Application for Call Centre Team Leader

We will pay vour travelling expenses to the interview and to the assessment centre, if selected. During the assessment centre, which will last from 9 a.m.-5 p.m. lunch with the other applicants and assessors is provided as part of the day. If you need overnight accommodation, then you will be booked into a local hotel ear our office. Full details of the assessment centre procedure will be sent to you in advance if you are selected.

We currently have two vacancies for Team Leaders in our U.K. call centre and we would like to invite you for an initial interview at our London office in the next two weeks. If successful,you will then be asked to attend a full day assessment centre with seven other applicants next month, after which a final dlecision will be made.

Thank you for your letter of 15 August and your curriculum vitae , applying for a Team Leader position in our Call Centre in London.

We wish you success at the interview and look forward to welcoming you to our London office.

enc

Dear Ms Smith

We would be grateful if you could telephone Jenny Mills, Personnel Assistant, in London on

(00++)020 845 9554 ext 2317 to arrange a convenient time for the interview. Please find enclosed an application form which we would like you to complete and take along to the interview with you.

Yours sincerely.