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WorksheetsDesign Thinking
Total questions: 20
Worksheet time: 39mins
During which phase would you "Capture quotes, behaviors, and other notes that reflect your users’ experience."
Empathize
Define
Ideate
Prototype
Test
During which phase would you "describe human emotion, physical necessities, surprising insights, and/or needs on the part of users."
Empathize
Define
Ideate
Prototype
Test
During which phase would you "Unpack your empathy findings into needs and insights and scope a significant challenge."
Empathize
Define
Ideate
Prototype
Test
During which phase would you "develop an actionable problem statement: your Point Of View"
Empathize
Define
Ideate
Prototype
Test
Which of the following is NOT part of the Ideate phase:
generate radical design alternatives
a process of “going wide” in terms of concepts and outcomes
fluctuate between times of focus and flare
large quantity and broad diversity of ideas
gather feedback, refine solutions, and continue to learn about your users
During which phase would you "develop an actionable problem statement: your Point Of View"
Empathize
Define
Ideate
Prototype
Test
A small group of people start sharing ideas. Some ideas may seem silly, but all suggestions are written down for further consideration. This activity is part of which step of the Design Process.
Empathize
Define
Ideate
Prototype
Test
If, during the test phase, you find out that your design does not fully solve the problem and needs refining, which step of the design process do you go back to?
Empathize
Define
Ideate
Prototype
Test
During which two stages might you interview the user?
Empathize
Define
Ideate
Prototype
Test
During which step do you form the needs and insights of your user into a problem statement?
Empathize
Define
Ideate
Prototype
Test
During which step might your write this kind of statement: "Kate needs a new way to transport her cello because she has hurt her back and is unable to carry it"
Empathize
Define
Ideate
Prototype
Test
Which is NOT a good interview strategy for the Empathy step?
Encourage the person to talk about experiences.
Ask follow-up questions to get more information.
Try to uncover needs people may or may not be aware of.
Encourage short answers that get right to the point.
Which is NOT a guideline for the Ideate step?
Consider the practicality of each idea before sharing it.
Generate as many ideas as possible.
Reference the How Might We question frequently.
Don't worry about how good other peoples' ideas are.
Which is NOT true about the Test step?
It is an opportunity to refine the solution.
You should come up with new ideas during the Test step.
Only consider positive feedback to get the best result.
You should assume that your solution can be made better.
During which step do you narrow focus to a specific, meaningful challenge?
Define
Test
Empathise
Ideate
During which step do you create a physical, interactive representation of your solution?
Prototype
Ideate
Test
Define
Brainstorm ideas based on your observations.
Which of the following statements are NOT true about the Test phase?
Testing informs the next iterations of prototypes. Sometimes this means going back to the drawing board.
Testing is another opportunity to build empathy through observation and engagement
a process of “going wide” in terms of concepts and outcomes
Sometimes testing reveals that not only did you not get the solution right, but also that you have failed to frame the problem correctly.
Which of the following statements is NOT a value of the Design Thinking process?
bias towards action
focus on human values
show don't tell
systems centered, problem oriented
