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CCM Subject: Chapter 6

Total questions: 16

Worksheet time: 5mins

Name
Class
Date
1.

(True/False)

Grounding is a vast amount of less common information that the sender and receiver must share for the communication event to be successful.

a)

False

b)

True

2.

(Multiple choices)

Language is a symbolic code of communication consisting of ... and a set of rules for constructing messages.

a)

A set of communication with easy meanings

b)

a set of sounds with understood meanings

c)

a set of sounds with standard meanings

d)

a set of communication with understood meanings

3.

(Multiple choices)

Which is TRUE when mentioned in the language?

a)

First-language speakers in a cross-language interaction tend to respond to higher linguistic competency of their partner

b)

The greater the fluency of second-language speakers, the less likely they are to be seen as competent in other respects

c)

Using a second language is less automatic and requires more deliberative thought than does using a first language

d)

None of above is correct

4.

(Fill in each blank with one suitable word)

In … context cultures, communication is largely implicit, meaning that context and relationships are more important than the actual words, and therefore, very few words are necessary.

(a)  

5.

(Multiple choices)

In……..people do not always mean exactly what they say, sometimes people must read between the lines.

a)

Direct communication

b)

Indirect communication

6.

(Multiple choices with multiple correct answers)

Cultural differences exist in ...

a)

how frequently praise is used

b)

what is praised

c)

how people respond.

7.

(Multiple choices)

The phrase: “Don’t put all your eggs in one basket” is a/an:

a)

Idiom

b)

Proverb

c)

Euphemism

d)

All are incorrect.

8.

(Multiple choices)

"Unique way of combining of words to express the particular thought, a particular phrase or construction differs from its literal meaning." This statement is the definition of:

a)

Slang and jargon

b)

Euphemism

c)

Idiom

d)

Proverb and maxim

9.

(True/False)

Adapting one’s communication style to that of the other culture participant will help to bridge cultural distance and improve communication based on the similarity–attraction hypothesis.

a)

False

b)

True

10.

(True/False)

Language fluency creates problems for second-language user.

a)

True

b)

False

11.

(Fill in each blank with one suitable word/number)

How many facial expressions are there? ...

(a)  

12.

(Multiple choices)

How do people show respect in the US?

a)

Greeting

b)

Shake hands

c)

Stand up

d)

Keep your head down

13.

(True/False)

Intimate distance is a distance reserved for comforting, protecting, and love making.

a)

True

b)

False

14.

(Fill in each blank with one suitable word/number)

According to Graham, how many stages are there in business negotiations?

(a)  

15.

(True/False)

Dimensions of cultures, especially individualism–collectivism and power distance, to negotiation improves our ability to predict the effect of culture on how managers prefer to negotiate.

a)

False

b)

True

16.

(Multiple choices)

One way in which the complex influence of culture and context on negotiation has been studied is by trying to understand negotiation through the ….. that people use to make sense of the process.

a)

Metonymy

b)

Comparison

c)

Personification

d)

Metaphors