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WorksheetsCOMMUNICATION
Total questions: 11
Worksheet time: 4mins
Choose the main reasons for communication
To offer reassurance
To express feelings and/or concerns
To form/build relationships
All of the above
Communication is key to effective working.
True
False
How many Caldicott principles are there?
5
6
7
8
Patients and service users have a right to have their information kept confidential
TRUE
FALSE
Only certain organisations will have policies and procedures around sharing information.
TRUE
FALSE
All organisations will
Information can be kept confidential and only shared on a need-to-know basis, for example with the safeguarding officer.
TRUE
FALSE
A ‘need-to-know’ basis means that information should only be shared with those who would be unable to do their job properly without the relevant knowledge.
TRUE
FALSE
If an individual has a sensory impairment then speaking slowly and not shouting can assist. Ensure the person can see your f (a) and the light is suitable.
Cognitive barriers can be reduced by r (a) ing distractions, and communicating ideas one at a time.
Speaking clearly and using short s (a) s can help when communicating with people who have dementia.
Environmental b (a) can be a interference, for example when it is too noisy or too dark. This means that people may not hear or pick up on non-verbal communication.
