d)

Pyschographic

23.

Mass marketing is not as precise as _____________ marketing.

a)

direct

b)

segment

c)

promotional

d)

event

24.

When the total market is divided, one of its groups is called a market

a)

share.

b)

slice.

c)

segment.

d)

subdivision.

25.

The same person can be included in more than one

a)

religion.

b)

income level.

c)

generation.

d)

target market.

26.

To buy a product, customers in a market must first

a)

locate the product in a store.

b)

learn the product's features.

c)

make sure the product is on sale.

d)

be willing to buy the product.

27.

When marketers sort customers psychographically, they divide them by

a)

likable traits.

b)

loyalty to a brand.

c)

level of education.

d)

lifestyle habits.

28.

Market segmentation is about dividing the market into __________ groups.

a)

specific

b)

identical

c)

general

d)

age

29.

Which of the following is a requirement for good decision making:

a)

A college degree

b)

At least three options

c)

Money

d)

Data

30.

Which of the following are common types of data used by marketers:

a)

Facts, predictions, estimates

b)

Predictions, estimates, quotes

c)

Quotes, facts, testimonials

d)

Quotes, testimonial, estimates

31.

Which of the following is an example of a fact:

a)

The economy should get better during the next decade.

b)

Valentine’s Day is on February 14.

c)

It could cost up to 20 million dollars to launch a new product

d)

Junior year will be harder than sophomore year.

32.

Quinn is getting ready to start college. Though she knows that the figure could change over time, she guesses that her four years in school will cost her around $65,000. This is an example of a(n)

a)

quote

b)

sales report

c)

estimate

d)

fact

33.

Which of the following pieces of data give a wealth of information about a customer:

a)

A trade journal

b)

A sales invoice

c)

An expense report

d)

A sales report

34.

Marketers must use data to estimate costs for projects and allocate funds appropriately. This is known as

a)

Distributing

b)

Promoting

c)

Pricing

d)

Budgeting

35.

Data obtained from negative outcomes can help marketers to

a)

avoid making the same mistakes in the future.

b)

increase profits.

c)

create SMART goals

d)

analyze sales reports effectively.