wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Unit 2 Organizing & Managing Email

Total questions: 22

Worksheet time: 11mins

Name
Class
Date
1.

Why would you want to keep your email address private?

a)

To increase the amount of information you receive from websites

b)

To increase the amount of information you receive from websites

c)

To reduce the amount of spam and junk mail that you receive

d)

To keep your email address from people on your contact list

2.

What is an email signature?

a)

A block of text added to the beginning of a new email message

b)

A block of text added to the end of a new email message

c)

An electronic fingerprint of an email message

d)

An extension added to the end of a file name

3.

Why should you archive and delete emails?

a)

To keep your Inbox clean

b)

To keep your Inbox starred

c)

To keep your Inbox open

d)

To keep your Inbox closed

4.

What is a contact list?

a)

Collection of entries associating a person or organization with information, like a cell phone number

b)

List of information added to the end of an email that indicates its origin

c)

Email addresses entered in the To, Cc and Bcc fields of an email message

d)

Grouping of people that are related in some manner, such as members of a sports team

5.

Which of the following should you consider when sending email attachments?

a)

If possible, consider typing the file as text in the email message.

b)

Whenever possible, consider including a link to the file instead.

c)

Only consider sending files that are very large.

d)

Consider sending the file instead of a link to prevent viruses.

6.

What typically happens when you archive an email message?

a)

It is moved to the recycling bin.

b)

It is moved to the Deleted folder.

c)

It is moved to the Inbox folder.

d)

It is moved to the All Mail folder.

7.

How can you protect yourself against malicious software in attachments?

a)

Make sure your antivirus software automatically checks all contacts.

b)

Make sure you immediately open all email attachments and review them.

c)

Make sure your antivirus software forwards all email attachments to the Spam folder.

d)

Make sure your antivirus software automatically checks all email attachments.

8.

Brenna, a busy architect, is working with a ski lodge to redecorate the main lobby. What would be the best name for a folder in her email for this project?

a)

Tasks

b)

Ski Lodge

c)

Projects

d)

Reminders

9.

Which of the following items should be included in an email signature?

a)

Your favorite saying

b)

Your name

c)

Your favorite teacher's name

d)

Your social security number

10.

What is the definition of email attachment?

a)

A contact attached to a folder

b)

A message included in a file

c)

A file sent with an email message

d)

A message sent to a contact

11.

Which one of the following is a benefit of using a contact group?

a)

It saves you from repeatedly entering email addresses when sending a message to a group.

b)

It helps you to easily exclude somebody in a group when sending a new message.

c)

It saves you from repeatedly sending the same message to the people in the group.

d)

It helps you to communicate better by grouping similar messages together.

12.

What is the danger of spam and junk email?

a)

They can be malicious because you cannot permanently delete them.

b)

They can contain files of any type including videos, music, pictures, and documents.

c)

They can be malicious and try to steal information or damage your computer.

d)

They can contain large files over 25 megabytes in size.

13.

Why "star" a message?

a)

To mark it as saved

b)

To mark it as important

c)

To mark it as received

d)

To mark it as sent

14.

A file extension identifies the __________________.

a)

format of the file

b)

name of the file

c)

size of the file

d)

location of the file

15.

How many lines should an email signature be?

a)

1-2

b)

5-6

c)

3-4

d)

7-8

16.

When should you delete an email?

a)

If your Inbox is overflowing with messages

b)

If the email is 30 days old or older

c)

If you think you may want to view it later

d)

If you know you will never want to view it again

17.

How can you narrow down a search of your emails?

a)

Use search operators

b)

Use email operators

c)

Use the Find command

d)

Use larger search words

18.

What should you NEVER do even if the email looks legitimate?

a)

Go directly to the website referenced by a link in the email message

b)

Click a link in the email and then enter personal information

c)

Delete the email message without reading it completely

d)

Click a link in the email message and read information

19.

What is the definition of a contact group?

a)

Multiple messages sent to the same contact

b)

An entry in a contact list that associates multiple messages together

c)

An entry in a contact list that associates multiple people together

d)

A message that is sent to multiple people

20.

Which of the following is a way to keep your email private?

a)

Use a secondary email account when signing up for information from a website

b)

Move all emails that you consider junk mail to the Spam folder

c)

Reply to a junk email message asking them to stop sending emails to you

d)

Use a primary email account when signing up to try out a web service

21.

What is the definition of spam and junk email?

a)

Unwanted email from someone in your contact list

b)

Unwanted email that clutters your Inbox

c)

Unwanted email from businesses where you are registered

d)

Unwanted email that contains ads and coupons

22.

What is the fastest way to find an archived email?

a)

Use the Search feature to look for it

b)

Ask customer service for help

c)

Browse the archive folder for it

d)

Archived emails cannot be found