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Business Writing - Social Media Marketing

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

Your company needs to be on every social media platform to have a successful marketing strategy.

a)

TRUE

b)

FALSE

2.

It’s better to repurpose the content you use on different platforms.

a)

TRUE

b)

FALSE

3.

It's a good idea to use the same strategies as your competitors.

a)

TRUE

b)

FALSE

4.

You can find out about the social media platforms your customers use the most by... (SELECT 2)

a)

Looking at where your competitors have success

b)

Guessing and seeing what works best

c)

Looking at data from analytics/insights

d)

Using every social platform

5.

What is 'market research'?

a)

Analyzing the success of your competitors

b)

Looking at past sales years from in-person stores

c)

Researching the stock market

d)

Figuring out who is the most interested in your products

6.

Which of the following do you do during 'competitor research'?

a)

Hiring the same marketing manager as a competing brand

b)

Going to the competitors directly and ask them what makes them successful

c)

Looking at online content of brands that are different than yours

d)

Looking at online content of brands that are similar to yours

7.

What demographic information is important to consider when identifying your customers (SELECT ALL CORECT)?

a)

gender

b)

salary

c)

location

d)

age

8.

What are some good strategies for creating content? (SELECT ALL CORRECT)

a)

Make a lot of random posts and see what gets the most likes

b)

Create a content calendar

c)

Figure out what attracts your target audience and use it

d)

Follow trends AND use "evergreen posts"

9.

Your "typical customers" and "goal customers" are always the same.

a)

TRUE

b)

FALSE

10.

What are some of the benefits of social media marketing? (SELECT 2)

a)

Address customer questions/concerns promptly and directly

b)

Lots of follows will always result in more sales

c)

Give your brand an authentic and approachable voice

d)

You don't have to address negative feedback directly

11.

Which of the following is the strongest goal for your social media strategy?

a)

Having a large following on every social media platform

b)

Engage more with existing followers

c)

Receiving a lot of likes on every post

d)

Get as large of a social media following as possible

12.

Your social media goals must be... according to the 'SMART' approach.

a)

Marketable

b)

Repetitive

c)

Actions

d)

Measurable

13.

Which of the following are benefits from advertising on social media? (SELECT 2)

a)

Reconnect with existing customers

b)

Customers learn about the history of your company by looking at your old posts

c)

You can buy more followers easily to have a large following

d)

Generate/renew interest in your brand

14.

Programs like google analytics can tell you which of the following? (SELECT 2)

a)

# visitors who click away from your site after only seeing one page

b)

See how long visitors spend on your site

c)

How many times a customer visits a competitor's site

d)

The name of the page visitor

15.

You should ignore negative feedback your company receives on social media.

a)

TRUE

b)

FALSE