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Tips on Taking Care the Laptops and Printers

Total questions: 23

Worksheet time: 46mins

Name
Class
Date
1.

If you turn on a laptop and the boot-up process halts, giving you the message: "Non-System disk , non-bootable disk or disk error....Replace and press any key when ready", the problem is likely:

a)

A HDD or SDD maybe damage or disconnected from the main board.

b)

Random Access Memory (RAM) has failed and you should replace it

c)

The Operating System Corrupted and need to reinstall.

d)

A key on the keyboard is stuck and the keyboard should be replaced

2.

If a laptop freezes , restart randomly or behaves otherwise erratically, and the system unit is very quiet, the most likely cause is:

a)

A virus has infected the system

b)

The CMOS RAM is failing

c)

The hard-drive is almost out of space

d)

The cpu fan has failed and the system is overheating

3.

What is the main difference between a standard Hard drive and a SSD?

a)

An SSD is 10x faster

b)

An SSD runs quieter

c)

A standard hard drive has moving parts which cause slow

d)

All the above

4.

Which one is NOT benefits of PREVENTIVE MAINTENANCE?

a)

Reduced computer down time and repair costs

b)

Hardware maintenance

c)

Increased data protection

d)

Increased equipment stability

5.

WHAT MAY THE CAUSES OF THE BLUE SCREEN OF DEATH?

a)

Corrupted Operating system

b)

Storage drive may have many bad sectors.

c)

SOME ATTACHED DEVICE IS NOT WORKING PROPERLY

d)

Recent drivers Updates incompatibility

e)

YOUR PC IS SAD and TIRED

6.

How to clean your laptop keyboard?

a)

Power down your laptop and unplug it from all power sources. Detach the battery if possible.

b)

Turn your laptop upside-down and carefully tap it to remove any dust or other debris using unused small paint brush.

c)

Use a mini vacuum to clear and clean the spaces between the keys

d)

Wipe down the keys with wet cloth

7.

How to take care your laptop keyboard?

a)

Gently stroke the keyboard lightly.

b)

Cover the keyboard with silicon film

c)

Avoid eating and drinking near the laptop

d)

Don't leave the laptop open if not use.

e)

Replace your keyboard regularly

8.

Install additional RAM and upgrade to SSD are possible solution when your laptop runs very slowly even after reformat.

a)

true

b)

false

c)

maybe

d)

Well I don't care, I will buy a new , latest model

9.

You have just installed a new printer in windows 10. After it is installed, it prints only letter and a4 size in Microsoft excel. Which of the following is likely the problem?

a)

Wrong IP address

b)

Unsupported printer

c)

Worn print header

d)

lacking printer driver

10.

Windows 10 automatically installed printer driver if your laptop connected to the internet.

a)

True

b)

False

c)

Maybe

11.

Which of the following are possible cause for your printer’s output to be blank or messy text?

a)

No ink or toner in the printer

b)

Improper cartridge installation, or congested nozzles

c)

Not compatible ink or poor quality ink injected.

d)

Low-quality paper in the printer

e)

Damage Printer Head

12.

Analee printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink. How to resolve this issue?

a)

Try to clean the printer head using the printer maintenance .

b)

Update the latest printer driver

c)

replace and use only genuine cartridges

d)

Buy a new one.

e)

Check the estimated ink levels, and then replace any low or empty cartridges

13.

Which type of printer is found on POS devices? Just like the machine used during election.

a)

Thermal

b)

Inkjet

c)

Laser

d)

Impact

14.

What are the Preventive Maintenance to avoid clogged Print Head?

(Arrgh! Streaks! Missing colors! White lines!)

a)

It's a good idea to check your ink level regularly. Dont let the ink drop below the reserved level.

b)

Use your printer at least once or twice a week to avoid ink clogged on the printer head and dried out.

c)

Never let the printer stand with an empty cartridge. Detach the empty cartridge if no new replacement.

d)

Covering the printer when not in use to keep it free from dirt and debris also helps prevent the printer heads from getting clogged

e)

Use genuine or original Ink .

15.

Which of the following are possible cause for printer paper jams?

a)

the wrong type of paper

b)

overloading of paper

c)

a defective print cartridge

d)

Some foreign materials block the passage of the paper

e)

Misaligned , damage roller paper feeder

16.

Your computer switches on and works fine for around half an hour, and then switches off. What should you check?

a)

cooling system (fans, heat sync , thermal paste ,etc.)

b)

memory

c)

processor

d)

power supply

17.

When you switch off your computer and turn it back on again, it keeps losing the date and time settings. Which a reason you cant browse the internet.

a)

BIOS Firmware reset . CMOS battery needs new replacement or needs clean.

( moist or dusty)

b)

You need to change a setting in Windows

c)

Faulty memory module

18.

You bought a new printer, plugged it in, switched it on, and tried to print. The printer doesn't come up in the list of printers. What could the problem be?

a)

Printer is off

b)

You are using the wrong HDMI cable

c)

Device drivers need to be installed

19.

Why do hackers create viruses and spyware?

a)

They want to steal money

b)

They want to harm your computer

c)

They want to steal your private info

d)

All of these answers are correct

20.

How to Protect Yourself From Phishing and Malware

a)

Never download compressed attachments or click on shortened links

b)

Mark any strange emails as spam, dont open.

c)

Verify that the sites you visit always include HTTPS and genuine SSL certificates with locked icon

d)

Never click on pop-ups if you come across them offers , lottery won , free apps and etc.

e)

Download apps and install without caution, reading the on screen text.

21.

Which are the simple ways to back up your files?

a)

Upload photos in FACEBOOK in folder privately.

b)

Upload personal, family videos on the YouTube privately.

c)

Upload your important text documents in google drive.

d)

Save some important files in external storage drive.

e)

Duplicate your files from my documents to desktop

22.

How delete your laptop files forever?

a)

delete the files or folder using delete key

b)

right click recycle bin and select empty

c)

hide your files

23.

Which of the following is carnivore .

a)
b)

Baka

c)

manok

d)

bird