WorksheetsATTITUDES AND JOB SATISFACTION
Total questions: 15
Worksheet time: 8mins
The belief that "discrimination is wrong" is a value statement. Such an opinion is the _____ component of an attitude.
cognitive
affective
reactive
behavioural
Leon Festinger would propose that the desire to reduce dissonance would be determined by all of the following EXCEPT _____.
the importance of the elements creating the dissonance.
the degree of influence the individual believes he or she has over the elements
the rewards that may be involved in dissonance.
the extent to which attitudes are widely held by society
If attitudes and behaviour are inconsistent, individuals will most likely _____.
change their behaviour
change their attitudes
change either their attitudes or behaviour
do nothing
_____ describes a positive feeling about your job resulting from an evaluation of its characteristics.
enlargement
satisfaction
engagement
involvement
Job _____ measures the degree to which a person identifies psychologically with his or her job and considers his or her perceived performance level important to self-worth.
commitment
satisfaction
involvement
organization
_____ commitment refers to an employee's obligation to remain with an organization for moral or ethical reasons.
Affective
Continuance
Theoretical
Normative
_____ refers to an individual's involvement with, satisfaction with, and enthusiasm for the work she does.
Employee engagement
Normative commitment
Cognitive support
Job enrichment
People with positive _____ believe in their inner worth and basic competence.
Locus of control
Self-monitoring behaviour
Core self-evaluations
Levels of enrichment
Quietly continuing to do your work, even though you're dissatisfied, is an example of _____ response to dissatisfaction.
exit
voice
loyalty
neglect
Steve is unhappy with his job. He takes every possible holiday and sick day and sometimes shows up for work late. He is expressing his dissatisfaction with a _____ response.
exit
voice
loyalty
neglect
Attitudes have three components: cognition, affect, and behaviour.
TRUE
FALSE
Research has concluded that people seek consistency among their attitudes and between their attitudes and behaviour.
TRUE
FALSE
Job involvement refers to an individual's general attitude toward his or her job.
TRUE
FALSE
At the individual level, satisfaction generally leads to productivity.
TRUE
FALSE
Managers should place a greater emphasis in factors intrinsic to the job, such as making the work challenging and interesting, rather than focusing on salary increases to increase job satisfaction.
TRUE
FALSE
