wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

Part II- Practice Study Guide (ITF+)

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

Which of the following statements would a programmer use to ensure a function executes a defined number of times?

a)

If…else

b)

While

c)

Do…while

d)

d. Print

2.

An application consists of a GUI that connects to a database. When the GUI accesses the database, it is referred to as:

a)

Utility access

b)

User access

c)

Direct/manual access

d)

Programmatic access

3.

A user’s manager receives a phone call from an automated system communicating a new temporary password for one of the direct reports. The messages indicate the password is only good for 24 hours and must be changed by the user upon logon. This process is an example of:

a)

password manager

b)

password reset

c)

password complexity

d)

password history

4.

Which of the following application delivery models requires internet access to function?

a)

Cloud-hosted

b)

Locally installed

c)

Local-network based

d)

Client-server

5.

Which of the following is the definition of a problem’s “root cause”?

a)

The immediate fix to the issue

b)

A list of symptoms

c)

All the systems changes

d)

A reason for the issue

6.

Which of the following is utilized when a credit card is tapped against a reader instead of being swiped?

a)

Bluetooth

b)

NFC

c)

Wifi

d)

RF

7.

Which of the following is the smallest unit of storage?

a)

MP4

b)

MHz

c)

Kbps

d)

MB

8.

Jack a user, updates the driver for a webcam on a computer, but the update fails. The webcam is not working anymore. Jack should:

a)

Roll back the driver

b)

Replace with video card drivers

c)

Try to update again

d)

Rest the PC

9.

A technician was called to troubleshoot an issue that was affecting multiple users in an office. The technician worked through the troubleshooting methodology and implemented the solution. Which of the following is the NEXT step the technician should take?

a)

Divide and conquer

b)

Establish a plan of action

c)

Document findings

d)

Verify full system functionality

10.

While installing software, a technician is prompted to enter a sequence of alphanumeric values to activate the software. What should the technician enter?

a)

End-user agreement

b)

Product key

c)

One-time password

d)

Site license

11.

Which of the following is BEST way to protect the contents of a sent email from unauthorized access?

a)

Hashing

b)

Compression

c)

Encoding

d)

Encryption

12.

A technician has been asked to install a printer that supports the plug and play feature. Which of the following connector types should the technician use to install this printer?

a)

Serial

b)

USB

c)

Parallel

d)

RJ45

13.

Which of the following encryption types would MOST used for Internet-based financial transactions?

a)

HTTPS

b)

VPN

c)

File-level

d)

Disk-level

14.

A retailer wants to implement non-repudiation as part of its sales process. Which of the following meets the initiative?

a)

Recommending the use of the retailer’s discount card

b)

Adding NFC to the retailer’s payment cards

c)

Mobile applications to present digital coupons

d)

Video of the consumer completing the transaction

15.

John, a user needs to add a meeting to her business calendar, which of the following program is he MOST likely to use to accomplish this task?

a)

Presentation software

b)

Online workspace software

c)

Email client software

d)

Project management software

16.

A user reports and prioritizes several problems accessing network resources to the help desk. Which of the following actions should the help desk technician perform NEXT?

a)

Determine if there is commonality

b)

Work on the user’s priority issues 

c)

Elevate the ticket to a higher tier

d)

Resolve the easiest identified issues

17.

A disgruntled administrator modifies the salary field for several employees in a human resource system. The changes are example of:

a)

Confidentiality

b)

Integrity

c)

Availability

d)

Authentication

18.

Which of the following storage types has moving parts?

a)

SSD

b)

HDD

c)

RAM

d)

ROM

19.

A computer is connected to a local network, and it receives an address from a server on that network. Which of the following was received?

a)

MAC address

b)

Static address

c)

Loopback address

d)

IP address.

20.

A user needs to move sensitive data electronically from one location to another. Which of the following would be the BEST method for accomplishing this task?

a)

POP3

b)

HTTP

c)

SFTP

d)

SMTP

21.

Which of the following would be used to create a report from a database?

a)

Record

b)

Flat file

c)

Query

d)

Import

22.

Which of the following would provide the MOST storage for a company’s data share?

a)

1PB

b)

2TB

c)

10GB

d)

100MB

23.

A database admin wants to add a table to an existing database. Which of the following commands is the admin MOST likely to use?

a)

CREATE

b)

UPDATE

c)

ALTER

d)

SELECT

24.

Which of the following would be MOST appropriate to connect a VoIP phone to a network?

a)

USB

b)

HDMI

c)

RJ45

d)

RF

25.

A logic error is often a result of:

a)

Improper use of language syntax

b)

Improper use of language keywords

c)

Improper use of pseudocode

d)

Improper use of loops

26.

When a technician arrives to resolve a blurred image on a projector, the technician discovers that the projector is fully functional. Which of following best describes this?

a)

Establish a plan of action.

b)

Duplicate the problem, if possible.

c)

Verify system functionality.

d)

Document lessons learned.

27.

A technician has been asked to troubleshoot an issue. The technician asks the user if anything has changed on the computer. which of the following steps in the process is this?

a)

Identify the problem.

b)

Establish a plan of action.

c)

Research knowledge base.

d)

verify full system functionality.

28.

Which of the following Internet service type provides the MOST resisteance to inference?

a)

LTE

b)

Fiber

c)

Coaxel

d)

DSL

29.

A software engineer notices a program is not performing as expected. Which of the following techniques would the software engineer use to identify a potential loop?

a)

Collaborating

b)

Brainstorming

c)

Prototyping

d)

Flowcharting

30.

Which of the following are objects in a database schema

a)

Data dictionaires

b)

Tables

c)

Variables

d)

Permissions