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WorksheetsWarranties
Total questions: 16
Worksheet time: 8mins
A warranty is a promise that _________ satisfaction.
implied
guarantees
limited
obligations
extended
______ warranties last only for a certain period of time.
implied
guarantees
limited
obligations
extended
You can buy an ________ warranty to lengthen the time period of the guarantee.
implied
guarantees
limited
obligations
extended
The law provides an unwritten or ________, warranty on just about everything you purchase.
implied
guarantees
limited
obligations
extended
You could lose your warranty rights if you fail to follow certain rules, or customer ___________.
implied
guarantees
limited
obligations
extended
What is Warranty used for?
Manufacturer Defect
Buyer's Remorse
Proof of Purchase
Exchange devices from Insurance
Which of the following is true regarding a lifetime warranty?
It lasts for the life of the orginal owner.
A lifetime is defined by the company offering the warranty.
The warranty lasts as long as the product lasts.
If a product is defective and is under warranty the consumer must notify the seller and will typically look to
receive a refund.
have the product repaired.
have the product replaced.
all of the above are an option.
something wrong with a product
defect
sales tax
refund
how much something costs
sale
customer
price
amount taken off the regular price
shoplift
guarantee
discount
promise to repair, replace, or pay for a product if it has a defect
return
guarantee
price
to replace one product with another
rebate
charge
exchange
All consumers have rights when buying new goods/services from a business.
True
False
You buy an Xbox on sale, but when you get home it doesn’t work. Should you:
Take the Xbox to the city dump
Take the Xbox back to the store and demand a full refund of the price you paid or a replacement
Take the Xbox back to the shop and demand a full refund of the price you paid
Nothing, you are out of luck
You buy a lamp but it stopped working after one use. You take it back to the shop and they say you have to return the lamp to the manufacturer yourself. Is this right?
Yes
No
