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listening for Information and Leisure 1

Total questions: 37

Worksheet time: 2hrs 34mins

Name
Class
Date
1.

Is the photocopier still under guarantee?

(a)  

2.

When did Kelta & Ci buy it?

(a)  

3.

What is exactly wrong with the photocopier?

(a)  

4.

Has Vicky tried to fix it herself?

(a)  

5.

When is she told someone can come to fix it?

(a)  

6.

What time does she finally agree

(a)  

7.

How you would describe the attitude of the assistnant Vicky speaks?

a)

helpful

b)

professional

c)

unfriendly

d)

uncooperative

8.

How satisfied is Vicky with the service she receives?

a)

very satisfied

b)

quite satisfied

c)

not very satisfied

d)

very dissatified

9.

What do you think Stuart is trying to sell?

(a)  

10.

How you would describe's Stuart's manner?

a)

friendly and flexible

b)

rude and aggressive

c)

confident and relaxed

d)

direct and rather pushy

11.

How do you think Melanie feels?

a)

offended

b)

amused

c)

pressurized

d)

impressed

12.

What are the benefits of the Gold Plan?

(a)  

13.

How many computers will be covered by the plan?

(a)  

14.

What does incentive does Stuart offer?

(a)  

15.

What does this person want to do?

open an (a)  

16.

What does this person want to do?

order a new

(a)  

17.

What does this person want to do?

check his (a)  

18.

What does this person want to do?

Send some money (a)  

19.

What does this person want to do?

pay a cheque into her

(a)  

20.

What does this person want to do?

deposit money into his (a)  

21.

What does this person want to do?

pay his electricity (a)  

22.

What does this person want to do?

buy some (a)  

23.

What does this person want to do?

arrange an (a)  

24.

What does this person want to do?

order a new (a)  

25.

Where does Brigitte want to send the package?



(a)  

26.

Who is she sending it to?

(a)  

27.

Why does she have to fill in a Custome label?

(a)  

28.

What service dose she decide to use?

(a)  

29.

What is the caller name?

(a)  

30.

Contact number of the caller

(a)  

31.

What does the caller's message?

(a)  

32.

Complete the following sentence

Good aftenoon everyone, and (a)  

33.

Complete the following sentence!

Today I'm going to talk about job (a)  

34.

Complete the following sentence

I'll (a)   describing the current position.

35.

Complete the following sentence

Then I'll look at (a)  

36.

After that, I'll move to (a)  

37.

Complete the following sentence

We'll have time for (a)   at the end.