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Consumer research

Total questions: 12

Worksheet time: 4mins

Name
Class
Date
1.

Why do so many companies carry out a Consumer Research Process?

a)

to know how to manufacture and market their products

b)

to find out the wants, needs and satisfaction of their consumers.

c)

to find out the reactions of consumers

d)

to show the greatness of the company

2.

In addition to knowing the wants, needs and satisfaction of consumers, consumer research can also be useful as ..

a)

to increase cooperation with universities

b)

to provide essential input for marketing strategies

c)

to obey marketing ethics and laws

d)

for the benefit of corporate social responsibility

3.

There are 3 methods of collecting research information data on consumers, except ....

a)

Teaching Method

b)

Observation Method

c)

Experimental Method

d)

Survey Methods

4.

In general, data is defined as a fact which is described by means of numbers, symbols, codes, etc.

There are 2 types of data in the study, namely ....

a)

Primary data and objective data

b)

Primary data and subjective data

c)

Primary data and Secondary data

d)

Consumer data and Producer dat

5.

Primary data is data obtained from the first source, either from individuals or companies.

Please select an example of Primary data !!!

a)

the results of interviews

b)

information about the number of consumers

c)

reports on the number of products sold

d)

all answers are correct

6.

A group of people brought together to discuss a specific topic. Usually consist of 6-9 people

a)

Observation

b)

Interview

c)

Focus group

d)

Survey

7.

A set of questions posed to a group of people to determine how that group thinks.

a)

Observation

b)

Interview

c)

Focus Group

d)

Survey

8.

Information, statistics, or other type of data that already exists. Someone has already collected the information, but others can use it.

a)

Market research

b)

Primary data

c)

Variable

d)

Secondary data

9.

Why companies need to understand about their customers and its prospects?

a)

To understand what competitors do

b)

To understand what customer want and need

c)

To understand the changes that occur in the market

d)

To understand how to run a company

10.

Which of the following is an example of primary research?

a)

Internet research

b)

A focus group

c)

Company reports

11.
This is information that is useful and has already been collected for another purpose.
a)
Primary Data
b)
Secondary Data
12.
What is an example of secondary research?
a)
Focus Group
b)
Observation
c)
Newspaper
d)
Questionnaire