There are some books on the table, which ........... about fish.

Susan often ............ her car to school last semester.

Teaching children .......... not easy.

Either Bill or we ............ supposed to contact Sylvia about the meeting.

Kim Jones together with her roommate ........... to write a letter to the campus newspaper.

Most of the fish I caught .............. too small to bring home

Two-quarters of the land .............. sold to investors.

Many of the audience members at the concert forgot to bring ......... umbrellas.

Neither Professor Johnson nor his students ........... going to join the project.

Fifty cents ......... how much I owe you.

Sandy wrote a letter to her parents and sent it to ........... yesterday.

I wonder if you could ......... a room for me at the hotel.

........... cats as faithful as dogs?

Mathematics ............ the study of numbers, quantities, or shapes.

The people .......... lining up to get on the train.

The captain, together with his crew memebers, ........... struggling to control the ship.

Each of our products ............. guaranteed for sixty days.

Not only the teacher but the students ............. opposed to the new uniforms.

Three hours ............ too shorts a time for us to talk about this matter.

JC Penny Clearance Sale

Our clearance sale ............. between 10 a.m. and 10 p.m. on December 20.

It is a one-day-only event that you cannot afford to miss.

All items in our store, from hats to shoes, except for jewelries, will be marked down 50 percent or more. To receive an additional 10 percent off men’s apparel, such as shirts, pants, and jackets, .......... this coupon with you.

Spread the news and bring a friend!

Yesterday, November 10, at approximately 3 p.m. we had a temporary ............ of services.

At the time, an electrician was setting up some electric outlets in the machine room, ............ various network servers are housed.

When he was finishing up, he found a loose wire which he connected the other day, so he had to reconnect it. However, it appears that when reconnecting it, he made some mistakes.

Thanks,

Bill

State Department of Health

Dear Parents,

I am writing this letter to notify you of the change in a checkup schedule which has been moved up to Friday October 19, instead of Wednesday October 17. If this day ......... convenient for you, please speak with our coordinator.

In addition, please note that the office phone number has also been changed. It is now (518) 437-8329.

We are trying our best to respond with timely ............. and accuracy.

Sorry again for the inconvenience. For more information, please contact Donna Master, the program coordinator, at (518) 437-5961.

1. According to the article, how is an RFID tag superior to a bar code?

Radio frequency identification, or RFID, technology is not new, but as it becomes cheaper, it promises to change retail business significantly. Using RFID, a company can store vast amounts of information about a product on a microchip that attaches to the product itself like a bar code. Unlike a bar code, however, the RFID tag offers access to a database of information about the product. It can give an up-to-date history of where a product has a traveled, and real-time inventory information, such as the sizes and colors currently available in any location. This technology may one day eliminate the necessity of having employees check inventory or track shipments. It also has the potential for numerous security and safety applications.

As major retailers begin to adopt this technology, concerns are arising about how RFID may affect the privacy of consumers and employees alike. Detractors worry about the implications of a business being able to track the movements of employees and customers in their stores and warehouses using the new technology. They fear that the technology might give businesses the ability to track customers’ movements to determine their preferences. The potential for abuse, however, does not seem to be slowing down the demand and overall outlook for RFID.

According to the article, what ethical concerns does the rise of RFID technology raise?

Radio frequency identification, or RFID, technology is not new, but as it becomes cheaper, it promises to change retail business significantly. Using RFID, a company can store vast amounts of information about a product on a microchip that attaches to the product itself like a bar code. Unlike a bar code, however, the RFID tag offers access to a database of information about the product. It can give an up-to-date history of where a product has a traveled, and real-time inventory information, such as the sizes and colors currently available in any location. This technology may one day eliminate the necessity of having employees check inventory or track shipments. It also has the potential for numerous security and safety applications.

As major retailers begin to adopt this technology, concerns are arising about how RFID may affect the privacy of consumers and employees alike. Detractors worry about the implications of a business being able to track the movements of employees and customers in their stores and warehouses using the new technology. They fear that the technology might give businesses the ability to track customers’ movements to determine their preferences. The potential for abuse, however, does not seem to be slowing down the demand and overall outlook for RFID.

According to the article, what change in RFID technology has made it viable for use in retail applications?

Radio frequency identification, or RFID, technology is not new, but as it becomes cheaper, it promises to change retail business significantly. Using RFID, a company can store vast amounts of information about a product on a microchip that attaches to the product itself like a bar code. Unlike a bar code, however, the RFID tag offers access to a database of information about the product. It can give an up-to-date history of where a product has a traveled, and real-time inventory information, such as the sizes and colors currently available in any location. This technology may one day eliminate the necessity of having employees check inventory or track shipments. It also has the potential for numerous security and safety applications.

As major retailers begin to adopt this technology, concerns are arising about how RFID may affect the privacy of consumers and employees alike. Detractors worry about the implications of a business being able to track the movements of employees and customers in their stores and warehouses using the new technology. They fear that the technology might give businesses the ability to track customers’ movements to determine their preferences. The potential for abuse, however, does not seem to be slowing down the demand and overall outlook for RFID.

What is the purpose of this memo?

In response to the numerous requests we’ve received, the Fitness Center will be starting up yoga classes this September. We have hired a new instructor with eight years of experience instructing classes in Hatha yoga. The classes will be held on Monday to Wednesday mornings at 7:45 a.m. in the Fitness Center aerobics hall, but if there is enough demand, we will be opening another class starting at 6:45 a.m. As always, there is no charge for employees, and members of the general public who wish to join can do so for $25 for the eight-week session, or $3 per class. I recommend that you register early, as space is limited.

In order to ensure the health and welfare of out staff, we require that those wishing to participate in the yoga course have their family physician fill out a healthy history form. You can pick up the forms prior to the start of September at the front desk in the Fitness Center. Please return the completed form, signed by your doctor, when registering for the class.

No special equipment or footwear is needed, but we recommend stretchable, loose-fitting clothing. In addition, for those of you wanting to get extra practice at home, special mats will be available for purchase for a nominal charge starting in September.

Jessica Bale, Fitness Center Coordinator

What are emloyees asked to do before registering for the class?

In response to the numerous requests we’ve received, the Fitness Center will be starting up yoga classes this September. We have hired a new instructor with eight years of experience instructing classes in Hatha yoga. The classes will be held on Monday to Wednesday mornings at 7:45 a.m. in the Fitness Center aerobics hall, but if there is enough demand, we will be opening another class starting at 6:45 a.m. As always, there is no charge for employees, and members of the general public who wish to join can do so for $25 for the eight-week session, or $3 per class. I recommend that you register early, as space is limited.

In order to ensure the health and welfare of out staff, we require that those wishing to participate in the yoga course have their family physician fill out a healthy history form. You can pick up the forms prior to the start of September at the front desk in the Fitness Center. Please return the completed form, signed by your doctor, when registering for the class.

No special equipment or footwear is needed, but we recommend stretchable, loose-fitting clothing. In addition, for those of you wanting to get extra practice at home, special mats will be available for purchase for a nominal charge starting in September.

Jessica Bale, Fitness Center Coordinator

What is mentioned about equipment employees are required to bring?

In response to the numerous requests we’ve received, the Fitness Center will be starting up yoga classes this September. We have hired a new instructor with eight years of experience instructing classes in Hatha yoga. The classes will be held on Monday to Wednesday mornings at 7:45 a.m. in the Fitness Center aerobics hall, but if there is enough demand, we will be opening another class starting at 6:45 a.m. As always, there is no charge for employees, and members of the general public who wish to join can do so for $25 for the eight-week session, or $3 per class. I recommend that you register early, as space is limited.

In order to ensure the health and welfare of out staff, we require that those wishing to participate in the yoga course have their family physician fill out a healthy history form. You can pick up the forms prior to the start of September at the front desk in the Fitness Center. Please return the completed form, signed by your doctor, when registering for the class.

No special equipment or footwear is needed, but we recommend stretchable, loose-fitting clothing. In addition, for those of you wanting to get extra practice at home, special mats will be available for purchase for a nominal charge starting in September.

Jessica Bale, Fitness Center Coordinator

What is true about the company?

Challenging Career for the Career-Minded Person

Ready to advance your career? American Life Insurance is a 45-year-old, Fortune 500 company currently expanding into Washington. If you are highly motivated, people-oriented, and hardworking, you may be a great fit for our Brooks Country branch.

WE OFFER:

* paid training

* competitive wages

* an exciting, professional atmosphere to work in

* a challenge career for the career-minded person

Qualifications

Minimum qualifications: High school degree, more than years full-time work experience, good communications skills. Driver’s license is preferable.

Ideal Characteristics:

- Dedicated to success

- Independent

- Confident

- Sales Oriented

- Dedicated to providing top quality products and services to their customers

Which is offered by the company?

Challenging Career for the Career-Minded Person

Ready to advance your career? American Life Insurance is a 45-year-old, Fortune 500 company currently expanding into Washington. If you are highly motivated, people-oriented, and hardworking, you may be a great fit for our Brooks Country branch.

WE OFFER:

* paid training

* competitive wages

* an exciting, professional atmosphere to work in

* a challenge career for the career-minded person

Qualifications

Minimum qualifications: High school degree, more than years full-time work experience, good communications skills. Driver’s license is preferable.

Ideal Characteristics:

- Dedicated to success

- Independent

- Confident

- Sales Oriented

- Dedicated to providing top quality products and services to their customers

What is not indicated as a requirement for the position?

Challenging Career for the Career-Minded Person

Ready to advance your career? American Life Insurance is a 45-year-old, Fortune 500 company currently expanding into Washington. If you are highly motivated, people-oriented, and hardworking, you may be a great fit for our Brooks Country branch.

WE OFFER:

* paid training

* competitive wages

* an exciting, professional atmosphere to work in

* a challenge career for the career-minded person

Qualifications

Minimum qualifications: High school degree, more than years full-time work experience, good communications skills. Driver’s license is preferable.

Ideal Characteristics:

- Dedicated to success

- Independent

- Confident

- Sales Oriented

- Dedicated to providing top quality products and services to their customers

…………. your order, please complete the following form, including your credit card details, and click on the "submit" button.

Please wait a moment! My manager ………… on the phone.

Two of the new inventions were introduced last month and ………… available for inclusion in the new catalog, too.

Flying first class would have ………… twice as much as flying economy class.

The innovative website allows a traveller to search and find locations of interest that lie ………… a fifty-mile radius of the city.

Please ………… when you are done with the computer.

It’s difficult to say exactly how many people are involved but I would say ……… 50.

I’m …………… . Would you lend me some money?

Recent graduates often find it a challenge to communicate ………… less-qualified but more-experienced workers.

If you would like to obtain a parking permit, you should ………… a vehicle registration number and application fees to the security director.

Emails and mobiles have made it much easier to ………… .

Thinking Machine, Inc. had to make the ………… to an entirely digital payroll.

On your way out, please go to the front desk and ask the ………… to schedule your next appointment.

Customers who purchase four paperbacks may receive ………… lower-priced paperback for free.

A lot of corporations have succeeded at saving money by ………… travel costs.

Despite its importance, only ………… people attended the general meeting.

There was so ………… on the highway that we couldn’t even go half the speed limit.

The couple bought ………… before they got married.

Although we are best friends, my ideas are different from ………… .

The firm’s ………… has warned the marketing director not to sign the contract

because some of the terms are overly vague.

Home Furnishings up to 50% Off

Alters Department Store is having a sale on home furnishings. It’s time again for our annual sale, and you can make big savings. Alters is ………… for the high quality of its merchandise, so you can be sure you are buying wisely. We are offering 20% off all silk cushion covers. 30% off the price of ready-made curtains, and an incredible 50% off Persian rugs (offer applies only to ticketed rugs). Our color specialists will be on hand to offer advice on color coordination of the items you buy.

For a special reduced fee, they will visit your home to create a theme for the room of your choice. This service ………… costs $150 per visit, but we are offering it for the bargain price of $75.

Hurry — these special offers will be for one week only!

To: All Employees:

From: Janet Toulons, President, KHG Shoe

Corporation: “We Love Shoes—Do You?”

Re: Fall Fashion Show

We are preparing for our participation in the upcoming Fall Fashion Show and I wanted to update you all on our progress. We have been fortunate enough to come up with a new line of fabulous shoes that will appeal to older clients as well as younger ones. Thanks to our inventive designers, these shoes are both classic and comfortable. They will be the main feature of the fashion show and I am confident that they will be a huge success. The best ………… is that they are all manufactured and ready go and they look terrific!

As you know, not all of you will be attending the show, but I want to extend my heartfelt thanks for the hard work you have done this past year. Our revenues show us that we have achieved the ………… we set earlier in the year.          

As a result, you will each be receiving a bonus, based on your salary. I am sure this is good news for all. Again, I am very happy with our progress. We are definitely a leader in this field.

Mr Albert Di Beni,

333 Spring Road

Penshurst

Kent 

Dear Mr. Di Beni, The Penshurst Medical Practice invites you to make an appointment for a medical ………… .

After the age of forty, we recommend that you have a full physical every year. Our records show that you recently celebrated your fiftieth birthday. However, it is over seven years since your last appointment with our clinic.

If you contact the Penshurst Medical Practice before September 15th, you will be able to take advantage ………… a free check up. In this medical we will check blood pressure, blood

cholesterol, and blood sugar. For a small extra charge, it is possible to have a more detailed examination. If you are interested in this offer, please call the Medical Practice at your earliest convenience.

Sincerely,

Penshurst Medical Practice

If customers ask about this sale, please ………… and explain the printing error.

Offer them an additional 5% off coupon to thank them for coming into our store. The coupon can be given out even if the customer decides not to purchase any shoes, and can be applied to any purchase made in the store.

………… you encounter any customers who have the ad with them and demand to receive the

55% discount, please call a manager to the sales floor. These cases will be handled on an individual basis.

Drivers should know that the Rainbow Bridge will be closed to northbound traffic on themorning of Tuesday, April 4. Because of the multi-car accident that occurred on the bridge last weekend, the bridge …………… minor structural damage and is in need of repairs.

The repairs should only take a few hours to complete. If no ............... problems are discovered the nourthbound lanes will be opened by 4 p.m. on Tuesday. The repairs will not affect southbound traffic.

We apologize for the ....................... this will cause motorists, but we need to ensure the bridge's stability to maximize the safety of our citizens.

Motorists are encouraged to leave for work early on Tuesday morning to …………… traffic jams and to take an alternate route to get to their destinations.

What kind of test did Mr. Thompson have?

Dear Mr. Thompson,

This is just a short email to update you on your medical test results from your physical examination on January 10^th. Our records show that you took a blood pressure test. Your test this time showed that your blood pressure is doing quite well for a man at your age. I am very pleased to note that your blood pressure is much lower than it was last time. It seems that the medication you have been taking is working well. Unfortunately, we do not have a record of the name of your medication on file. Can you remember the name of the medication that you are taking? If you could send an email to my nurse with the name of the medicine, that would be very helpful to us. His email address is medicenter17@yahoo.com.

Also, there is a note in your file stating that you want your medical test results sent to your insurance company. Which department do you want them sent to? Please let us know as soon as possible.

Regards,

Dr. Huxley

Where will Mr. Thompson’s medical test results be sent to?

Dear Mr. Thompson,

This is just a short email to update you on your medical test results from your physical examination on January 10^th. Our records show that you took a blood pressure test. Your test this time showed that your blood pressure is doing quite well for a man at your age. I am very pleased to note that your blood pressure is much lower than it was last time. It seems that the medication you have been taking is working well. Unfortunately, we do not have a record of the name of your medication on file. Can you remember the name of the medication that you are taking? If you could send an email to my nurse with the name of the medicine, that would be very helpful to us. His email address is medicenter17@yahoo.com.

Also, there is a note in your file stating that you want your medical test results sent to your insurance company. Which department do you want them sent to? Please let us know as soon as possible.

Regards,

Dr. Huxley

What is true about Mr. Thompson’s blood pressure?

Dear Mr. Thompson,

This is just a short email to update you on your medical test results from your physical examination on January 10^th. Our records show that you took a blood pressure test. Your test this time showed that your blood pressure is doing quite well for a man at your age. I am very pleased to note that your blood pressure is much lower than it was last time. It seems that the medication you have been taking is working well. Unfortunately, we do not have a record of the name of your medication on file. Can you remember the name of the medication that you are taking? If you could send an email to my nurse with the name of the medicine, that would be very helpful to us. His email address is medicenter17@yahoo.com.

Also, there is a note in your file stating that you want your medical test results sent to your insurance company. Which department do you want them sent to? Please let us know as soon as possible.

Regards,

Dr. Huxley

What has Ms. Jones done lately?

November 27

Dear Tammy,

How are things with you? I've now established Karen Jones & Associates (KJA), an independent consulting practice that leverages my proven strengths in strategic planning, people development, creating and improving processes, and brand marketing. I work extensively with consumer product companies and also now with industries that are regrouping due to a merger or major change in their competitive situation. I help them manage the pressure to achieve more in their marketplace by realizing more out of the people and resources they have. What they say is of unique value to them is my expertise at creating new links between marketing, culture, and talent. This makes a company more efficient and successful. l'm really excited about how I can help companies address their business problems with what I do. I would love to get your input. I'm interested in your thoughts as to who in your circle could benefit from learning about what I do. You don't need to find out if they are hiring or have a definite need. I'm just interested in having a conversation with them to learn more about their marketing challenges and HR concerns and to share with them some innovative ways I've helped other companies achieve the most in those areas. lf this sounds interesting, I'd appreciate your linking me to people you know. I will call you in a few days for a quick catch-up conversation. In the meantime, I've attached an information sheet about KJA and its practice areas. Please freely forward it now and any time to business contacts you think could be interested in knowing about this. Thanks, and I'm looking forward to catching up with you.

Regards,

Karen Jones

According to Karen, which of the following companies does she NOT deal with?

November 27

Dear Tammy,

How are things with you? I've now established Karen Jones & Associates (KJA), an independent consulting practice that leverages my proven strengths in strategic planning, people development, creating and improving processes, and brand marketing. I work extensively with consumer product companies and also now with industries that are regrouping due to a merger or major change in their competitive situation. I help them manage the pressure to achieve more in their marketplace by realizing more out of the people and resources they have. What they say is of unique value to them is my expertise at creating new links between marketing, culture, and talent. This makes a company more efficient and successful. l'm really excited about how I can help companies address their business problems with what I do. I would love to get your input. I'm interested in your thoughts as to who in your circle could benefit from learning about what I do. You don't need to find out if they are hiring or have a definite need. I'm just interested in having a conversation with them to learn more about their marketing challenges and HR concerns and to share with them some innovative ways I've helped other companies achieve the most in those areas. lf this sounds interesting, I'd appreciate your linking me to people you know. I will call you in a few days for a quick catch-up conversation. In the meantime, I've attached an information sheet about KJA and its practice areas. Please freely forward it now and any time to business contacts you think could be interested in knowing about this. Thanks, and I'm looking forward to catching up with you.

Regards,

Karen Jones

What kind of work does Karen do?

November 27

Dear Tammy,

How are things with you? I've now established Karen Jones & Associates (KJA), an independent consulting practice that leverages my proven strengths in strategic planning, people development, creating and improving processes, and brand marketing. I work extensively with consumer product companies and also now with industries that are regrouping due to a merger or major change in their competitive situation. I help them manage the pressure to achieve more in their marketplace by realizing more out of the people and resources they have. What they say is of unique value to them is my expertise at creating new links between marketing, culture, and talent. This makes a company more efficient and successful. l'm really excited about how I can help companies address their business problems with what I do. I would love to get your input. I'm interested in your thoughts as to who in your circle could benefit from learning about what I do. You don't need to find out if they are hiring or have a definite need. I'm just interested in having a conversation with them to learn more about their marketing challenges and HR concerns and to share with them some innovative ways I've helped other companies achieve the most in those areas. lf this sounds interesting, I'd appreciate your linking me to people you know. I will call you in a few days for a quick catch-up conversation. In the meantime, I've attached an information sheet about KJA and its practice areas. Please freely forward it now and any time to business contacts you think could be interested in knowing about this. Thanks, and I'm looking forward to catching up with you.

Regards,

Karen Jones

Who is the current Executive Vice President?

Grocery retailer Matthison has announced a series of changes to its senior management structure that will improve organizational efficiency. Greg Ford, the Executive Vice President and Chief Technology Officer, will now be given responsibility for the company’s supply chain organization.

This added responsibility includes inventory management, distribution, warehousing, and logistics. Ford now becomes Executive Vice President, and Karen Anderson, formerly Executive Vice President, is leaving the company to persue other interests. Gabriel Karros, Chief Marketing Officer, will now be responsible for all the company’s food operations. This added responsibility includes food division operations, asset protection and customer service.

Which responsibility is Not included for the Executive Vice President?

Grocery retailer Matthison has announced a series of changes to its senior management structure that will improve organizational efficiency. Greg Ford, the Executive Vice President and Chief Technology Officer, will now be given responsibility for the company’s supply chain organization.

This added responsibility includes inventory management, distribution, warehousing, and logistics. Ford now becomes Executive Vice President, and Karen Anderson, formerly Executive Vice President, is leaving the company to persue other interests. Gabriel Karros, Chief Marketing Officer, will now be responsible for all the company’s food operations. This added responsibility includes food division operations, asset protection and customer service.

Who is responsible for food division operations?

Grocery retailer Matthison has announced a series of changes to its senior management structure that will improve organizational efficiency. Greg Ford, the Executive Vice President and Chief Technology Officer, will now be given responsibility for the company’s supply chain organization.

This added responsibility includes inventory management, distribution, warehousing, and logistics. Ford now becomes Executive Vice President, and Karen Anderson, formerly Executive Vice President, is leaving the company to persue other interests. Gabriel Karros, Chief Marketing Officer, will now be responsible for all the company’s food operations. This added responsibility includes food division operations, asset protection and customer service.

Why did Ross Cather write the letter?

32 Turtle Rd.

Wilmont, WI 20548

August 23

Dear Mrs. Malloy,

We recently discovered that your subscription to Gourmet Chef Monthly will expire in September and you have not decided to renew it. To encourage you to reconsider your decision, we’d like to offer you a special, one-time-only offer: if you choose to renew your subscription, we will give you a fifty percent discount on each monthly issue from October to March. According to our database, you were paying $6 per issue; with this discount you would only have to pay $3.00. This offer is only valid if you apply to renew your subscription before September 15^th.

We’re offering to cut the cost of your subscription in half. Can you really ask for a better deal? To accept our offer, please call us at 1-800-254-9864. Our office is open Monday to Friday from 9 a.m. to 5 p.m. Don’t miss out on this wonderful opportunity; call one of our helpful customer service agents today. We look forward to your business.

Warmest Regards,

Ross Cather

Sales Director, Gourmet Chef Monthly

When will Mrs. Malloy’s existing subscription expire?

32 Turtle Rd.

Wilmont, WI 20548

August 23

Dear Mrs. Malloy,

We recently discovered that your subscription to Gourmet Chef Monthly will expire in September and you have not decided to renew it. To encourage you to reconsider your decision, we’d like to offer you a special, one-time-only offer: if you choose to renew your subscription, we will give you a fifty percent discount on each monthly issue from October to March. According to our database, you were paying $6 per issue; with this discount you would only have to pay $3.00. This offer is only valid if you apply to renew your subscription before September 15^th.

We’re offering to cut the cost of your subscription in half. Can you really ask for a better deal? To accept our offer, please call us at 1-800-254-9864. Our office is open Monday to Friday from 9 a.m. to 5 p.m. Don’t miss out on this wonderful opportunity; call one of our helpful customer service agents today. We look forward to your business.

Warmest Regards,

Ross Cather

Sales Director, Gourmet Chef Monthly

How much is Mr. Hopkins paying per month now?

32 Turtle Rd.

Wilmont, WI 20548

August 23

Dear Mrs. Malloy,

We recently discovered that your subscription to Gourmet Chef Monthly will expire in September and you have not decided to renew it. To encourage you to reconsider your decision, we’d like to offer you a special, one-time-only offer: if you choose to renew your subscription, we will give you a fifty percent discount on each monthly issue from October to March. According to our database, you were paying $6 per issue; with this discount you would only have to pay $3.00. This offer is only valid if you apply to renew your subscription before September 15^th.

We’re offering to cut the cost of your subscription in half. Can you really ask for a better deal? To accept our offer, please call us at 1-800-254-9864. Our office is open Monday to Friday from 9 a.m. to 5 p.m. Don’t miss out on this wonderful opportunity; call one of our helpful customer service agents today. We look forward to your business.

Warmest Regards,

Ross Cather

Sales Director, Gourmet Chef Monthly

What is this email mainly about?

From: Lionel Berman

To: Vanessa Pirn Subject: A problem

Dear Ms. Pim,

I'm emailing to inform you that the service elevator is currently out of order. It stopped working at 9 am this morning while moving firm employees were transporting some new desks and chairs to the 14th floor.

At present, the workers are using one of the main elevators in the building. But this temporary solution is not ideal for two reasons. Firstly, it is not a good image to present to clients visiting the building. It looks very disorganized and unprofessional. Secondly, it may cause some damage to the main elevator. Not only might the movers scrape and scratch the interior, but there are some painters coming at 2 pm today to work on the renovations on the second floor, and they may drop paint and other chemicals inside. Accordingly, I think it is essential that we get the service elevator working again as soon as possible. I have called the elevator maintenance firm, and the representative there told me it might take until this evening for some workmen to come over and fix the problem. As chief executive of the company, I was hoping you might be able to call back and put more pressure on the company to act sooner. The company is Elevation Inc., and the phone number of their customer relations manager is 807-908-908.

If you need more information about the situation, please let   me know.

Regards,

Lionel

What is scheduled to happen this afternoon?

From: Lionel Berman

To: Vanessa Pirn Subject: A problem

Dear Ms. Pim,

I'm emailing to inform you that the service elevator is currently out of order. It stopped working at 9 am this morning while moving firm employees were transporting some new desks and chairs to the 14th floor.

At present, the workers are using one of the main elevators in the building. But this temporary solution is not ideal for two reasons. Firstly, it is not a good image to present to clients visiting the building. It looks very disorganized and unprofessional. Secondly, it may cause some damage to the main elevator. Not only might the movers scrape and scratch the interior, but there are some painters coming at 2 pm today to work on the renovations on the second floor, and they may drop paint and other chemicals inside. Accordingly, I think it is essential that we get the service elevator working again as soon as possible. I have called the elevator maintenance firm, and the representative there told me it might take until this evening for some workmen to come over and fix the problem. As chief executive of the company, I was hoping you might be able to call back and put more pressure on the company to act sooner. The company is Elevation Inc., and the phone number of their customer relations manager is 807-908-908.

If you need more information about the situation, please let   me know.

Regards,

Lionel

What does Mr. Berman ask Ms. Pim to do?

From: Lionel Berman

To: Vanessa Pirn Subject: A problem

Dear Ms. Pim,

I'm emailing to inform you that the service elevator is currently out of order. It stopped working at 9 am this morning while moving firm employees were transporting some new desks and chairs to the 14th floor.

At present, the workers are using one of the main elevators in the building. But this temporary solution is not ideal for two reasons. Firstly, it is not a good image to present to clients visiting the building. It looks very disorganized and unprofessional. Secondly, it may cause some damage to the main elevator. Not only might the movers scrape and scratch the interior, but there are some painters coming at 2 pm today to work on the renovations on the second floor, and they may drop paint and other chemicals inside. Accordingly, I think it is essential that we get the service elevator working again as soon as possible. I have called the elevator maintenance firm, and the representative there told me it might take until this evening for some workmen to come over and fix the problem. As chief executive of the company, I was hoping you might be able to call back and put more pressure on the company to act sooner. The company is Elevation Inc., and the phone number of their customer relations manager is 807-908-908.

If you need more information about the situation, please let   me know.

Regards,

Lionel

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