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WorksheetsPart II- Practice Study Guide (ITF+)
Total questions: 30
Worksheet time: 15mins
Which of the following statements would a programmer use to ensure a function executes a defined number of times?
If…else
While
Do…while
d. Print
An application consists of a GUI that connects to a database. When the GUI accesses the database, it is referred to as:
Utility access
User access
Direct/manual access
Programmatic access
A user’s manager receives a phone call from an automated system communicating a new temporary password for one of the direct reports. The messages indicate the password is only good for 24 hours and must be changed by the user upon logon. This process is an example of:
password manager
password reset
password complexity
password history
Which of the following application delivery models requires internet access to function?
Cloud-hosted
Locally installed
Local-network based
Client-server
Which of the following is the definition of a problem’s “root cause”?
The immediate fix to the issue
A list of symptoms
All the systems changes
A reason for the issue
Which of the following is utilized when a credit card is tapped against a reader instead of being swiped?
Bluetooth
NFC
Wifi
RF
Which of the following is the smallest unit of storage?
MP4
MHz
Kbps
MB
Jack a user, updates the driver for a webcam on a computer, but the update fails. The webcam is not working anymore. Jack should:
Roll back the driver
Replace with video card drivers
Try to update again
Rest the PC
A technician was called to troubleshoot an issue that was affecting multiple users in an office. The technician worked through the troubleshooting methodology and implemented the solution. Which of the following is the NEXT step the technician should take?
Divide and conquer
Establish a plan of action
Document findings
Verify full system functionality
While installing software, a technician is prompted to enter a sequence of alphanumeric values to activate the software. What should the technician enter?
End-user agreement
Product key
One-time password
Site license
Which of the following is BEST way to protect the contents of a sent email from unauthorized access?
Hashing
Compression
Encoding
Encryption
A technician has been asked to install a printer that supports the plug and play feature. Which of the following connector types should the technician use to install this printer?
Serial
USB
Parallel
RJ45
Which of the following encryption types would MOST used for Internet-based financial transactions?
HTTPS
VPN
File-level
Disk-level
A retailer wants to implement non-repudiation as part of its sales process. Which of the following meets the initiative?
Recommending the use of the retailer’s discount card
Adding NFC to the retailer’s payment cards
Mobile applications to present digital coupons
Video of the consumer completing the transaction
John, a user needs to add a meeting to her business calendar, which of the following program is he MOST likely to use to accomplish this task?
Presentation software
Online workspace software
Email client software
Project management software
A user reports and prioritizes several problems accessing network resources to the help desk. Which of the following actions should the help desk technician perform NEXT?
Determine if there is commonality
Work on the user’s priority issues
Elevate the ticket to a higher tier
Resolve the easiest identified issues
A disgruntled administrator modifies the salary field for several employees in a human resource system. The changes are example of:
Confidentiality
Integrity
Availability
Authentication
Which of the following storage types has moving parts?
SSD
HDD
RAM
ROM
A computer is connected to a local network, and it receives an address from a server on that network. Which of the following was received?
MAC address
Static address
Loopback address
IP address.
A user needs to move sensitive data electronically from one location to another. Which of the following would be the BEST method for accomplishing this task?
POP3
HTTP
SFTP
SMTP
Which of the following would be used to create a report from a database?
Record
Flat file
Query
Import
Which of the following would provide the MOST storage for a company’s data share?
1PB
2TB
10GB
100MB
A database admin wants to add a table to an existing database. Which of the following commands is the admin MOST likely to use?
CREATE
UPDATE
ALTER
SELECT
Which of the following would be MOST appropriate to connect a VoIP phone to a network?
USB
HDMI
RJ45
RF
A logic error is often a result of:
Improper use of language syntax
Improper use of language keywords
Improper use of pseudocode
Improper use of loops
When a technician arrives to resolve a blurred image on a projector, the technician discovers that the projector is fully functional. Which of following best describes this?
Establish a plan of action.
Duplicate the problem, if possible.
Verify system functionality.
Document lessons learned.
A technician has been asked to troubleshoot an issue. The technician asks the user if anything has changed on the computer. which of the following steps in the process is this?
Identify the problem.
Establish a plan of action.
Research knowledge base.
verify full system functionality.
Which of the following Internet service type provides the MOST resisteance to inference?
LTE
Fiber
Coaxel
DSL
A software engineer notices a program is not performing as expected. Which of the following techniques would the software engineer use to identify a potential loop?
Collaborating
Brainstorming
Prototyping
Flowcharting
Which of the following are objects in a database schema
Data dictionaires
Tables
Variables
Permissions
